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Problem Manager Jobs in Kalamazoo, MI (NOW HIRING)

Root Cause Problem Solving (PPS) * Kaizen * Standardized Work, Continuous Flow, & Pull Systems ... Manages and provides leadership to plant staff managers * Conducts daily staff meetings * Clearly ...

Office Manager

Kalamazoo, MI · On-site

$18 - $20/hr

... problem-solving. Qualifications * Strong organizational, administrative, and customer service ... Ability to manage multiple priorities while meeting deadlines * High level of attention to detail ...

Hourly Manager

Sturgis, MI · On-site

$13 - $17/hr

Shift Managers are responsible for: * Assisting the Restaurant General Manager with all facets of ... Sound decision-making and problem-solving skills * Desire for personal and professional growth

We are in need of an experienced manager to oversee the Janitorial operations. This position ... Exceptional decision making, problem solving and people skills This organization participates in E ...

We are in need of an experienced manager to oversee the Janitorial operations. This position ... Exceptional decision making, problem solving and people skills This organization participates in E ...

... problem-solving skills.    *   Ability to prioritize and manage multiple tasks effectively.    *   Flexibility to travel within the designated district as needed. Benefits ...

We are in need of an experienced manager to oversee the Janitorial operations. This position ... Exceptional decision making, problem solving and people skills This organization participates in E ...

The Site Manager is responsible for the overall operation and performance of the HPC vehicle repair ... Skilled in problem-solving, root cause analysis, and process improvement. * Excellent communication ...

Project Manager Primary Function: Provides overall project management duties to one or more ... LEED Accredited Professional or LEED Green Associate, OSHA 10 * Problem solving and leadership ...

Pharmacy Manager

Kalamazoo, MI · On-site

$61.50 - $72.50/hr

Responds to employee concerns using problem-solving skills, tact, and discretion in accordance with ... This is a full-time management/leadership position (45+ hours per week). * Ability to operate ...

Pharmacy Manager

Kalamazoo, MI

$61.50 - $72.50/hr

Responds to employee concerns using problem-solving skills, tact, and discretion in accordance with ... This is a full-time management/leadership position (45+ hours per week). * Ability to operate ...

Do you have a passion for leading small teams, problem solving, and learning about all aspects of the Movie Theater Industry? Join our team as a Shift Manager , where you will play a starring role in ...

Do you have a passion for leading small teams, problem solving, and learning about all aspects of the Movie Theater Industry? Join our team as a Shift Manager , where you will play a starring role in ...

Problem Solving and quality focus * Stress Management Abilities * Understanding of public policy and applicable laws * Ability to research and build resources through community partners and Peckham ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Showing results 21-40

Problem Manager information

See Kalamazoo, MI salary details

$26.4K

$57.9K

$109K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in Kalamazoo, MI is $57,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $79,200.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Kalamazoo, MI look for?

The top searched job categories for Problem Manager jobs in Kalamazoo, MI are:

What cities near Kalamazoo, MI are hiring for Problem Manager jobs?

Cities near Kalamazoo, MI with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Kalamazoo, MI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $57,949 per year, or $27.9 per hour.

Operations Manager - Manufacturing

spidf

Vicksburg, MI • On-site

Full-time

Re-posted 8 hours ago


Job description

JOB DESCRIPTION

JOB TITLE:  Manager, Operations (Manufacturing)                      FLSA STATUS:  Exempt

REPORTS TO:  General Manager

SUMMARY

Directs, administers, and coordinates all the activities of the plant operations to achieve safety, quality, cost and delivery objectives.  Manages the plant staff, including department managers responsible for Manufacturing, Engineering, Quality, Materials, Maintenance, and the plant Lean Manufacturing Engineer.

RESPONSIBILITIES AND DUTIES

  1. Meet manufacturing operation objectives, including key metrics related to:
  • Safety
  • Quality
  • Cost
  • Delivery
  • Financial performance
  1. Ensure plant has a safe working environment through:
  • Safe work practices
  • Employee awareness
  • Proper 5S and housekeeping
  • Layered safety audits and closure of safety related issues
  • Effective Emergency Plan.
  • Cooperates with the GM on Projects and plans plant resources including:
  • Personnel / staffing
  • Capital equipment
  • Facilities
  • New program requirements
  • Cooperates with the GM for capacity planning activities, including:
  • Assessment and update of plant Sales Forecast
  • Population of corporate molding, painting, and assembly capacity tools.
  • Ensures plant manufacturing operations closely adhere to Summit Lean Manufacturing System (SLMS) practices.  Key SLMS elements include:
  • Root Cause Problem Solving (PPS)
  • Kaizen
  • Standardized Work, Continuous Flow, & Pull Systems
  • Jidoka
  • Ensure successful new product launch:
  • Engage closely in the product development process
  • Ensure plant prepares for successful launch of new products, following Knowledge Based Product Development (KBPD) and customer specific requirements. 
  • Ensure plant team engages in team-work with corporate engineering, sales, and materials functions throughout the entire development and launch cycle of new products.
  • Promotes the utilization of root cause problem solving using Practical Problem Solving (PPS)
  • Manages and provides leadership to plant staff managers
    • Conducts daily staff meetings
    • Clearly assigns responsibility for issues
    • Requires departmental action plans
    • Ensures Plan-Do-Check-Act methodology is utilized
  • Cooperatres with the GM to ensure plant compliance to SPI systems and procedures supporting:
    • IATF 16949 Quality standard
    • ISO 14001 Environmental standard
  • Ensures plant adopts and complies with corporate standardization initiatives
    • SLMS, Molding, Painting, Quality Systems, Maintenance Systems, Materials Systems, etc.
  • Assists the GM in plant Talent Development initiative to train and develop high potential employees for growth within SPI
  • As needed by the GM, understands and represents corporate management in matters of company philosophy, quality ethics, and personnel policies.
  • Manages overall plant manufacturing/support personnel activities, including hiring, promotion, demotion, transfers, and disciplinary actions.
  • Assists the GM in managing plant customer relationships, including ensuring appropriate SPI to customer contact relationships are maintained.
  • Works with the GM to provide necessary resources to protect and maintain the facility at all times.
  • Ensures plant compliance to all local, state and federal government regulations and reporting requirements.
  • Works with Human Resources to assure a positive, constructive working environment built on honesty, fairness, integrity, and respect.  Provides a working atmosphere conducive to good industrial and community relations.
  • Personally maintains plant floor focus, “go and see”, engage with all shifts
  • Other duties as assigned.

EDUCATION AND EXPERIENCE

  • Minimum of 5 years experience at a technical or management level.. Knowledge of manufacturing processes and procedures, budgeting and costing, quality control procedures and human resource management techniques. 4 year degree or 7 years progressive experience in a manufacturing environment

 

SKILLS AND ABILITIES:

  • Possess ability to gather and synthesize information
  • A minimum score of 50 on the Wonderlic Select Assessment (Traditional Score of 28 on the cognitive portion).

TRAVEL REQUIREMENTS

This position typically does require less than 5% travel.

DISCLAIMER

The information contained in this job description is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.