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Problem Manager Jobs in Kalamazoo, MI (NOW HIRING)

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Problem Solving and quality focus * Stress Management Abilities * Understanding of public policy and applicable laws * Ability to research and build resources through community partners and Peckham ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Account Manager

Kalamazoo, MI · On-site

$50K - $95K/yr

Account Manager The Account Manager will be responsible for the management of a portfolio of client ... Well-developed ability to handle adversity and conflict; strong problem-solving skills * Desire and ...

Team Manager

Kalamazoo, MI · On-site

$16.75 - $18.50/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Team Manager

Kalamazoo, MI

$16.75 - $18.50/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Team Manager

Three Rivers, MI · On-site

$17 - $19/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Team Manager

Battle Creek, MI · On-site

$16.75 - $18.50/hr

Must have two years of retail management experience. Strong organizational and leadership skills ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Showing results 41-60

Problem Manager information

See Kalamazoo, MI salary details

$26.4K

$57.9K

$109K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in Kalamazoo, MI is $57,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $79,200.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Kalamazoo, MI look for?

The top searched job categories for Problem Manager jobs in Kalamazoo, MI are:

What cities near Kalamazoo, MI are hiring for Problem Manager jobs?

Cities near Kalamazoo, MI with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Kalamazoo, MI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $57,949 per year, or $27.9 per hour.

General Manager

Dunham's Sports

Portage, MI • On-site

Full-time

Re-posted 3 days ago


Dunham's Sports rating

5.5

Company rating: 5.5 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

509th of 734 rated retailers


Job description

Overview

LOVE TO TALK SPORTS?

Dunham’s Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham’s Bait & Tackle. Today we have over 250 stores in over 25 states from Maryland to Montana.

We are looking for smiling, enthusiastic individuals with knowledge of sporting goods, merchandising skills and most importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the day to day operation of the store.

Benefits Include:

  • Merchandise discount
  • Health, dental and vision coverage
  • Prescription plan
  • Life, STD, LTD insurance

Dunham’s is an Equal Opportunity Employer


Responsibilities

Operational, merchandising, administrative functions within the store. Leading and training a staff in providing exceptional customer service. Store opening and closing responsibilities. Driving sales through customer service and report analysis.


Qualifications

Must have 5 years of RETAIL management experience.

Strong organizational and leadership skills and interpersonal/communication skills; as well as problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to provide our customers with a high level of service, as well as train and motivate the staff to do the same. Build enthusiasm within the store to create a positive work environment.

Merchandise knowledge preferred, such as apparel, field & stream, footwear, exercise, and general athletics. Availability to work any hours the store is open.


What Dunham's Sports employees say

Pay

Benefits

Hours and flexibility

Workplace

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