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Problem Manager Jobs in New Boston, MI (NOW HIRING)

Should be able to handle Problem Management calls, issue identification and Root Cause analysis. * Should have extensive knowledge in Citrix Printing & knowledge on third party printing products.

Should be able to handle Problem Management calls, issue identification and Root Cause analysis. * Should have extensive knowledge in Citrix Printing & knowledge on third party printing products.

Cloud Engineer

Farmington Hills, MI · Remote

$57 - $76.25/hr

Support enterprise problem management and operational processes to maintain service availability and stability * Implement security best practices across cloud and infrastructure environments ...

Cloud Engineer

Farmington Hills, MI · Remote

$57 - $76.25/hr

Support enterprise problem management and operational processes to maintain service availability and stability * Implement security best practices across cloud and infrastructure environments ...

Cloud Engineer

Farmington Hills, MI · On-site +1

$54.75 - $73.25/hr

... problem management and operational processes to maintain service availability and stability • Implement security best practices across cloud and infrastructure environments, including access ...

Oversee application support activities, including incident response, root-cause analysis, problem management, release coordination, and change management. * Monitor service levels, delivery metrics ...

Oversee application support activities, including incident response, root-cause analysis, problem management, release coordination, and change management. * Monitor service levels, delivery metrics ...

Problem-Solving: Strong problem-solving abilities and the capacity to make sound decisions under pressure. * Certifications: Relevant certifications in property management, real estate, or related ...

Problem-Solving: Strong problem-solving abilities and the capacity to make sound decisions under pressure. * Certifications: Relevant certifications in property management, real estate, or related ...

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Problem Manager information

See New Boston, MI salary details

$27.6K

$60.5K

$113.7K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in New Boston, MI is $60,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $82,700.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near New Boston, MI are hiring for Problem Manager jobs?

Cities near New Boston, MI with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in New Boston, MI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $60,485 per year, or $29.1 per hour.

Senior Research Associate, Adaptive Problem Mapping

The University of Toledo

Toledo, OH • On-site

$63K - $68K/yr

Full-time

Re-posted yesterday


University Of Toledo rating

6.7

Company rating: 6.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

488th of 620 rated colleges and universities


Job description

Senior Research Associate, Adaptive Problem Mapping
Job no: 500012
Work type: Staff - Full-Time
Location: Main Campus - Academic Toledo, OH
Categories: Research
Title: Senior Research Associate, Adaptive Problem Mapping
Department Org: Environmental Sciences - 101250
Employee Classification: U1 - Unclassified PSA FT
Bargaining Unit: Professional Staff Association
Primary Location: MC AC
Shift: 1
Posted Salary: $63,000 to $68,000
Job Description:
This is a 100% external-fund-supported position with funds from the Great Lakes Fishery Commission. This person will help create an adaptive problem map of connections among existing data sets, completed and ongoing research questions, and desired management decisions for invasive Grass Carp in Lake Erie and possibly other Great Lakes. (S)he will consult project partners to compile additional ongoing and potential questions. Subsequently, the person in this position will perform statistical analysis on ecological data for the purpose of filling knowledge gaps identified in the connection mapping process. (S)he will regularly use software that requires prior knowledge of common data storage and analysis software, e.g. Excel, Access, R. The person in this position will also participate in trips on the Great Lakes and connecting waterways for the collection of invasive grass carp and possibly other species as part of ongoing removal or specific scientific studies. When necessary, (s)he will assist with processing biological and other samples on boats and in the laboratory.
Minimum Qualifications:
• Must have a PhD or anticipate defense of a PhD during the current academic semester in Fisheries, Quantitative Biology, Environmental or Biological Sciences, or related field. If PhD is pending, verification must be provided by PhD supervisor or other university administrator.
• Demonstrated experience in framing structure and relationships among pertinent information types, germane data sets, applicable concepts, and relevant decisions.
• Knowledge of basic fish ecology, limnology, and Great Lakes science
• Ability to gather, organize, and manage appropriate data sets needed for analysis of critical knowledge gaps.
• Experience in collecting and analyzing biological and other samples from boats or other platforms in Great Lakes, connected waterway, large rivers, or other large water bodies. Experience in the operation and data processing from standard fisheries and limnological gear
• Experience presenting and discussing results and conclusions of data collection and analysis and modeling to scientific and public audiences, i.e., track record of posters and talks at conferences and meetings.
• A track record of writing and submitting manuscripts for journal publication
• Experience working with or for state natural resources agencies
• Expertise with data storage and analysis packages such as Excel, Access, SAS, R, STAN, RTMB
• A valid US driver's license and ability to drive University of Toledo's vehicles is required
• Overnight travel may be required for collection and other trips.
• The ability to lift sampling gear weighing up to 80 lbs with assistance from another crew member
• The person in this position must work well as a team member, sometimes under uncomfortable field conditions (e.g. cold, heat, rain)
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Advertised: 24 Oct 2025 Eastern Daylight Time
Applications close:
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