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Problem Manager Jobs in New Boston, MI (NOW HIRING)

VP Management

General Manager

Dundee, MI · On-site

The general manager of a hotel property is in charge of all daily hotel operations to guarantee ... This position requires a flexible and dynamic problem solver with exceptional leadership abilities ...

VP Management

General Manager

Dundee, MI · On-site

The general manager of a hotel property is in charge of all daily hotel operations to guarantee ... This position requires a flexible and dynamic problem solver with exceptional leadership abilities ...

VP Management

General Manager

Dundee, MI

The general manager of a hotel property is in charge of all daily hotel operations to guarantee ... This position requires a flexible and dynamic problem solver with exceptional leadership abilities ...

Computech Corporation

Level 2 Technical Support

Saline, MI

$33K - $42K/yr

Ensure exceptional customer service & support with prompt problem resolution, ticket management and follow-up with users * Candidate must be reliable, on-time and able to complete tasks by target ...

Computech Corporation

Technical Support

Saline, MI

$33K - $42K/yr

... problem resolution, ticket management and follow-up with users Candidate must be reliable, on-time and able to complete tasks by target dates Maintain a professional work ethic & demeanor Experience ...

Jet's Pizza

Closing Manager

Novi, MI · On-site

$20/hr

Problem solving skills and a team leader directing staff while leading by example * Ensuring all ... Closing Manager We are looking for an experienced and skilled closing manager with good people and ...

Brose

Quality Intern

New Boston, MI · On-site

$14.75 - $19.75/hr

Facilitate the consequent execution of error prevention, continuous improvement and problem solving by utilization of corporate tools (Problem Management Process, Top Quality reporting, warranty, and ...

Brose

Quality Intern

New Boston, MI · On-site

$14.75 - $19.75/hr

Facilitate the consequent execution of error prevention, continuous improvement and problem solving by utilization of corporate tools (Problem Management Process, Top Quality reporting, warranty, and ...

Brose

Quality Intern

New Boston, MI · On-site

$14.75 - $19.75/hr

Facilitate the consequent execution of error prevention, continuous improvement and problem solving by utilization of corporate tools (Problem Management Process, Top Quality reporting, warranty, and ...

Feldman Automotive Group

Service Manager

Woodhaven, MI · On-site

Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee ... problem-solving skills and attention to detail. We offer a competitive salary and benefits package ...

Feldman Automotive

Service Manager

Trenton, MI · On-site

Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee ... problem-solving skills and attention to detail. We offer a competitive salary and benefits package ...

TekSky

Manager

Livonia, MI · On-site

Strong time management, problem-solving, and decision-making capabilities. * Proficiency with Tools: Familiarity with project management software and office productivity tools. * Education: Bachelor ...

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Showing results 21-40

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in New Boston, MI

Problem Manager information

See New Boston, MI salary details

$27.6K

$60.5K

$113.7K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in New Boston, MI is $60,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $82,700.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near New Boston, MI are hiring for Problem Manager jobs?

Cities near New Boston, MI with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in New Boston, MI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $60,485 per year, or $29.1 per hour.

Community Manager, Assistant

Associated Asset Management

Southgate, MI • On-site

$16.75 - $20.25/hr

Full-time

Re-posted 13 days ago

Job description

Are you a dynamic problem-solver who thrives in a fast-paced environment and enjoys using technology to improve processes and customer service? AAM wants to hear from you.

Founded in 1990, AAM has been a trusted leader in professional HOA management for over 36 years, managing diverse communities including master-planned, single-family, condominium, active adult, and urban properties. In this role, you will oversee a portfolio of HOA communities, blending strategic thinking with hands-on problem-solving. You’ll apply financial, contract, and compliance expertise while building strong relationships with homeowners, boards, vendors, and service partners through clear communication and confident leadership.

Position Responsibilities:

  • Provides administrative support and other tasks as directed for the assigned Community Manager.
  • Partners with AAM's Management Team to ensure compliance with State & Federal Assoc. Laws.
  • Develops a working relationship with community board members and various committees.
  • Answer and provide customer service to homeowner calls and emails.
  • Assists with community inspections according to AAM's management contract.
  • Attend evening Board meetings and assist with assigned post-meeting follow-ups.
  • Assist in the preparation and attend annual meetings.
  • As directed, assists with reviewing monthly financials and submits community accounts payable.
  • As directed, assists in obtaining bid proposals.  Prepares bid comparisons for manager and board review.
  • Maintains accurate and current association records, calendars and website.
  • Maintains meeting schedule and open communication with contract vendors.
  • Maintains strict adherence to community and company deadlines.
  • Works with Administrative Assistant with updates in community disclosure packages.
  • Performs other duties as directed.

Knowledge, Skills & Abilities:

  • Strong computer software and internet proficiency.
  • Excellent interpersonal skills: positive written and verbal communication abilities.
  • Time Management: the ability to organize and manage multiple priorities.
  • Proven customer service experience, with a strong emphasis on problem resolution.
  • Ability to interact and work positively and effectively with staff at all levels.
  • Advanced communication skills (both verbally and written).

  Physical Demands & Work Environment:

  • Sitting in an office setting utilizing a computer and other office equipment.
  • May be required to lift boxes, fill paper trays, and other minor physical tasks.
  • Walking and/or driving throughout community as needed for inspections and other property needs as designated.
  • Sitting and standing for moderate periods of time.
  • Utilizing personal automobile for commuting to and from office and assigned communities.

Apply