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Pre Service Coordinator Jobs (NOW HIRING)

Youth Villages, Inc

Pre-Service Coordinator

Hernando, MS · On-site

$48K - $55K/yr

The Pre-Service Coordinator: * Markets for new referrals by conducting marketing presentations, calling previous referral sources, and identifying new referral targets in the community * Maintains ...

Youthvillages

Pre-Service Coordinator

Hernando, MS

$48K - $55K/yr

The Pre-Service Coordinator: * Markets for new referrals by conducting marketing presentations, calling previous referral sources, and identifying new referral targets in the community * Maintains ...

Youth Villages

Pre-Service Coordinator

Hernando, MS · On-site

$48K - $55K/yr

The Pre-Service Coordinator: * Markets for new referrals by conducting marketing presentations, calling previous referral sources, and identifying new referral targets in the community * Maintains ...

TEKsystems

Pre-service Advocate

Tempe, AZ

$21/hr

Role Overview We are seeking a Healthcare Care Coordination Specialist | Pre-Service Advocate to help members access healthcare services before treatment is delivered. In this role, you will ...

TEKsystems

Pre-service Advocate

Tempe, AZ

$21/hr

Role Overview We are seeking a Healthcare Care Coordination Specialist | Pre-Service Advocate to help members access healthcare services before treatment is delivered. In this role, you will ...

Xpel

Service Coordinator

Boise, ID

$18.75 - $23.75/hr

The Service Coordinator will ensure that people have a pleasant, informed, and professional ... Check-in vehicles and inspect for pre-existing damages * Create estimates, invoicing and billing

XPEL, Inc.

Service Coordinator

Boise, ID · On-site

$18.75 - $23.75/hr

The Service Coordinator will ensure that people have a pleasant, informed, and professional ... Check-in vehicles and inspect for pre-existing damages * Create estimates, invoicing and billing

Albany Med

Pre-Service Representative

Albany, NY · On-site

$46K - $65K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability ... Eye/Hand/Foot Coordination - Frequently Working Conditions * Extreme cold - Rarely * Extreme heat ...

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How much do pre service coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for pre service coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is a pre service coordinator?

Pre Service Coordinators are professionals who manage the administrative and logistical tasks required before a service, such as a medical procedure or appointment, takes place. They are responsible for verifying patient information, obtaining insurance authorizations, scheduling appointments, and ensuring all necessary documentation is complete. Their goal is to streamline the process for both providers and clients, reducing delays and ensuring compliance with relevant regulations. Pre Service Coordinators play a critical role in enhancing the efficiency and quality of care.

What are the key skills and qualifications needed to thrive as a pre service coordinator?

To thrive as a Pre Service Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or related fields. Familiarity with insurance verification systems, electronic health records (EHR), and medical billing software is typically required. Excellent communication, problem-solving abilities, and customer service skills help in coordinating between patients, providers, and insurance companies. These competencies ensure efficient pre-service processes, minimize errors, and enhance patient satisfaction in healthcare settings.

What is the difference between Pre Service Coordinator vs Customer Service Representative?

AspectPre Service CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certifications in customer service or related fieldsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, dealerships, or service centers; involves coordinating appointments and servicesCall centers, retail, or office environments; handling customer inquiries and issues
Employer & Industry UsageAutomotive, healthcare, or service industries; used to manage pre-service processesRetail, telecommunications, hospitality; focused on customer interaction

The Pre Service Coordinator primarily manages scheduling and coordinating services before delivery, often within automotive or healthcare settings. In contrast, Customer Service Representatives focus on assisting customers with inquiries and issues during or after service. While both roles require strong communication skills, the Pre Service Coordinator emphasizes organization and scheduling, whereas the Customer Service Representative emphasizes problem-solving and customer interaction.

How much do pre service coordinators make in the US?

Pre service coordinators in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in higher-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is a pre service coordinator a good job?

A pre service coordinator is responsible for preparing and coordinating services before they begin, often in healthcare or social services settings. The role typically requires strong organizational and communication skills and may involve working with clients, providers, and schedules. It can offer stable employment and opportunities for advancement depending on the industry and organization.

How does a pre service coordinator typically interact with clinical staff and patients during the pre-admission process?

A Pre Service Coordinator acts as a key liaison between patients, clinical staff, and administrative teams to ensure all pre-admission requirements are met. This involves gathering necessary patient information, verifying insurance coverage, obtaining pre-authorizations, and scheduling procedures. Coordinators frequently communicate with nurses, physicians, and insurance representatives to resolve any issues and keep the process on track. Effective collaboration and strong organizational skills are essential, as they help prevent delays and improve the overall patient experience.
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What cities are hiring for Pre Service Coordinator jobs? Cities with the most Pre Service Coordinator job openings:
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Pre Service Coordinator jobs near you
Infographic showing various Pre Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Pre-Service Coordinator

Youth Villages, Inc

Hernando, MS • On-site

$48K - $55K/yr

Full-time

Posted 6 days ago

Youth Villages rating

7.2

Company rating: 7.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

29th of 240 rated social care providers

Job description

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

For more information, please visit www.youthvillages.org

Program Overview:  

Mississippi Youth Programs Around the Clock (MYPAC) is a home- and community-based Medicaid program serving children and young people (ages 6 to 21) with significant behavioral and mental health needs. The program follows the High Fidelity Wraparound (HFW) model—a collaborative, family-driven process that coordinates individualized care across multiple service systems. 

MYPAC provides clinical, care coordination, and case management services as an alternative to residential treatment, focusing on intensive community support to keep children safely at home. MYPAC teams are available 24/7 for crisis intervention and ongoing support, offering in-home individual and family therapy, as well as medication management. 
 

Rooted in the principles of “Family Voice, Family Choice,” this program ensures that services are youth-guided and family-driven. The HFW approach emphasizes a strength-based philosophy, bringing together community resources and natural supports to foster long-term success and stability for youth and families. 

Essential Duties and Responsibilities:  

The Pre-Service Coordinator: 

  • Markets for new referrals by conducting marketing presentations, calling previous referral sources, and identifying new referral targets in the community 

  • Maintains regular contact with known referral sources and provides appropriate customer service to all external and internal customers 

  • Communicates at least weekly with Regional Supervisor regarding active referral numbers, referral needs, red-flag referrals, progress/barriers, and census projections 

  • Processes forms, conducts assessments, and completes referral packets in a timely manner for submission to Placement Services 

  • Contacts current and previous service providers during the referral process to gain multiple perspectives and to discuss needs for ongoing services after enrollment in the program 

  • Collects all clinical information necessary for MYPAC admission, verifies Medicaid eligibility, and provides additional support with obtaining MYPAC Medicaid eligibility if inactive 

  • Provides crisis response and intervention to help families when emergency situations arise during eligibility determination 

  • Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development and quarterly booster trainings to enhance clinical skills 

  • Completes accurate and timely documentation in an electronic medical record system (EMR) 

  • Performs other duties as assigned 

Additional Information:  

  • Schedule is flexible and non-traditional as it is based around the availability of youth and families served.  

  • Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance. 

  • Community-based staff will be reimbursed for applicable mileage as commutes can range upwards of 60 to 100 miles. 

Salary

$48000 - $55000 / year based on education and clinical license

Qualifications: 

  • Master’s degree in a social services discipline (required) 

    • Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy (others subject to review) 

  • Must have or be eligible for Mississippi's DMH credentialing (required) 

  • Experience in providing customer service and comprehensive mental health assessments (preferred)  

  • Experience working with at-risk youth and/or families in a volunteer, internship, or paid position (preferred) 

  • Clinical experience (preferred) 

  • Strong organizational skills and attention to detail  

  • Excellent written, verbal, and oral skills  

  • Ability to manage multiple priorities simultaneously  

  • Basic computer knowledge  

  • Ability to maintain a flexible schedule 

Youth Villages Benefits

  • Medical, Dental, Prescription Drug Coverage and Vision

  • 401(k)

  • Time off:

    • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)

    • 12 paid sick days per year

    • 11 paid holidays

  • Paid Parental Leave

  • Mileage & Cell Phone Reimbursement (when applicable)

  • Tuition reimbursement and licensure supervision

  • Growth & development through continuous training

  • Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

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