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Pre Service Coordinator Jobs (NOW HIRING)

Middleground It

Service Coordinator

Chicago, IL

$20.25 - $25.75/hr

Service Coordinator Position: Service Coordinator Type: Permanent Full-time Salary/Pay ... Pre-process service requests as they arrive through email, manual entry, or direct customer input

Middleground It

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Service Coordinator Position: Service Coordinator Type: Permanent Full-time Salary/Pay ... Pre-process service requests as they arrive through email, manual entry, or direct customer input

Middleground Technologies

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Act as the single point of contact to the customer for all types of service requests Coordination of all IT support groups to ensure maximum utilization of billable resources Pre-process service ...

cookboardman

Service Coordinator

Dover, DE

$19.75 - $25/hr

The service coordinator is primarily responsible for taking all incoming service requests and ... Must pass pre-employment background check and drug test

The Raymond Corporation

Service Coordinator

Chalfont, PA

$19 - $24.25/hr

Service Coordinator (Dispatcher) As the premiere Raymond Solutions & Service Center in the ... All potential hires are subject to pre-employment checks which include but are not limited to ...

ColonialWebb

Service Coordinator

Chantilly, VA

$20.25 - $25.50/hr

Create purchase orders and order or pre-order necessary materials for repairs or maintenance Track ... Service coordination or project management experience for a service contractor (preferably ...

ARC of South Florida

SERVICE COORDINATOR

Homestead, FL · On-site

$40K - $50K/yr

Service Coordinator About our agency: The Arc of South Florida Inc. is a nonprofit private agency ... Review and Pre-Staffing Checklist for our use. * Make and send copies of documents and forms to ...

cookboardman

Service Coordinator

Dover, DE

$19.75 - $25/hr

The service coordinator is primarily responsible for taking all incoming service requests and ... Must pass pre-employment background check and drug test

ColonialWebb

Service Coordinator

Gaithersburg, MD · On-site

$33 - $40/hr

Create purchase orders and order or pre-order necessary materials for repairs or maintenance Track ... Service coordination or project management experience for a service contractor (preferably ...

ColonialWebb

Service Coordinator

Chantilly, VA

$20.50 - $25.75/hr

Create purchase orders and order or pre-order necessary materials for repairs or maintenance Track ... Service coordination or project management experience for a service contractor (preferably ...

ARC of South Florida

SERVICE COORDINATOR

Miami, FL · On-site

$45K - $50K/yr

The Service Coordinator acts as a liaison between the program staff, families, the M-DCPS Pre-K ... Review and Pre-Staffing Checklist for our use. * Make and send copies of documents and forms to ...

ARC of South Florida

SERVICE COORDINATOR

Miami, FL · On-site

$45K - $50K/yr

The Service Coordinator acts as a liaison between the program staff, families, the M-DCPS Pre-K ... Review and Pre-Staffing Checklist for our use. * Make and send copies of documents and forms to ...

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Pre Service Coordinator information

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How much do pre service coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for pre service coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What are Pre Service Coordinators?

Pre Service Coordinators are professionals who manage the administrative and logistical tasks required before a service, such as a medical procedure or appointment, takes place. They are responsible for verifying patient information, obtaining insurance authorizations, scheduling appointments, and ensuring all necessary documentation is complete. Their goal is to streamline the process for both providers and clients, reducing delays and ensuring compliance with relevant regulations. Pre Service Coordinators play a critical role in enhancing the efficiency and quality of care.

What are the key skills and qualifications needed to thrive as a Pre Service Coordinator, and why are they important?

To thrive as a Pre Service Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or related fields. Familiarity with insurance verification systems, electronic health records (EHR), and medical billing software is typically required. Excellent communication, problem-solving abilities, and customer service skills help in coordinating between patients, providers, and insurance companies. These competencies ensure efficient pre-service processes, minimize errors, and enhance patient satisfaction in healthcare settings.

What is the difference between Pre Service Coordinator vs Customer Service Representative?

AspectPre Service CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certifications in customer service or related fieldsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, dealerships, or service centers; involves coordinating appointments and servicesCall centers, retail, or office environments; handling customer inquiries and issues
Employer & Industry UsageAutomotive, healthcare, or service industries; used to manage pre-service processesRetail, telecommunications, hospitality; focused on customer interaction

The Pre Service Coordinator primarily manages scheduling and coordinating services before delivery, often within automotive or healthcare settings. In contrast, Customer Service Representatives focus on assisting customers with inquiries and issues during or after service. While both roles require strong communication skills, the Pre Service Coordinator emphasizes organization and scheduling, whereas the Customer Service Representative emphasizes problem-solving and customer interaction.

How does a Pre Service Coordinator typically interact with clinical staff and patients during the pre-admission process?

A Pre Service Coordinator acts as a key liaison between patients, clinical staff, and administrative teams to ensure all pre-admission requirements are met. This involves gathering necessary patient information, verifying insurance coverage, obtaining pre-authorizations, and scheduling procedures. Coordinators frequently communicate with nurses, physicians, and insurance representatives to resolve any issues and keep the process on track. Effective collaboration and strong organizational skills are essential, as they help prevent delays and improve the overall patient experience.
More about Pre Service Coordinator jobs
What cities are hiring for Pre Service Coordinator jobs? Cities with the most Pre Service Coordinator job openings:
What states have the most Pre Service Coordinator jobs? States with the most job openings for Pre Service Coordinator jobs include:
What job categories do people searching Pre Service Coordinator jobs look for? The top searched job categories for Pre Service Coordinator jobs are:
Pre Service Coordinator jobs near you
Infographic showing various Pre Service Coordinator job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Service Coordinator

Middleground It

Chicago, IL

$20.25 - $25.75/hr

Other

Posted 2 days ago

Job description

Service Coordinator
Position: Service Coordinator
Type: Permanent Full-time
Salary/Pay: Commensurate with experience
GENERAL SUMMARY:
We are a rapidly growing IT Managed Service Provider located in the Loop. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, Federal Government, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. We are always looking for eager, hungry, and motivated individuals for full time salaried employment who are willing to work hard and be a team player.
We differ from the other IT companies in Chicago because we deal with both the private and public sector, so your advancement opportunities with our company are greater and broader. We deal with agencies and technologies that you may not see at other Managed IT companies due to our relationship with the Federal Government.
The Service Coordinator is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests.
Essential Duties and Responsibilities:
The Service Coordinator position is a key contributor in the success of ensuring client satisfaction. This is achieved by proper follow thru proper triaging and managing of service requests and helping in managing client expectations.
  • Act as the single point of contact to the customer for all types of service requests
  • Coordination of all IT support groups to ensure maximum utilization of billable resources
  • Pre-process service requests as they arrive through email, manual entry, or direct customer input
  • Schedule internal and field technical resources
  • Monitor resource schedules to ensure prompt time entry on service requests
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Basic computer and operating system knowledge
  • Ability to work on multiple priorities and/or projects simultaneously.
  • Excellent listening and communications skills, both verbal and written.
  • Strong customer relationship skills.
  • Organized, detail oriented and self-motivated.
  • Strong computer skills and ability to effectively communicate through e-mail.
  • Ability to remain in contact with the client thru the completion of the incident.
  • Basic problem-solving abilities and ability to meet reasonable deadlines.
  • Ability to build positive and collaborative relationships.
  • Willingness to develop professionally.
  • Ability to work with little supervision and manage a team.
Expected Outcomes:
  • Improve customer service, perception, and satisfaction
  • Quickly respond to customer requests
  • Ability to work in a team and communicate effectively
  • Improve usage and increase productivity of IT support resources
  • Escalate service requests that cannot be scheduled within agreed service levels
  • Report the utilization of IT Support resources and successful completion of service requests to the Service Desk Manager
  • Responsible for entering time and expenses as it occurs
  • Ensure detailed service tickets are maintained for each service request
  • Success in the Service Coordinator position will be based on your ability to meet or exceed our client's expectations in ensuring their incidents are completed to their satisfaction
  • This position will be graded on the thoroughness of the information they obtain from the client, feedback from the technical support team and the satisfaction of our clients
Educational/Vocational/Previous Experience Recommendations:
  • Ability to type 30+ WPM (words per minute)
  • 1+ years' experience in Customer Services is required.
Working Conditions:
  • Normal professional, office environment.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
Job Type: Full-time
Required experience:
  • Customer Service: 1 year

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