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Pre Service Coordinator Jobs in Indiana (NOW HIRING)

Service Coordinator

Avon, IN · Hybrid

$19 - $24/hr

Description We are seeking Service Coordinators to work with the families we serve across ... Pre-employment requirements (TB test, background check, driving record, valid driver's license and ...

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Pre Service Coordinator information

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$12

$21

$32

How much do pre service coordinator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for pre service coordinator in Indiana is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $22.88 per hour, depending on experience, location, and employer.

What is a pre service coordinator?

Pre Service Coordinators are professionals who manage the administrative and logistical tasks required before a service, such as a medical procedure or appointment, takes place. They are responsible for verifying patient information, obtaining insurance authorizations, scheduling appointments, and ensuring all necessary documentation is complete. Their goal is to streamline the process for both providers and clients, reducing delays and ensuring compliance with relevant regulations. Pre Service Coordinators play a critical role in enhancing the efficiency and quality of care.

What are the key skills and qualifications needed to thrive as a pre service coordinator?

To thrive as a Pre Service Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or related fields. Familiarity with insurance verification systems, electronic health records (EHR), and medical billing software is typically required. Excellent communication, problem-solving abilities, and customer service skills help in coordinating between patients, providers, and insurance companies. These competencies ensure efficient pre-service processes, minimize errors, and enhance patient satisfaction in healthcare settings.

What is the difference between Pre Service Coordinator vs Customer Service Representative?

AspectPre Service CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certifications in customer service or related fieldsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, dealerships, or service centers; involves coordinating appointments and servicesCall centers, retail, or office environments; handling customer inquiries and issues
Employer & Industry UsageAutomotive, healthcare, or service industries; used to manage pre-service processesRetail, telecommunications, hospitality; focused on customer interaction

The Pre Service Coordinator primarily manages scheduling and coordinating services before delivery, often within automotive or healthcare settings. In contrast, Customer Service Representatives focus on assisting customers with inquiries and issues during or after service. While both roles require strong communication skills, the Pre Service Coordinator emphasizes organization and scheduling, whereas the Customer Service Representative emphasizes problem-solving and customer interaction.

How much do pre service coordinators make in the US?

Pre service coordinators in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in higher-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is a pre service coordinator a good job?

A pre service coordinator is responsible for preparing and coordinating services before they begin, often in healthcare or social services settings. The role typically requires strong organizational and communication skills and may involve working with clients, providers, and schedules. It can offer stable employment and opportunities for advancement depending on the industry and organization.

How does a pre service coordinator typically interact with clinical staff and patients during the pre-admission process?

A Pre Service Coordinator acts as a key liaison between patients, clinical staff, and administrative teams to ensure all pre-admission requirements are met. This involves gathering necessary patient information, verifying insurance coverage, obtaining pre-authorizations, and scheduling procedures. Coordinators frequently communicate with nurses, physicians, and insurance representatives to resolve any issues and keep the process on track. Effective collaboration and strong organizational skills are essential, as they help prevent delays and improve the overall patient experience.
What are popular job titles related to Pre Service Coordinator jobs in Indiana? For Pre Service Coordinator jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Pre Service Coordinator jobs? Cities in Indiana with the most Pre Service Coordinator job openings:
Infographic showing various Pre Service Coordinator job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $44,807 per year, or $21.5 per hour.

$19 - $24/hr

Other

Medical, Dental, Vision, PTO

Re-posted 2 days ago


Job description

Description

We are seeking Service Coordinators to work with the families we serve across Indianapolis and surrounding counties. This position is flexible with time in the office, working from home and in the community meeting families and team members. If you have experience with individuals with developmental or intellectual disabilities, you are self motivated and organized, you have a passion for helping others, you work well with technology and communicating with a team we would love to talk with you. 


Service Coordinators are the direct contact for the families we serve to ensure they have coordination between all services and providers. Service coordinators provide updates to families regarding service availability, hours/units used, provider questions, and general resources for a variety of tips and tricks to make their journey through the disability world easier. Service coordinators attend quarterly meetings with families, provide monthly check in and updates to families as well as team meetings with the Embracing Abilities team to ensure all services are being delivered efficiently and to the satisfaction of the family.

  • Benefits
  • Medical, Vision, and Dental insurance
  • Mileage Reimbursement
  • Vacation time
  • Paid holidays
  • Trainings
  • Company outings

Locations Available: North (Northwest Corner)


Travel: This position does require travel to family homes for meetings as well as the community. Mileage is reimbursed for approved travel.


You must reside in the state of Indiana for this position. 

Requirements

  • Preferred Bachelor's Degree in related field (Human Services Field)
  • Strong verbal and written communication.
  • Proficient with Google applications (calendar, docs, sheets, etc).
  • Working independently managing your own caseload.
  • Experience or training in the field of intellectual/developmental disabilities is preferred but not required.
  • Solid understanding of the disability field and working with individuals with intellectual disabilities
  • Ability to work as a team member within a residential, clinical or community setting.
  • Ability to drive with a valid driver's license and insurance with $50,000/$100,000 minimum coverage with reliable transportation
  • Pre-employment requirements (TB test, background check, driving record, valid driver's license and car insurance, First Aid/CPR