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Dealer Service Coordinator Jobs in Indiana (NOW HIRING)

Lanco

Heavy Equipment Service Coordinator

Lebanon, IN · On-site

Walter Payton Power Equipment is a Manitowoc, Grove, National, Manitex, HIAB Crane Dealer, with ... We are offering an excellent opportunity for a Service Coordinator who will be based out of our ...

Grand Design RV

Customer Support Agent

Elkhart, IN · On-site

$18 - $24.25/hr

Coordinate with Service, Parts, Warranty, Engineering, Manufacturing, and other departments to resolve customer and dealer concerns. * Support customer return units by coordinating scheduling ...

Grand Design RV

Customer Support Agent

Elkhart, IN · On-site

$18 - $24.25/hr

Coordinate with Service, Parts, Warranty, Engineering, Manufacturing, and other departments to resolve customer and dealer concerns. * Support customer return units by coordinating scheduling ...

Grand Design RV

Customer Support Agent

Elkhart, IN · On-site

$18 - $24.25/hr

Coordinate with Service, Parts, Warranty, Engineering, Manufacturing, and other departments to resolve customer and dealer concerns. * Support customer return units by coordinating scheduling ...

Grand Design RV

Customer Support Agent

Elkhart, IN · On-site

$18 - $24.25/hr

Coordinate with Service, Parts, Warranty, Engineering, Manufacturing, and other departments to resolve customer and dealer concerns.Support customer return units by coordinating scheduling ...

Ford

Mobile Service Technician

Indianapolis, IN · On-site

Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication * Accurately document vehicle repairs ...

The Larson Group

Service Writer

Jeffersonville, IN · On-site

This person will assist in the coordination and communications of the service department as well as ... Experience in dealership service shop environment is strongly preferred but not required. *Please ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

The service scheduler is an administrative professional who acts as the voice of our dealership ... Scheduling and coordinating pickup and delivery of service customer vehicles * Answer phone calls ...

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Dealer Service Coordinator information

What is the difference between Dealer Service Coordinator vs Service Advisor?

AspectDealer Service CoordinatorService Advisor
Primary RoleCoordinates service appointments, manages customer communication, and ensures service process efficiency.Greets customers, discusses vehicle issues, and recommends necessary repairs or maintenance.
Required CredentialsTypically requires automotive service certifications or experience; strong communication skills.Often requires automotive knowledge, customer service skills, and sometimes certifications.
Work EnvironmentDealership service departments, interacting with technicians and customers.Dealership service lanes, directly engaging with customers about vehicle repairs.

While both roles operate within dealership service departments, the Dealer Service Coordinator focuses on scheduling and communication, whereas the Service Advisor interacts directly with customers about vehicle issues and repairs. Understanding these differences helps in choosing the right career path or job search focus.

What does a dealer service coordinator do at a dealership?

A dealer service coordinator manages communication between customers and service departments at a dealership, scheduling repairs, explaining service options, and ensuring customer satisfaction. They often use dealership management software and require good organizational and communication skills to coordinate service appointments and follow up on vehicle repairs.

What is a dealer service coordinator job description?

A dealer service coordinator manages communication between customers and service departments at automotive or equipment dealerships. They schedule service appointments, coordinate repairs, and ensure customer satisfaction, often using dealership management software. Strong organizational and communication skills are essential for this role.

What are the most commonly searched types of Dealer Service jobs in Indiana?

The most popular types of Dealer Service jobs in Indiana are:

What are popular job titles related to Dealer Service Coordinator jobs in Indiana?

For Dealer Service Coordinator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Dealer Service Coordinator jobs in Indiana look for?

The top searched job categories for Dealer Service Coordinator jobs in Indiana are:

What cities in Indiana are hiring for Dealer Service Coordinator jobs?

Cities in Indiana with the most Dealer Service Coordinator job openings:

Dealer Service Coordinator jobs near you
Infographic showing various Dealer Service Coordinator job openings in Indiana as of August 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Contract. Highlights an 100% In-person job distribution.

Heavy Equipment Service Coordinator

The Lanco Group of Companies

Lebanon, IN

Full-time

Re-posted yesterday

Job description

Walter Payton Power Equipment is a Manitowoc, Grove, National, Manitex, HIAB Crane Dealer, with territories included in Illinois, Indiana, Michigan, and Kentucky. We are offering an excellent opportunity for a Service Coordinator who will be based out of our facility in Lebanon, IN facility.

What You'll Do:

Help to coordinate Field and Shop Service activities for internal and external Customers. Provide resources and support to Field and Shop personnel who perform services including installation, maintenance, and repair. Ensure that Field and Shop Service activities meet the expectations of the Customer. Familiar with common practices and procedures within a Service Department. Performs a variety of daily tasks, and will help coordinate the work of Field and Shop personnel. Individual will report directly to the Service Manager and Regional Manager.

Key Responsibilities:

  • Assist customers with their repair and service needs and provide exceptional customer service to promote the continued growth of the business
  • Schedule technicians work load to maximize efficiency
  • Keep customers and technicians informed of the status, cost of repairs and timeline for completion
  • Verify warranty and service contract coverage and explain provisions and exclusions to customers
  • Communicating with Service Manager and technicians to understand maintenance and repair needs on company and customer equipment
  • Prepare service estimates for repairs and preventative maintenance plans
  • Create, track, review and close work orders
  • Maintain Customer and Supplier Relations
  • Participate and help lead tool box and safety meeting

Qualifications:

  • Ability to work with little supervision and adapt quickly to a rapidly changing environment.
  • Proficient computer skills required – Standard programs such as MS Excel, Word, and Outlook.
  • Strong communication, attention to detail and multi-task multiple jobs within the work day
  • Safety knowledge and experience with general concepts and practices within a Service Department
  • 3+ years experience in Heavy Equipment Industry required, Crane experience beneficial

Lanco is an equal opportunity employer.  All employment-related decisions, including but not limited to hiring, compensation, promotion, discipline (including termination), evaluation, training and development opportunities, etc., are made without discrimination on the basis of race, color, sex, sexual orientation, gender-related identity, pregnancy, national origin, ancestry, religion, age, military status, protected disability, citizenship, genetic information or any other category protected by applicable law.

#ServiceCoordinator #HeavyEquipment #FieldService #ServiceDispatcher #ServiceScheduling #WorkOrderManagement #EquipmentRepair #CraneService #CustomerService #ServiceDepartment #PreventiveMaintenance #WarrantyManagement

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