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Pre Service Coordinator Jobs in Indiana (NOW HIRING)

Playworks

Site Coordinator - Indiana

Indianapolis, IN · On-site

In the role of Site Coordinator, you provide onsite consultation by teaming up with schools and ... pre-service training, and management resources, and contribute to the development and continued ...

Right at Home

Client Care Coordinator

Merrillville, IN · On-site

$55K - $60K/yr

Conduct pre- and post-shift quality assurance calls with caregivers and clients. * Ensure ... services WORKING ENVIRONMENT • Works primarily out of the local office with significant time ...

Right At Home

Client Care Coordinator

Merrillville, IN · On-site

$55K - $60K/yr

Conduct pre- and post-shift quality assurance calls with caregivers and clients. * Ensure ... services WORKING ENVIRONMENT • Works primarily out of the local office with significant time ...

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All JobsPre Service JobsPre Service Coordinator JobsPre Service Coordinator Jobs in Indiana

Pre Service Coordinator information

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How much do pre service coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for pre service coordinator in Indiana is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $22.88 per hour, depending on experience, location, and employer.

What is a pre service coordinator?

Pre Service Coordinators are professionals who manage the administrative and logistical tasks required before a service, such as a medical procedure or appointment, takes place. They are responsible for verifying patient information, obtaining insurance authorizations, scheduling appointments, and ensuring all necessary documentation is complete. Their goal is to streamline the process for both providers and clients, reducing delays and ensuring compliance with relevant regulations. Pre Service Coordinators play a critical role in enhancing the efficiency and quality of care.

What are the key skills and qualifications needed to thrive as a pre service coordinator?

To thrive as a Pre Service Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or related fields. Familiarity with insurance verification systems, electronic health records (EHR), and medical billing software is typically required. Excellent communication, problem-solving abilities, and customer service skills help in coordinating between patients, providers, and insurance companies. These competencies ensure efficient pre-service processes, minimize errors, and enhance patient satisfaction in healthcare settings.

What is the difference between Pre Service Coordinator vs Customer Service Representative?

AspectPre Service CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certifications in customer service or related fieldsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, dealerships, or service centers; involves coordinating appointments and servicesCall centers, retail, or office environments; handling customer inquiries and issues
Employer & Industry UsageAutomotive, healthcare, or service industries; used to manage pre-service processesRetail, telecommunications, hospitality; focused on customer interaction

The Pre Service Coordinator primarily manages scheduling and coordinating services before delivery, often within automotive or healthcare settings. In contrast, Customer Service Representatives focus on assisting customers with inquiries and issues during or after service. While both roles require strong communication skills, the Pre Service Coordinator emphasizes organization and scheduling, whereas the Customer Service Representative emphasizes problem-solving and customer interaction.

How much do pre service coordinators make in the US?

Pre service coordinators in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators or those in higher-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is a pre service coordinator a good job?

A pre service coordinator is responsible for preparing and coordinating services before they begin, often in healthcare or social services settings. The role typically requires strong organizational and communication skills and may involve working with clients, providers, and schedules. It can offer stable employment and opportunities for advancement depending on the industry and organization.

How does a pre service coordinator typically interact with clinical staff and patients during the pre-admission process?

A Pre Service Coordinator acts as a key liaison between patients, clinical staff, and administrative teams to ensure all pre-admission requirements are met. This involves gathering necessary patient information, verifying insurance coverage, obtaining pre-authorizations, and scheduling procedures. Coordinators frequently communicate with nurses, physicians, and insurance representatives to resolve any issues and keep the process on track. Effective collaboration and strong organizational skills are essential, as they help prevent delays and improve the overall patient experience.
What are popular job titles related to Pre Service Coordinator jobs in Indiana? For Pre Service Coordinator jobs in Indiana, the most frequently searched job titles are:
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What cities in Indiana are hiring for Pre Service Coordinator jobs? Cities in Indiana with the most Pre Service Coordinator job openings:
Pre Service Coordinator jobs near you
Infographic showing various Pre Service Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,807 per year, or $21.5 per hour.

Patient Services Coordinator - Clinical

Orthoindy

Indianapolis, IN • On-site

Other

Posted 8 days ago

OrthoIndy rating

7.1

Company rating: 7.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

467th of 1,055 rated hospitals

Job description

Clinical Patient Services Coordinator

At OrthoIndy Hospital Northwest, Indianapolis, IN, everything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers. Be part of something great!

At OrthoIndy, we provide leading-edge bone, joint, spine and muscle care from 13 OrthoIndy locations throughout Central Indiana, staying true to our mission and our patients by offering a full range of procedures and treatment options. We have over 80 physicians in our practice and we continue to be one of the most highly respected and trusted orthopedic practices in the Midwest. OrthoIndy has received national recognition for patient safety and orthopedic excellence and our philosophy is a physician-owned hospital model where patients experience superior service, safety and patient satisfaction because physicians are involved in every aspect of your care.

General Statement of Duties:

The Clinical Patient Services Coordinator is the providers first line to the extension of their clinical practice and the patients' primary point of contact. The Patient Service Coordinator serves as the main point of contact for assigned Physicians. The Coordinator establishes a patient friendly environment to facilitate communication between patients and OrthoIndy. Primary areas of focus include surgery or procedural scheduling, triage of patient questions and daily problem solving to ensure patients expectations and needs are met.

Essential Duties:

  • Schedule all surgical procedures at designated facilities. Obtains and schedules any medical clearance needed when applicable. Schedules 1st post-operative appointments. Schedules first physical or occupational therapy appointments following surgery.
  • Responsible for managing surgery schedule including case order according to surgical procedure. Communicating to all patients' pre-operative instructions and arrival time.
  • Triages all patients concerns related to symptoms and treatment. Constant communication with provider regarding patient care recommendations.
  • Manages patient prescription refill requests.
  • Arranges provider peer to peer reviews when applicable.
  • Manages provider schedule and all tasks related to patient care and documentation in EMR. Communicates with scheduling department on days providers are out of office and last-minute template changes.
  • Schedules appointments for patients. Serves as back up to appointment scheduling to specialty team when call volume is high.
  • Learning assigned providers specialty type. Treatment approach both conservative and surgical. Pre and post op protocols per surgical procedure. Treatment progression for episode of care. Payer clinical guidelines for required treatment for surgical candidates for prior auth department to obtain authorizations for surgery.
  • Works closely with prior authorization team for surgical or procedural authorization.
  • Assist in coordination of referrals ordered by assigned provider.

Requirements:

  • High school diploma or general education degree (GED) required.
  • Athletic trainer, LPN or Medical Assistant certification required.
  • 2-4 years of healthcare experience required; 4-6 years preferred.
  • Spine experience preferred.
  • Basic Life Support (BLS) preferred.

OrthoIndy is an Equal Opportunity Employer

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