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How much do chc service coordinator jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for chc service coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CHC Service Coordinator, and why are they important?

To thrive as a CHC (Community HealthChoices) Service Coordinator, you need a background in social work, nursing, or a related health field, often supported by a relevant degree and case management experience. Familiarity with care management software, electronic health records, and Medicaid/Medicare systems is typically required. Strong communication, problem-solving, and organizational skills are crucial for effectively coordinating services and advocating for clients. These skills ensure comprehensive support for participants, improving their quality of life and ensuring compliance with program requirements.

What are CHC Service Coordinators?

CHC Service Coordinators, or Community HealthChoices Service Coordinators, are professionals who help individuals enrolled in the Community HealthChoices program access and coordinate long-term services and supports. They work with participants to develop care plans, connect them with health care and community resources, and ensure their needs are being met. These coordinators also monitor progress and make adjustments to services as needed, acting as a key point of contact between participants, providers, and managed care organizations.

How does a CHC Service Coordinator collaborate with healthcare providers and community resources to support clients?

A CHC Service Coordinator works closely with healthcare providers, social workers, and community organizations to ensure clients receive comprehensive care tailored to their needs. This often involves coordinating appointments, facilitating communication between clients and providers, and connecting clients with housing, transportation, or social support services. Regular team meetings and case conferences are common, allowing service coordinators to advocate for clients and address any barriers to service delivery. Strong interpersonal and organizational skills are essential to manage these collaborations effectively and ensure positive outcomes for clients.
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What states have the most Chc Service Coordinator jobs? States with the most job openings for Chc Service Coordinator jobs include:
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Chc Service Coordinator jobs near you
Infographic showing various Chc Service Coordinator job openings in the United States as of June 2026, with employment types broken down into 72% Locum Tenens, 14% Full Time, and 14% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

CHC Service Coordinator Nursing Facility (Hybrid)- Cumberland County and Surrounding areas!

UPMC Senior Communities

Pittsburgh, PA • On-site

$26.46 - $39.67/hr

Full-time

Posted 7 days ago

Job description

UPMC Health Plan is seeking a full-time CHC Service Coordinator, Nursing Facility to support Community HealthChoices in Cumberland county and surrounding areas! This is a Hybrid position that will require travel.
UPMC Community HealthChoices (CHC) is a managed care plan that is available in all Pennsylvania counties that provides coverage for medical care and long-term services and supports (LTSS) for eligible individuals who qualify for Medical Assistance! Additionally, CHC is also for individuals that qualify for Medicare, Medicaid, or require a nursing facility level of care.
The CHC Service Coordinator, Nursing Facilities will work daylight hours, Monday through Friday, in a remote capacity! This role will support participants across Cumberland County and will require significant travel to multiple nursing facilities. The CHC Service Coordinator provides service coordination services across the continuum of care through a community-based approach to improve health outcomes of the Members served. This role fosters a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual's health needs through communication and available resources to promote quality, cost-effective outcomes.
The Nursing Facilities CHC Service Coordinator specifically helps the most vulnerable individuals in a nursing facility setting. For individuals preferring to return to the community, this role supports steps to ensure that the transition will be safe and successful. For those wishing to remain in the nursing facilities, the CHC Service Coordinator will help ensure that needs are met and that individuals are receiving quality care.
Responsibilities:
  • Establish and build strong relationships with both internal team members and partner provider foster a collaborative environment. Educates on and coordinates community resources with emphasis on medical, behavioral and social services.
  • Manages an active caseload based on state mandated ratios according to residential setting, case intensity and acuity. Collect program data to track participant progress on a monthly basis to ensure to OPS reporting completed per regulatory deadline and that compliance requirements.
  • Responsible for performing profession-level administrative duties involving research, analysis and reporting. Prepare reports regarding service provision and update service plan in accordance with governing bodies. Ensures comprehensive assessments are completed within required time frames and utilizes knowledge and expertise to assess options for care including use of benefits and community resources.
  • Lead the Person-Centered Service Planning (PCSP) process and oversee the implementation of PCSPs. Assist Members in obtaining services that will support them while living in a Nursing Facility.
  • Identify, coordinate and assist Members in gaining access to needed LTSS and Medical Assistance services, as well as non-Medicaid funded medical, social, housing, educational, and other services and supports. Providing information to Members and facilitating access, coordinating and monitoring LTSS needs for Members.
  • Informing Members about available LTSS, required assessments, the Person t-centered service planning process, service alternatives, service delivery options including opportunities for Self -direction, roles, rights including DHS Fair Hearing rights, risks and responsibilities, and to assist with fair hearing requests when needed and requested, and to protect a Members health, welfare and quality on on-going basis.
  • Collect s additional necessary information, including, at a minimum: Member preferences, strengths and goals to inform the development of the PCSP Conducts reevaluation of level of care annually or more frequently as needed. Assist the Member and his or her PCPT in identifying and choosing willing and qualified Providers.
  • Works with the Member to complete activities necessary to maintain LTSS eligibility. Explores coverage of services to address Member identified needs through other sources, including services provided under Medical Assistance , Medicare or private insurance and other community resources.
  • Actively coordinates with other individuals and entities essential in the physical and behavioral care delivery for the Member to provide for seamless coordination between physical, behavioral and support services. Ensures compliance with all state and federal regulations and guidelines in day-to-day activities. Maintain confidentiality and adhere to HIPAA requirements.
  • Willingness and ability to work in the field at least 75% of the time. Ability to work independently in virtual setting.

Qualifications:
  • Service Coordinators must have a Bachelor's degree in social work, psychology, or other related fields with practicum experience preferred OR have at least three (3) years of experience in a social service or a healthcare related setting.
  • Preferred experience working with people with disabilities or seniors in need of LTSS; and knowledge of the home and community-based service system and how to access and arrange for services.
  • Cultural competency and the ability to be sensitive to diverse backgrounds and set aside personal opinions and implicit biases.
  • This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

Preferred:
  • Minimum of year of LTSS, Service Coordination or Case Management experience.

Additional Requirements:
  • Must have a valid driver's license
  • Reliable transportation
  • Clean driving record
  • A private workspace free from distractions
  • Ability to meet strict, regulatory deadlines, and willingness to protect confidentiality in accordance with HIPAA guidelines

Licensure, Certifications, and Clearances:
  • Automotive Insurance
  • Driver's License
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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