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Practice Manager Two Jobs in Washington (NOW HIRING)

Keplr Vision

Practice Manager II - 076

Manassas, VA · On-site

Practice Manager II General & Responsibilities The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. It is the Practice ...

Imh

Practice Manager

Laurel, MD · On-site

$34.01 - $52.51/hr

The Practice Manager provides effective leadership and creates a culture of accountability for ... Bachelors Degree in a related field * 2 years leadership experience in a healthcare setting ...

West Annapolis Family Dentistry

Be Seen First

Dental Practice Manager

Annapolis, MD · On-site

$23 - $30/hr

... 2+ years of experience in dental, medical, or healthcare office management -- or equivalent ... Proficiency with dental practice management software (Dentrix, Eaglesoft, Curve, or similar ...

West Annapolis Family Dentistry

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Dental Practice Manager

Annapolis, MD · On-site

$23 - $30/hr

... 2+ years of experience in dental, medical, or healthcare office management -- or equivalent ... Proficiency with dental practice management software (Dentrix, Eaglesoft, Curve, or similar ...

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Practice Manager II - 076

Keplr Vision

Manassas, VA • On-site

Full-time

Re-posted 23 days ago

Keplr Vision rating

6.2

Company rating: 6.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

369th of 499 rated business services

Job description

Practice Manager II
General Job Description & Responsibilities
The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. It is the Practice Manager who is the primary for resolving the majority of patient and employee issues and provides immediate guidance and supervision to all staff. Primary responsibilities include:
  • Supervising a team of Opticians, Technicians, Patient Care Coordinators, and other staff.
  • Working closely with the Lead OD to ensure an exceptional patient experience.
  • Conveys a customer-centric approach to customer service through leading staff performance, coaching, inspiring and developing staff to deliver unsurpassed Customer Service.
  • Serving as a role model to their team
  • Work closely with ODs to ensure the highest standard of patient care and workflow efficiency.
  • Demonstrates the highest level of Customer Service vision with all customers and patients.
  • Monitors all aspects of practice operations, provides on-the-job-training and support to team members using all core philosophies.
  • Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
  • Recruits and selects high caliber talent.
  • Ensure overall compliance relating to billing, staff behaviors, and HIPAA compliance.
  • Performs duties related to product management, inventory management, and cost of goods.
  • Performs consistent staff evaluations, conducts performance management, and delivers team trainings.
  • Uphold Keplr Vision's Core Values.

Experience & Skills
Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have:
  • Prefer optical experience and/or minimum of 3 years of retail management/supervisory experience.
  • General understanding of operations, processes, and high level of business acumen.
  • Excellent communication, organizational, leadership, and interpersonal skills.
  • Ability to set, monitor and achieve productivity goals.
  • Ability to problem solve, exercise sound judgment, and exhibit a high level of attention to detail.
  • Understanding of optometric business processes and strategic development.
  • Ability to handle and prioritize multiple tasks and meet required deadlines.

Other Duties & Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The reporting structure for this position is dependent upon practice alignment and may report to the Lead OD, Director of Operations, or Area Manager.
Status: Full-time (FT)
Exemption: Exempt
Department: Management

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