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Port Operations Manager Jobs in Washington (NOW HIRING)

International Shoppes LLC

Store Manager

Sterling, VA · On-site

$70K - $75K/yr

Terminal D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in ... a thorough Port Authority Security background check prior to receiving any final offer of ...

DF Young

Logistics Supervisor

Glen Burnie, MD · On-site

$65K - $75K/yr

Coordinate with the Ocean Carriers/ Port processors to move the cargo by ocean and air in ... Operations Manager in ISO 9001: 2015 requirements to ensure compliance Experience, Skills and ...

DF Young

Logistics Supervisor

Glen Burnie, MD · On-site

$65K - $75K/yr

Coordinate with the Ocean Carriers/ Port processors to move the cargo by ocean and air in ... Operations Manager in ISO 9001: 2015 requirements to ensure compliance Experience, Skills and ...

EOS

Field Operations Team Lead

Ashburn, VA

Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.

EOS

Field Operations Team Lead

Ashburn, VA

Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.

EOS

Field Operations Team Lead

Ashburn, VA · On-site

Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations ... Manage ticket queues and ensure SLA adherence through effective prioritization and escalation.

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Showing results 1-20

All JobsPort Operations JobsPort Operations Manager JobsPort Operations Manager Jobs in Washington

Port Operations Manager information

See Washington salary details

$35.1K

$71.9K

$134.2K

How much do port operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for port operations manager in Washington is $71,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,800.00 per year, depending on experience, location, and employer.

How much should an operations manager get paid?

The average salary for a Port Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and the size of the port or company. Salaries can also include bonuses and benefits, and the role often requires strong organizational and leadership skills.

How does a Port Operations Manager typically interact with other stakeholders within a port environment?

A Port Operations Manager regularly coordinates with a wide range of stakeholders, including shipping companies, terminal operators, customs authorities, and logistics providers. Effective communication and strong relationship-building skills are essential, as the manager must ensure that cargo operations run smoothly and efficiently while addressing any issues that arise. Collaboration with internal teams, such as safety and maintenance, is also crucial to maintain operational standards and meet regulatory requirements. These interactions help the Port Operations Manager facilitate quick turnaround times and optimize port throughput.

What is the difference between Port Operations Manager vs Port Supervisor?

AspectPort Operations ManagerPort Supervisor
ResponsibilitiesOversees overall port activities, logistics, and staff managementSupervises daily port operations and staff at a specific terminal or area
Required CredentialsRelevant certifications, experience in port logistics, possibly a degree in logistics or transportationExperience in port operations, safety training, and supervisory skills
Work EnvironmentOffice-based with on-site visits, coordinating with multiple departmentsPrimarily on-site, managing daily port activities and staff
Industry UsageCommonly used in large ports and shipping companiesUsed in port terminals and shipping facilities for operational supervision

The Port Operations Manager focuses on strategic oversight and coordination of port activities, while the Port Supervisor handles daily operational supervision at specific port areas. Both roles require relevant experience and certifications, but the manager has broader responsibilities and a higher level of oversight.

What does a Port Operations Manager do?

A Port Operations Manager is responsible for overseeing the daily operations of a port, ensuring that cargo and vessel movements are conducted efficiently and safely. They coordinate with shipping lines, terminal operators, and customs officials to manage the flow of goods, schedule dockings, and address logistical challenges. Their duties also include supervising staff, managing budgets, and ensuring compliance with safety and environmental regulations. Ultimately, they play a key role in maintaining smooth and effective port operations.

What is the salary of a port manager?

The salary of a port operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and the size of the port. Senior managers or those in major ports may earn higher compensation, often supplemented with benefits and bonuses.

What is the role of a port operations manager?

A port operations manager oversees the daily activities of port facilities, including cargo handling, vessel scheduling, and safety compliance. They coordinate between shipping companies, labor teams, and regulatory agencies to ensure efficient and secure port operations, often using management software and adhering to industry standards.

What are the key skills and qualifications needed to thrive as a Port Operations Manager, and why are they important?

To thrive as a Port Operations Manager, you need expertise in logistics, supply chain management, and maritime regulations, usually backed by a relevant degree and experience in port or terminal operations. Familiarity with port management software, cargo tracking systems, and safety compliance certifications is typically required. Strong leadership, problem-solving abilities, and effective communication help manage teams and coordinate with various stakeholders. These skills ensure smooth operations, regulatory compliance, and efficient cargo movement in a complex and high-pressure environment.

What is the highest salary for an operations manager?

The highest salaries for a Port Operations Manager can exceed $120,000 annually, especially in large ports or with extensive experience and certifications. Compensation varies based on location, company size, and individual expertise in logistics, leadership, and regulatory compliance.
What are the most commonly searched types of Port Operations jobs in Washington? The most popular types of Port Operations jobs in Washington are:
What are popular job titles related to Port Operations Manager jobs in Washington? For Port Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Port Operations Manager jobs in Washington look for? The top searched job categories for Port Operations Manager jobs in Washington are:
What cities in Washington are hiring for Port Operations Manager jobs? Cities in Washington with the most Port Operations Manager job openings:
Port Operations Manager jobs near you
Infographic showing various Port Operations Manager job openings in Washington as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $71,870 per year, or $34.6 per hour.
ACE Account Service Desk Specialist (Tier II - ASD)

ACE Account Service Desk Specialist (Tier II - ASD)

Aretec Inc

Ashburn, VA • On-site

Full-time

Posted 3 days ago

Job description

ACE Account Service Desk Specialist (Tier II - ASD)
CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that support mission success.
Position Summary
Aretec is seeking an ACE Account Service Desk Specialist (Tier 2 - ASD) to support the Automated Commercial Environment (ACE) Account Service Desk under the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role provides Tier II support to a large external user community, including Trade, Participating Government Agencies (PGAs), and CBP personnel, supporting trade facilitation, compliance, and enforcement operations. The ideal candidate has strong customer service skills, experience supporting web-based portals, and familiarity with trade or account-based service desk operations.The ideal candidate brings strong customer service skills, experience supporting web-based portals, and - critically - a working knowledge of international trade operations. Because ACE Tier II analysts interact daily with trade organizations, brokers, importers, and other stakeholders who speak the language of trade, candidates who can communicate fluently in trade terminology (entry types, bonds, PGAs, harmonized tariff schedules, port operations, and related concepts) will be best positioned to succeed in this role.
What You'll Do
  • Provide 24x7x365 Tier II support for the ACE Account Service Desk (ASD).
  • Support 100,000+ active users across the Trade, PGA, and CBP communities.
  • Answer and respond to incoming calls and emails related to ACE technical questions and cargo processing system operations.
  • Deliver 24x7x365 bilingual (English/Spanish) support to the Trade user community.
  • Support ACE Portal account business processes, including user enrollment, account activation, and account management.
  • Maintain and update user-facing documentation such as Welcome Letters and enrollment guidance.
  • Assist end users with ACE Portal functionality, including ACE Reports.
  • Resolve ≥90% of Tier II tickets in alignment with AQL targets.
  • Process ≥90% of tickets within 4 hours.
  • Achieve ≥90% quality scores on reviewed interactions.
  • Update ASD Standard Operating Procedures (SOPs) as requested.
  • Contribute to the TSD Knowledge Management System (KMS) by creating, updating, and reviewing knowledge articles.
  • Attend periodic ACE training sessions to maintain system and process proficiency.
  • Respond to urgent priority requests, including ACE Command Center / War Room activities.
  • Support OIT cybersecurity efforts, including timely inactivation or restoration of ACE Portal accounts as directed.

Required Qualifications
  • High school diploma or equivalent; Associate's degree preferred.
  • Minimum 2 years of experience in IT help desk or customer support roles.
  • Knowledge of trade compliance processes or support of web-based portals. International trade operations, import/export compliance, or customs processes; ability to communicate fluently in trade industry terminology.
  • Strong customer service, communication, and documentation skills.
  • Bilingual (English/Spanish) required.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications
  • Experience supporting the Automated Commercial Environment (ACE).
  • Knowledge of CBP trade facilitation and compliance processes, including familiarity with ACE's role in trade entry, cargo release, and PGA messaging.
  • Experience using the ServiceNow ITSM platform.
  • HDI Customer Service Representative or Support Center Analyst certification.
  • Prior CBP or DHS experience.
  • Knowledge of import/export trade processes, including entry types, harmonized tariff schedules, bonded operations, or PGA requirements.
  • Background in trade brokerage, freight forwarding, port operations, or a related trade industry role; candidates who have worked alongside licensed customs brokers, port directors, or trade compliance officers are strongly encouraged to apply.

Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

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