Power System Dispatcher Jobs in Michigan (NOW HIRING)

Position Summary 

Position duties include but are not limited to: coordinates the rental and inside counter sales of new and used Power Systems equipment within the assigned branch to achieve profit goals. 

Position Duties/Responsibilities 

Primary Responsibilities: 

• Develops high output rental and sales of machinery. 
• Develops marketing strategy to reach as wide a market as possible to expand business. 
• Conveys the highest quality customer service to all buyers and clients. 
• Works with other sales coordinators, branch managers, dispatchers and shops to ensure the completeness of all paperwork and contractual agreements. 
• Is required to dispatch trucks in a safe and efficient manner to meet customer needs. 
• Maintains a safety conscious work environment both inside and outside of store. 
• Answers in-coming customer phone calls quickly and efficiently. 
• Assists with walk-in customers, outside sales force and other departments and works with dispatch to ensure rental orders are completed “on time”. 
• Writes return tickets and does billing and files it in the proper place. 
• Assists with and ensures all equipment in the yard is neat in appearance and in proper order by classification. 
• Performs related duties as assigned by supervisor. Assist outside sales with quoting and proper filing of all documentation. 
• Is responsible for opening and closing the store and the associated security. 

Supervisory Responsibilities: 

• No formal responsibility for supervising others 

Position Requirements 

• Knowledge, skills and abilities typically acquired through a high school education with technical training. 
• Mechanical troubleshooting experience?preferred 
• Communication skills, including verbal, written, non-verbal, listening and presentation skills 
• Analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines 
• Moderate computer skills, including experience using Microsoft Office software such as Word and Excel. Moderate experience using data base systems. 
• Must be able to lift 70+ pounds on an as needed basis in order to assist customers with products.
• Ability?to operate all equipment safely 

Knowledge, Skills, And Abilities 

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 

• Strong multitasking abilities, detail-oriented and self-motivated 
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, and people at all levels inside and outside the organization 
• Proficient computer and data entry skills with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems 
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment 
• Numerical competency such that the incumbent has the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages etc. 
• Ability to work in a fast-paced environment 
• Communication skills, including verbal, written and listening skills 
• The ability to work overtime and be on-call as needed, including weekends 
• Creative thinking skills; good decision-making skills and basic goal setting skills 
• Problem solving skills and a strong ability to apply policies, procedures, guidelines and laws 
• Good interpersonal skills, including influence, negotiation, coaching and counseling 
• Ability to work outside the standard 8:00am to 5:00pm when required 

Other Requirements of Position 

• Works under general supervision.  Employee acts independently to handle standard problems but usually report on such problems.  More unusual problems are referred to a supervisor/manager 
• Major responsibilities typically require a modest amount of creativity and latitude.  Employee typically operates under general instructions with some established procedures and policies 
• Frequently communicates with management, coworkers, and customers/vendors 
• Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents 

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.