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Dispatcher In Usa Jobs in Michigan (NOW HIRING)

ALTA Equipment Group

Dispatcher

Kentwood, MI · On-site

Come work for the largest equipment dealer in North America! Are you a hardworking individual that ... Voted a "Top Work Place USA", our employees across North America are committed to excellence. It ...

Emterra Environmental USA

Driver

Flint, MI

$26.83/hr

... in Flint, Michigan. As a key member of the operations team at Emterra Environmental USA, the ... Communicate effectively with dispatch and other team members to coordinate routes and schedules.

Emterra Group, Inc.

Residential Driver

Bad Axe, MI · On-site

$26.83/hr

... at Emterra Environmental USA, the Full-Time CDL Driver will play a vital role in our waste ... Communicate effectively with dispatch and other team members to coordinate routes and schedules.

Emterra Group

Residential Driver

Bad Axe, MI · On-site

$26.83/hr

... at Emterra Environmental USA, the Full-Time CDL Driver will play a vital role in our waste ... Communicate effectively with dispatch and other team members to coordinate routes and schedules.

Titan Security Group

Security Officers

Dearborn, MI · On-site

$14/hr

Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized ... Dispatch Patrol Officers to Locations. * Answer Regular phones and Emergency phones. * Monitor ...

Titan Security Group

Security Officers

Dearborn, MI · On-site

$14/hr

Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized ... Dispatch Patrol Officers to Locations. * Answer Regular phones and Emergency phones. * Monitor ...

Emterra Group, Inc.

Residential driver

Port Huron, MI · On-site

$26.83/hr

... in Port Huron, Michigan. As a key member of the operations team at Emterra Environmental USA, the ... Communicate effectively with dispatch and other team members to coordinate routes and schedules.

Emterra Group, Inc.

Driver

Flint, MI · On-site

$26.83/hr

... in Flint, Michigan. As a key member of the operations team at Emterra Environmental USA, the ... Communicate effectively with dispatch and other team members to coordinate routes and schedules.

Emterra Group

Residential driver

Port Huron, MI · On-site

$26.83/hr

... in Port Huron, Michigan. As a key member of the operations team at Emterra Environmental USA, the ... Communicate effectively with dispatch and other team members to coordinate routes and schedules.

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Dispatcher In Usa information

What is the difference between Dispatcher In Usa vs Truck Driver?

AspectDispatcher In UsaTruck Driver
Required CredentialsHigh school diploma, sometimes CDL or logistics certificationsCommercial Driver's License (CDL), driving experience
Work EnvironmentOffice-based, coordinating routes and schedulesOn the road, driving trucks across regions
Employer & Industry UsageLogistics companies, transportation firmsTrucking companies, freight carriers
Common Search & ComparisonOften compared for logistics roles, scheduling, and coordinationCompared for driving, transportation, and freight delivery roles

While both roles are essential in the transportation industry, a Dispatcher In Usa primarily manages logistics and coordinates shipments from an office, whereas a Truck Driver is responsible for physically delivering goods across distances. Understanding these differences helps job seekers find the right role in the transportation sector.

What are the key skills and qualifications needed to thrive as a Dispatcher in the USA, and why are they important?

To thrive as a Dispatcher in the USA, you need strong multitasking, communication, and decision-making skills, often supported by a high school diploma and sometimes specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and mapping software is typically required. Excellent stress management, active listening, and teamwork abilities help dispatchers excel in high-pressure situations. These skills ensure efficient coordination of emergency or service responses, leading to improved safety and service outcomes.

What are some common challenges faced by Dispatchers in the USA, and how can they be managed effectively?

Dispatchers in the USA often face challenges such as handling high-pressure situations, managing multiple calls simultaneously, and maintaining clear communication with field personnel. Staying organized, remaining calm under stress, and utilizing dispatch software efficiently are key to managing these challenges. Many teams offer ongoing training and peer support, which help dispatchers develop resilience and adapt to fast-paced environments. Building strong relationships with drivers, emergency responders, or service technicians also enhances coordination and job satisfaction.

What are dispatchers in the USA?

Dispatchers in the USA are professionals responsible for coordinating and managing the movement of people, vehicles, or equipment, often in emergency services, transportation, or delivery sectors. They receive requests, communicate with drivers or first responders, and monitor the status of ongoing operations to ensure efficiency and safety. Dispatchers play a critical role in ensuring that resources are allocated properly and that responses to incidents or service requests are timely. They use specialized software and communication tools to perform their duties. The job often requires strong organizational and communication skills, as well as the ability to remain calm under pressure.
What are popular job titles related to Dispatcher In Usa jobs in Michigan? For Dispatcher In Usa jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Dispatcher In Usa jobs in Michigan look for? The top searched job categories for Dispatcher In Usa jobs in Michigan are:
What cities in Michigan are hiring for Dispatcher In Usa jobs? Cities in Michigan with the most Dispatcher In Usa job openings:
Dispatcher In Usa jobs near you
Dispatcher

Dispatcher

ALTA Equipment Group

Kentwood, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Alta Equipment Group rating

7.7

Company rating: 7.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

87th of 170 rated vehicle equipment hire

Job description

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!
We provide our employees with the following tools and resources to be successful:
  • Training
  • Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
  • 401(k) with match
  • Competitive wages
  • Company laptop
  • Paid time off
  • 10 paid holidays

Our Material Handling group is seeking a full-time Service Dispatcher. This position is first shift, Monday to Friday. The primary responsibilities of the position consist of, but are not limited to:
  • Dispatch Technicians to handle service requests and preventive maintenance (PM)
  • Take, record and prioritize customer calls for service requests
  • Compile and complete customer summary invoicing
  • Organize and file paperwork for the department
  • Maintain Technician time log
  • Answering internal and customer service calls
  • Weekly payroll time card entry
  • Opening and closing work orders, including accurately recording story lines into each order
  • Invoicing & accounts receivables assistance
  • PM running & monitoring throughout the month
  • PM tracking reports & audit completed work for weekly meeting
  • PM scheduling for technicians
  • Work in process (WIP) assistance to dispatch proper technician (closest technician with correct skill set) to our customers
  • Fleet service call monitoring & assignment
  • Fleetmatics monitoring to ensure technicians are on time at field accounts
  • Responsible for various reports (PM's completed, overtime, non-productive clocking, first start tracking, tracker audits)
  • Assist Technicians with finding technical data
  • Incorporate Alta's Guiding Principles into daily activities
  • Performs other duties as assigned

Desired Skills and Qualifications:
  • Previous dispatching, warranty administrative or mechanic experience is highly preferred
  • A strong technical knowledge base is desired to answer technician questions
  • Must have strong computer skills and working knowledge of Microsoft Word, Excel and Outlook. Previous ERP experience is a plus.
  • Possess excellent verbal and written communication skills
  • Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers
  • Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
  • Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands/Work Environment:
  • Physical/Sensory Functions: Regularly will use sit, use hands, talk/hear; Frequently will reach with hands; Occasionally will stand, walk, climb or balance, stoop, kneel, crouch or crawl, taste/smell.
  • Vision: No special vision requirements.
  • Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift up to 25 pounds; Occasionally will lift up to 50 pounds
  • Work Environment: Regularly will work near moving mechanical parts, exposed to fumes or airborne particles

About Alta:
Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.
If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.
So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look For:
At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.
Other Opportunities at Alta:
Please visit our careers page at altg.jobs to view other openings that may be of interest to you!
Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!

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