Weโre Hiring!
IT Intern โ Power BI And Power Automate
Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers.
We are committed to our institutionโs values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success.
By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth.
Interested in this position and meet the qualifications and requirements? Apply at www.ctbconnect.com.
POSITION SUMMARY:
Responsibilities include but are not limited to the following:
โข Works closely with the IT team to help develop, maintain and helps oversee Bank-wide IT programs
โข Workflows using Visio โ Power Automate and Power BI Orchestrator
โข Monitors and responds quickly and effectively to requests received through the IT helpdesk
โข Assists in maintaining inventory records and documentation for equipment
โข Investigates daily trends of campaign delivery and prepares report of findings
โข Collaborates with team member across departments
โข Completes special projects and research requests
โข Works collaboratively with assigned mentor to identify strengths, opportunities for growth, and skill development
โข Ensures compliance with all internal controls and established policies and procedures
โข Performs other duties related to the internship role
โข Assists with the development of department procedures, policies, and processes
โข Delivers exceptional customer services consistently to all business lines; maintain positive and productive working relationships with all internal and external customers
โข Adheres to all policies, procedures, processes, bankโs practices, guidelines, expectations, laws, and regulations
โข Exceeds all established position sales and referral goals, objectives, and expectations
โข Demonstrates consistent professional appearance, image, ethics, integrity, demeanor, and represent the CTB brand
โข Leads initiatives, add value, support the Bankโs vision, core values, business principles, goals, and objectives
OTHER DUTIES AND RESPONSIBILITIES:
โข Adhere to Policies and Procedures โ Must adhere to all policies and procedures including customer confidentiality
โข Multi Task โ Must be able to handle multiple responsibilities at one time
โข Effective Communications โ Must display good and effective communications verbally and in writing
โข Teamwork and Cooperation โ Must be a team player with a cooperative attitude
โข Make Sound Decisions
โข Complete all reports and documentation to ensure quality of daily work
โข Attend all staff meetings and bank sponsored events when required
โข Maintain customer confidentiality
โข Perform all other duties that may be assigned by management
QUALIFICATIONS:
โข Pursuing a Degree in Computer Science, Engineering, Software, or Cybersecurity
โข One to four years exposure to Power BI and Power Automate
โข IT Knowledge Base Documentation and Author Runbooks โ Technical Writing Skills
โข Excellent quality customer service, sales, and telephone skills with a genuine interest in serving customers and the ability to collaborate and build good cross-functional business relationships
โข Strong analytical, technical, problem resolution, sales and critical thinking, skills
โข Technology-savvy and proficient in using advanced Microsoft Office (Excel, Word, PowerPoint, etc.)
โข Expert level written and verbal communication and diplomacy skills with the ability to communicate clearly, concisely, persuasively, informatively, tactfully and effectively work across all levels of the Bank
โข Outgoing and trustworthy with the ability to effectively handle and maintain confidential matters and information
โข Demonstrated ability to use accurate and great judgment, discretion, and reasoning, as well as, make sound business decisions, comprehend, and follows directions and instructions
โข Ability to work in a fast paced, high performance and changing environment, and must be able to adapt to change
โข Must be able to demonstrate and maintain a positive composure and consistently demonstrate professional appearance, demeanor, image, and consistently represent the CTB Brand
โข Must be a self-starter who is self-motivated and directed with the ability to handle multiple tasks; goal oriented with the ability to produce quality results, meet all established goals, objectives, deadlines, and expectations; ability to comply with all bank policies, procedures, regulations, and laws
โข Ambitious with a strong work ethic and high integrity, positive behavior, ability to work both independently and as a part of a team in a collaborative environment; detailed-oriented with excellent time management and strategic planning skills
โข Exceptional creativity with the ability to prioritize work and meet deadlines
โข Must be flexible and energetic with a competitive and winning spirit
โข Assertive and demonstrates initiative with the ability to work through situations and find win-win solutions
Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following:
๏ผ Medical, Dental, Vision, and Prescription
๏ผ 401(k) Retirement Plan
๏ผ Life Insurance
๏ผ Accidental Death & Dismemberment
๏ผ Short&/Long Term Disability
๏ผ Flexible Spending Plan
๏ผ Paid Time Off, Vacation, and Holiday Pay
๏ผ Tuition Reimbursement
๏ผ Employer Assisted Housing Program
๏ผ Wholesale Membership Program
๏ผ Wellness Program
๏ผ Employee Assistant Referral Services (EAP)
๏ผ Legal Shield Program
๏ผ Group Cancer & Accident Insurance Programs
๏ผ Workerโs Compensation Program
๏ผ Free Banking Services
๏ผ Awards and Recognition Programs
๏ผ Training & Development Programs and much more
EEO/AA