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Postal Manager Jobs in Tennessee (NOW HIRING)

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Postal Manager information

What is a postal manager?

Postal Managers are professionals responsible for overseeing the daily operations of post offices and mail distribution centers. Their duties typically include supervising staff, ensuring efficient mail processing and delivery, managing budgets, and maintaining customer service standards. They also handle administrative tasks and ensure compliance with postal regulations. Effective Postal Managers help ensure that postal services run smoothly and efficiently for both employees and customers.

What are the key skills and qualifications needed to thrive as a postal manager, and why are they important?

To thrive as a Postal Manager, you need strong organizational skills, experience in logistics or mail operations, and often a background in management or business administration. Familiarity with postal tracking systems, inventory management software, and safety regulations is typically required. Effective leadership, customer service, and problem-solving skills help Postal Managers motivate teams and handle operational challenges. These abilities are essential for ensuring efficient mail delivery, high customer satisfaction, and smooth postal facility operations.

What are some common challenges faced by postal managers and how can they be addressed?

Postal Managers often face challenges such as meeting delivery deadlines, managing fluctuating mail volumes, and ensuring staff efficiency. These challenges can be addressed by implementing clear communication channels, closely monitoring performance metrics, and fostering a collaborative team environment. Staying adaptable and proactive with scheduling and resource allocation also helps in overcoming unexpected operational issues and maintaining high service standards.

What is the difference between Postal Manager vs Postal Clerk?

AspectPostal ManagerPostal Clerk
Required CredentialsHigh school diploma; management experience often preferredHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing operationsPost office counter, customer service area
Employer & Industry UsagePostal service management rolesCustomer service and mail processing
Common Search & ComparisonManagement responsibilities, leadershipCustomer interaction, mail handling

The main difference between a Postal Manager and a Postal Clerk lies in their responsibilities and work environment. Postal Managers oversee operations, staff, and ensure efficient mail processing, often requiring management experience. Postal Clerks focus on customer service, mail sorting, and assisting customers at the counter. Both roles are essential in postal services but differ significantly in scope and duties.

How to become a postal manager at USPS?

To become a postal manager at USPS, candidates typically need a high school diploma or equivalent, relevant work experience, and strong leadership skills. Advancement often requires progressing through supervisory roles, completing USPS management training programs, and demonstrating operational knowledge of postal services.

What are the most commonly searched types of Postal jobs in Tennessee?

The most popular types of Postal jobs in Tennessee are:

What are popular job titles related to Postal Manager jobs in Tennessee?

For Postal Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Postal Manager jobs in Tennessee look for?

The top searched job categories for Postal Manager jobs in Tennessee are:

Postal Manager jobs near you
Infographic showing various Postal Manager job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Funeral Home and Cemetery General Manager

Service Corporation International

Kingsport, TN • On-site

Full-time

Posted 27 days ago

Service Corporation International rating

6.6

Company rating: 6.6 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.
Provide guidance and direction to location leadership in order to effectively and profitably manage the business, finances, marketing, customer growth, and people resources. Provide direction and assistance with short-term planning as well as the achievement of annual sales revenue, production targets, and Profit & Loss (P&L) goals. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manages location management at multiple locations and multiple lines of business within the Funeral Home industry.
JOB RESPONSIBILITIES
Business and Financial Management
  • Work with Market Leadership to understand long-term and short-term business goals and operational priorities in order to provide guidance to location leadership
  • Provides advice, guidance, and approves annual business plans, budgets, financial, production, and revenue goals
  • Accountable for monitoring and achieving annual financial goals within Area of Responsibility (AOR)
  • Responsible for transferring financial knowledge and how daily activities impact financial outcomes to location leadership to facilitate making appropriate sustainable business decisions
  • Approve expenditures and invoices
  • Provides marketing, advertising, community, and customer guidance to location leadership
  • Leverages corporate and market resources to expand brand and product awareness in order to increase sales and market share
  • Develop and implement plans to improve customer satisfaction index and on-line community reviews
  • Resolves complex problems providing resolution guidance to location leadership and empowering accountability
  • Assure the location's operating practices comply with applicable federal & state regulations and Company policies
  • Assure safety, quality control, and compliance standards are adhered

Collaboration and Communication
  • Collaborate with colleagues and market leadership to remove operational barriers, encourage ideas, and business or operational enhancements
  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
  • Develop and implement communication plans for key initiatives and change management
  • Oversee implementation of initiatives and manage change providing leadership and guidance as needed.
  • Responsible for communicating long-term strategy and annual goals to location leadership; assist staff with further cascading and messaging

People Development
  • Develop a strong, trusting, empowered, and reliable team
  • Understand team members career aspirations and provide assignments to develop skills and/or close gaps
  • Constructively address issues and provide tangible and appropriate feedback
  • Develop frontline supervisors' proactive and collaborative management style in order to increase employee engagement and minimize turnover
  • Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration
  • Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff
  • Establishes pay, recommends pay increases, special pays, and career advancements
  • Discipline staff as necessary
  • Writes development plans to close behavior or skill gaps
  • Collaborates with Human Resources throughout discipline, development, and termination processes
  • Recommends and discusses terminations with Market Leadership

MINIMUM REQUIREMENTS
Education
  • High School Diploma or equivalent required
  • Technical schooling diploma Funeral Services/Mortuary Science preferred
  • Bachelor's degree in Mortuary Science where required by state law
  • Pursuing an Associate's Degree in Finance, Marketing, Business or related discipline strongly preferred

Certification/License
  • Applicable state Funeral Director licensure required

Experience
  • At least eleven (11) years industry experience with progressively increased customer facing responsibilities with
  • At least six (6) years experience managing people and effectively managing budgets and expense control required

Knowledge, Skills and Abilities
  • Knowledge of industry competitive pricing, demographic patterns, and market competition
  • Knowledgeable in Financial and Business acumen
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
  • Proficient in MS Office suite including Outlook, Word, Excel, and PowerPoint

Work Hours
  • Working beyond "standard" hours as the need arises
  • Travel up to 75%

Postal Code: 37664
Category (Portal Searching): Operations
Job Location: US-TN - Kingsport

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