Job Category Information Technology Position Summary The Lead, Product Manager for Infrastructure & Operations, will lead the strategy, execution, and continuous improvement of store technology ...
Job Category Information Technology Position Summary The Lead, Product Manager for Infrastructure & Operations, will lead the strategy, execution, and continuous improvement of store technology ...
The Infrastructure Operations Lead is an expert in 24/7 operations with high performing and scaling ... Lead Managed Service Provider in Operations for Azure, GCP and AWS Cloud environment * Drives ...
The Infrastructure Operations Lead is an expert in 24/7 operations with high performing and scaling ... Lead Managed Service Provider in Operations for Azure, GCP and AWS Cloud environment * Drives ...
The Infrastructure Operations Lead is an expert in 24/7 operations with high performing and scaling ... Lead Managed Service Provider in Operations for Azure, GCP and AWS Cloud environment * Drives ...
The Infrastructure Operations Lead is an expert in 24/7 operations with high performing and scaling ... Lead Managed Service Provider in Operations for Azure, GCP and AWS Cloud environment * Drives ...
The Infrastructure Operations Lead is an expert in 24/7 operations with high performing and scaling ... Lead Managed Service Provider in Operations for Azure, GCP and AWS Cloud environment * Drives ...
The Infrastructure Operations Lead is an expert in 24/7 operations with high performing and scaling ... Lead Managed Service Provider in Operations for Azure, GCP and AWS Cloud environment * Drives ...
Operations Manager
Bulls Gap, TN · On-site
Operations Manager Architectural Products Group Bulls Gap, Tennessee, United States Job ID: 523279 ... We are the leading provider of innovative outdoor living products and utility infrastructure ...
Operations Manager
Bulls Gap, TN · On-site
Operations Manager Architectural Products Group Bulls Gap, Tennessee, United States Job ID: 523279 ... We are the leading provider of innovative outdoor living products and utility infrastructure ...
We are the leading provider of innovative outdoor living products and utility infrastructure ... Job Summary Oversee manufacturing operations and the production management and supervisory teams ...
We are the leading provider of innovative outdoor living products and utility infrastructure ... Job Summary Oversee manufacturing operations and the production management and supervisory teams ...
Cloud Infrastructure Engineer
Franklin, TN · On-site
$55 - $60/hr
Key Responsibilities Cloud Infrastructure & Operations * Design, deploy, manage, and support scalable, highly available, and secure AWS cloud infrastructure. * Build and maintain AWS environments ...
Quick apply
Cloud Infrastructure Engineer
Franklin, TN · On-site
$55 - $60/hr
Key Responsibilities Cloud Infrastructure & Operations * Design, deploy, manage, and support scalable, highly available, and secure AWS cloud infrastructure. * Build and maintain AWS environments ...
Operations Manager
New Johnsonville, TN · On-site
Manage production of gases including implementing processes, procedures, infrastructure, budgeting ... Reports operations activity timely to MTG management. Manages quarterly inventories. Conduct ...
Operations Manager
New Johnsonville, TN · On-site
Manage production of gases including implementing processes, procedures, infrastructure, budgeting ... Reports operations activity timely to MTG management. Manages quarterly inventories. Conduct ...
Operations Manager
New Johnsonville, TN · On-site
Manage production of gases including implementing processes, procedures, infrastructure, budgeting ... Reports operations activity timely to MTG management. Manages quarterly inventories. Conduct ...
Operations Manager
New Johnsonville, TN · On-site
Manage production of gases including implementing processes, procedures, infrastructure, budgeting ... Reports operations activity timely to MTG management. Manages quarterly inventories. Conduct ...
Operations Manager
New Johnsonville, TN · On-site
Chemours is seeking an Operations Manager to join our growing team. This position will be available ... Develops / maintains plant infrastructure capabilities, improvement and resource plans.
Operations Manager
New Johnsonville, TN · On-site
Chemours is seeking an Operations Manager to join our growing team. This position will be available ... Develops / maintains plant infrastructure capabilities, improvement and resource plans.
Operations Manager
New Johnsonville, TN · On-site
Chemours is seeking an Operations Manager to join our growing team. This position will be available ... Develops / maintains plant infrastructure capabilities, improvement and resource plans.
Operations Manager
New Johnsonville, TN · On-site
Chemours is seeking an Operations Manager to join our growing team. This position will be available ... Develops / maintains plant infrastructure capabilities, improvement and resource plans.
Operations Manager
Ooltewah, TN · On-site
$110K - $130K/yr
... budgets, key operational metrics and safety goals. Ensure positive weekly communication and ... Learn and manage local ABS (billing) system, GLSS and technology infrastructure * Regular ...
Quick apply
Operations Manager
Ooltewah, TN · On-site
$110K - $130K/yr
... budgets, key operational metrics and safety goals. Ensure positive weekly communication and ... Learn and manage local ABS (billing) system, GLSS and technology infrastructure * Regular ...
Operations Manager
New Johnsonville, TN · On-site
Manage production of gases including implementing processes, procedures, infrastructure, budgeting ... Reports operations activity timely to MTG management. Manages quarterly inventories. Conduct ...
Operations Manager
New Johnsonville, TN · On-site
Manage production of gases including implementing processes, procedures, infrastructure, budgeting ... Reports operations activity timely to MTG management. Manages quarterly inventories. Conduct ...
Base Operations Manager
Knoxville, TN · On-site
Provide daily operational updates to the PMO Operations Manager and coordinate with the Infrastructure Deployment Manager to deconflict modernization and operational activities. * Enforce safety ...
Base Operations Manager
Knoxville, TN · On-site
Provide daily operational updates to the PMO Operations Manager and coordinate with the Infrastructure Deployment Manager to deconflict modernization and operational activities. * Enforce safety ...
Business Operations Manager
Nashville, TN · On-site
Own and optimize core business processes across fleet operations, vendor management, and financial ... Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans ...
Business Operations Manager
Nashville, TN · On-site
Own and optimize core business processes across fleet operations, vendor management, and financial ... Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans ...
Business Operations Manager
Nashville, TN · On-site
Own and optimize core business processes across fleet operations, vendor management, and financial ... Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans ...
Business Operations Manager
Nashville, TN · On-site
Own and optimize core business processes across fleet operations, vendor management, and financial ... Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans ...
... infrastructure powering xAI's AI training at unprecedented scale. This high-impact position ... Manage operational budgets, vendor relationships (maintenance contractors, fiber providers, power ...
... infrastructure powering xAI's AI training at unprecedented scale. This high-impact position ... Manage operational budgets, vendor relationships (maintenance contractors, fiber providers, power ...
Azure Cloud Infrastructure Architect
Memphis, TN · On-site
$135K - $155K/yr
The Cloud Infrastructure Architect position is responsible for providing expert technical ... operations. * Guide vendor relationships and agreements including setting direction for Managed ...
Azure Cloud Infrastructure Architect
Memphis, TN · On-site
$135K - $155K/yr
The Cloud Infrastructure Architect position is responsible for providing expert technical ... operations. * Guide vendor relationships and agreements including setting direction for Managed ...
Azure Cloud Infrastructure Architect
$135K - $155K/yr
The Cloud Infrastructure Architect position is responsible for providing expert technical ... operations. * Guide vendor relationships and agreements including setting direction for Managed ...
Azure Cloud Infrastructure Architect
$135K - $155K/yr
The Cloud Infrastructure Architect position is responsible for providing expert technical ... operations. * Guide vendor relationships and agreements including setting direction for Managed ...
Senior Infrastructure & Security Engineer
$105K - $143K/yr
... management remain the responsibility of the Director of IT. * Support network operations - Fortinet ... Lead infrastructure and security projects end-to-end, from requirements through implementation and ...
Senior Infrastructure & Security Engineer
$105K - $143K/yr
... management remain the responsibility of the Director of IT. * Support network operations - Fortinet ... Lead infrastructure and security projects end-to-end, from requirements through implementation and ...
Infrastructure Operations Manager information
See Tennessee salary details
$73.1K - $82.8K
0% of jobs
$82.8K - $92.5K
1% of jobs
$92.5K - $102.1K
7% of jobs
$107.6K is the 25th percentile. Wages below this are outliers.
$102.1K - $111.8K
29% of jobs
$111.8K - $121.5K
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$131.2K - $140.9K
1% of jobs
The median wage is $143.3K / yr.
$140.9K - $150.6K
37% of jobs
$150.6K - $160.3K
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$160.3K - $170K
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$170K - $179.7K
22% of jobs
$73.1K
$139.8K
$179.7K
How much do infrastructure operations manager jobs pay per year?
What are some common challenges faced by Infrastructure Operations Managers, and how can they be addressed?
What is an Infrastructure Operations Manager?
What is the difference between Infrastructure Operations Manager vs Network Operations Manager?
| Aspect | Infrastructure Operations Manager | Network Operations Manager |
|---|---|---|
| Certifications | ITIL, CompTIA, Cisco certifications | CCNA, CCNP, CompTIA Network+ |
| Work Environment | Data centers, cloud environments, enterprise IT | Network operations centers, enterprise networks |
| Industry Usage | IT service providers, large corporations | Telecommunications, ISPs, large enterprises |
| Primary Focus | Managing overall IT infrastructure, hardware, and cloud systems | Managing network performance, security, and connectivity |
The Infrastructure Operations Manager oversees the entire IT infrastructure, including hardware, cloud systems, and data centers, ensuring seamless operation. In contrast, the Network Operations Manager focuses specifically on network performance, security, and connectivity. Both roles require similar certifications and are vital in enterprise IT environments, but their scope and daily responsibilities differ.
What are the key skills and qualifications needed to thrive as an Infrastructure Operations Manager, and why are they important?
Full-time
Posted 2 days ago
Bridgestone Americas rating
7.1
Based on 126 frontline employees who took The Breakroom Quiz
351st of 516 rated manufacturers
Job description
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
Job Category
Information Technology
Position Summary
The Lead, Product Manager for Infrastructure & Operations, will lead the strategy, execution, and continuous improvement of store technology platforms across a network of 2,200+ retail locations. This role is responsible for ensuring high availability, performance, and scalability of infrastructure and operational technologies that power store operations, voice/telephony, edge systems, and tight collaboration with Retail Networking Leaders and Enterprise IT platform owners.
This Lead, Product Manager position operates at the intersection of technology transformation and retail operations, partnering closely with Retail Operations business leadership, cross-functional IT teams and external vendor partners to modernize legacy environments while maintaining operational excellence across all the Retail Tire and Service network of stores. The role includes direct leadership of two Product Owners (Tech Ops and Voice) and requires strong financial, vendor, and executive communication skills.
We are unable to offer sponsorship for this role so if you are an applicant on an F1 visa or STEM or OPT or some other form of temporary employment authorization, we will not be able to consider your application for this role and your application will be declined.
Responsibilities
Product Strategy & Execution
- Define and execute the product roadmap for infrastructure and store operations technology, aligned to broader retail IT transformation goals.
- Balance modernization initiatives (SD-WAN, edge compute, cloud connectivity, voice platforms) with run-the-business stability (KTLO)
- Drive adoption of resilient, scalable, and secure architecture across all store locations.
- Partner with architecture and engineering teams to ensure decoupled, flexible infrastructure platforms.
- Manage replacement cycle strategy and roadmap for assets at all store locations.
Store Infrastructure & Operations Ownership
- Ensure the adoption and usage of Tiered Support Process and Help Desk tools.
- Work with Incident Management group to monitor and manage the health of the stores
- Own performance and uptime of hardware and services:
- Store hardware - PC's, servers, tablets, phones, credit card machines, etc
- Store networking (LAN/WAN, SD-WAN, firewalls)
- Voice/telephony platforms (e.g., RingCentral or equivalent)
- Edge infrastructure supporting SaaS POS and store systems
- Store networking (LAN/WAN, SD-WAN, firewalls)
- Strong strategic planning and collaboration with Retail Networking Leaders and Enterprise IT platform owners
- Ensure store resilience, including offline capabilities and failover strategies
- Define and create operational and trend reporting aligned to SLAs, SLOs, and operational KPIs across all locations
Leadership & Team Management
- Lead and develop 2 Product Owners:
- Product Owner - Tech Operations
- Product Owner - Voice & Communications
- Set clear priorities, outcomes, and accountability for product teams
- Foster a product-oriented mindset within infrastructure and operations domains
Cross-Functional Collaboration
- Partner with:
- Retail Leaders and Strategy team
- Various networking teams
- Cybersecurity teams
- Store Operations and Field Support
- Many 3rd party MSP's and other external vendors
- Align infrastructure capabilities with store experience, uptime needs, and business priorities
- Act as the primary liaison between technical teams and business stakeholders
Financial & Vendor Management
- Own budget planning, forecasting, and cost optimization for infrastructure and operations products
- Manage vendor relationships and contracts (hardware, telephony, managed services, etc)
- Drive cost efficiency and value realization, including reducing site dispatches and improving remote support capabilities
Executive Communication & Governance
- Present roadmaps, performance metrics, risks, and investment strategies to executive leadership
- Translate complex infrastructure topics into clear business outcomes
- Support governance forums (Steer Committee, project portfolio reviews, quarterly planning)
KEY SKILLS AND COMPETENCIES
- Experience in retail, automotive services, or field operations environments
- Familiarity with platforms like Fortinet, SD-WAN solutions, and cloud-managed networking
- Exposure to Agile / SAFe delivery models
- Effective cross-functional communication
- Problem-solving under pressure, especially during incidents
- Continuous improvement mindset
REQUIRED QUALIFICATIONS
- 6-10+ years in product management, infrastructure, or IT operations (retail or multi-site environments preferred)
- Proven experience supporting large-scale distributed environments (1000+ locations)
- Strong understanding of:
- Networking (SD-WAN, routing, switching, firewalls)
- Voice/telephony platforms
- Store/edge infrastructure
- Experience managing budgets, vendors, and contracts
- Demonstrated ability to present to and influence executive leadership
- Experience leading small product teams or junior product managers/product owners
- Strong prioritization skills balancing innovation vs operational stability
- Ability to operate in complex, cross-functional environments
- Data-driven mindset with focus on SLAs, uptime, and performance metrics
Minimum Qualifications
Typically requires a minimum of 8 years of related experience with a bachelor's degree; or 6 years and a master's degree; or a PhD with 3 years of experience; or equivalent work experience
At Bridgestone, you are Free to Be
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long-term well-being.
- A diverse and inclusive team.
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
What Bridgestone Americas employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Bridgestone Americas
Sourced by ZipRecruiter
Industry
Transportation equipment manufacturing
Company size
11 - 50 Employees
Headquarters location
Nashville, TN, US
Year founded
1990