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Pos Support Manager Jobs in Minnesota (NOW HIRING)

ROSALIA LLC

General Manager - Rosalia NE

Minneapolis, MN · On-site

$65K - $75K/yr

... POS issues and oversee menu updates in coordination with FOH/BOH Manage all purchasing and service ... It is not an exhaustive list, and duties may evolve or be added as needed to support the needs of ...

MARTINA

FOH Manager - Martina

Minneapolis, MN · On-site

$60K - $70K/yr

Support and manage To Go service, including pre-orders and guest communications. Maintain accurate ... Troubleshoot POS issues and coordinate menu edits and reprints with BOH. Ensure accurate daily ...

Michaels Stores

Sales Manager

Bloomington, MN · On-site

$14 - $19.60/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Zawadi Center

Cafe Manager

Bloomington, MN · On-site

$22 - $24/hr

Support marketing initiatives, events, and in-store promotions * Analyze sales, labor, and ... Experience with scheduling software (e.g., Sling) and POS systems * Excellent communication and ...

Michaels Stores, Inc.

Sales Manager

Bloomington, MN · On-site

$14 - $19.60/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

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Pos Support Manager information

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager, and why are they important?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Pos Support jobs in Minnesota? The most popular types of Pos Support jobs in Minnesota are:
What are popular job titles related to Pos Support Manager jobs in Minnesota? For Pos Support Manager jobs in Minnesota, the most frequently searched job titles are:
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What cities in Minnesota are hiring for Pos Support Manager jobs? Cities in Minnesota with the most Pos Support Manager job openings:
Pos Support Manager jobs near you
Shift Manager (Jamba Edina - Edina, MN)

Shift Manager (Jamba Edina - Edina, MN)

FRESH DINING CONCEPTS LLC

Edina, MN

$16 - $18/hr

Other

Medical, Life, Retirement

Re-posted 11 days ago

Job description

Lead the Blend — Become a Jamba Shift Manager!

Our Mission: Making eating better, easier, and way more fun.
Your Mission: Bring that vision to life—every single shift.

Since Y2K, Jamba has been a go-to lifestyle favorite, serving up refreshing smoothies, ono acai bowls, and signature flavors guests know and love. Now we’re growing our Ohana and inviting passionate, people-focused leaders to step into a Shift Manager role.

If you’re ready to blend leadership with good vibes, this is your moment.

As a Shift Manager, you’re more than a supervisor—you’re the heartbeat of the store. When the General Manager or Assistant Manager is away, you keep the operation running smoothly, the team motivated, and guests leaving happy (and refreshed!).

What You’ll Do:

  • Lead the team and be the go-to decision maker during your shift
  • Maintain high standards for food quality, service, cleanliness, and safety
  • Motivate and support team members to deliver exceptional guest experiences
  • Troubleshoot challenges—team needs, guest concerns, or supplier issues
  • Know when and how to escalate matters to store leadership

Perks You’ll Love:

  • Key holder opportunities with open/close responsibilities
  • Flexible schedules with 20–40 hours per week
  • Free on-duty meals + employee discounts on Jamba favorites
  • Whirl’d Class training and growth opportunities
  • Free uniforms
  • Eligible benefits may include: health insurance, life insurance, and 401(k)

What We’re Looking For:

  • Must be 18 years or older
  • 3–6 months of first-line supervisory experience preferred
  • Flexible availability (weeknights, weekends, and holidays)
  • TB clearance required
  • 0–1 year of food service or retail experience
  • Ability to stand, bend, scoop, and stay active throughout your shift
  • Comfortable working in cold environments (walk-in fridge/freezer)
  • Basic math and computer skills (Microsoft, POS systems)
  • Ability to taste-test products for quality
  • Cash handling and customer service experience a plus
  • Food handler certification (current or obtained within 30 days)
  • High school diploma or equivalent experience
  • Comfortable using smartphones, tablets, and POS technology
  • General knowledge of food service or nutrition terms is a bonus

Ready to Lead with Flavor?

Join the Jamba Ohana and blend your passion, leadership, and future with us.

Apply today and help us keep guests smiling—one smoothie at a time!

Apply