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Rental Operations Manager Jobs in Minnesota (NOW HIRING)

Pleasureland, Inc.

Rental Coordinator

Saint Cloud, MN · On-site

$20 - $26/hr

Manage rental agreements, payments, deposits, schedules, customer records, and follow-up using TSD ... Keep the rental operation organized, communicate priorities clearly, and pitch in wherever needed ...

Pleasureland Inc

Rental Coordinator

Saint Cloud, MN · On-site

$20 - $26/hr

Manage rental agreements, payments, deposits, schedules, customer records, and follow-up using TSD ... Keep the rental operation organized, communicate priorities clearly, and pitch in wherever needed ...

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Rental Operations Manager information

What does a rental operations manager do?

A Rental Operations Manager oversees the daily operations of rental businesses, such as car, equipment, or property rentals. They are responsible for managing staff, ensuring customer satisfaction, optimizing fleet or inventory usage, and meeting financial goals. Their duties may also include developing policies, handling customer issues, coordinating maintenance schedules, and ensuring compliance with industry regulations. Effective Rental Operations Managers use strong organizational and leadership skills to keep operations running smoothly and efficiently.

What are some common challenges faced by a rental operations manager, and how can they be effectively addressed?

Rental Operations Managers often encounter challenges such as fluctuating demand, maintenance scheduling, and ensuring high customer satisfaction. Managing inventory to meet peak periods while minimizing downtime requires strong organizational skills and data-driven forecasting. Additionally, coordinating with maintenance teams and front-line staff is essential to keep operations running smoothly. Building strong relationships with vendors and implementing efficient processes can help address these challenges and lead to a more successful rental operation.

What are the key skills and qualifications needed to thrive as a rental operations manager, and why are they important?

To thrive as a Rental Operations Manager, you need strong leadership, organizational, and business management skills, often supported by experience in property management or hospitality and a relevant degree. Familiarity with property management software, booking platforms, and financial reporting systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for managing teams and client relationships. These competencies ensure efficient operations, high customer satisfaction, and profitability in a competitive rental market.

What is the difference between Rental Operations Manager vs Rental Coordinator?

AspectRental Operations ManagerRental Coordinator
CredentialsExperience in operations, industry-specific certifications often preferredCustomer service skills, basic industry knowledge
Work EnvironmentOversees multiple rental locations, manages teamsAssists customers, handles rental transactions
Employer & Industry UsageUsed in equipment, vehicle, and property rental companiesCommon in customer-facing rental roles
Search & Comparison IntentLooking for managerial roles overseeing rental processesSeeking entry-level or support roles in rentals

The Rental Operations Manager typically oversees rental processes, manages teams, and ensures operational efficiency, requiring industry experience and certifications. In contrast, the Rental Coordinator focuses on customer interactions, rental transactions, and support tasks. Both roles are essential in rental companies but differ in responsibilities and seniority.

What are popular job titles related to Rental Operations Manager jobs in Minnesota?

For Rental Operations Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Rental Operations Manager jobs in Minnesota look for?

The top searched job categories for Rental Operations Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Rental Operations Manager jobs?

Cities in Minnesota with the most Rental Operations Manager job openings:

Rental Operations Manager jobs near you

Assistant Manager Rental Operations

Hastings, MN

Afton Alps
1 - 10 employees
Learn more about Afton Alpsexternal

$25 - $32.14/hr

Full-time

Retirement

Re-posted 2 days ago

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary: 

Responsible for providing high-end customer service and supporting overall store operations. The Assistant Manager directly oversees all aspects of day-to-day operations and the routine work of Rental Associates. This role upholds business standards, exercises elevated decision-making authority, and serves as a knowledgeable representative of our brand while driving a positive culture within the rental shop. The Assistant Manager also fulfills day-to-day operational responsibilities as needed to support the organization.

Job Specifications: 

  • Starting Wage: $25.00 - $32.14 /hr
  • Employment Type: Winter Seasonal 2026/2027 
  • Shift Type: Full Time hours available
  • Minimum Age: At least 18 years of age 
  • Housing Availability: No  

Job Responsibilities: 

  • Oversee daily operations of the Rental Shop to ensure smooth, efficient, and guest‑focused service.
  • Support the Manager in opening/closing procedures, staffing assignments, and workflow management.
  • Ensure equipment inventory (skis, snowboards, boots, helmets, etc.) is organized, maintained, and rotated properly.
  • Monitor rental flow to reduce wait times and improve guest experience.
  • Supervise Rental Attendants, Leads, and support staff during assigned shifts.
  • Provide hands‑on coaching, real-time feedback, and support adherence to Vail Resorts’ policies and service standards.
  • Protect company assets through effective loss prevention techniques and by managing inventory for rental products.
  • Manage operational budgets and payroll while aligning staffing and spending with operational needs.
  • Assist with training new employees on equipment handling, sizing, safety protocols, and guest service.
  • Promote a positive, inclusive, safety‑first work environment.
  • Ensure all staff follow equipment safety guidelines, fitting procedures, and operational SOPs.
  • Monitor workspace for hazards; take immediate corrective action when needed.
  • Ensure compliance with rental waivers, age/weight guidelines, and equipment safety checks.
  • Other duties as assigned

Job Requirements: 

  • High School Diploma or GED Equivalent; Business area training or education preferred
  • 1–2 years of experience in rental operations, outdoor recreation, retail, or hospitality.
  • Previous supervisory or team‑lead experience strongly preferred.
  • Experience working in a fast‑paced, customer‑facing environment.
  • Ability to work a flexible schedule including nights, holidays, and weekends
  • Ability to lift 30–50 lbs regularly (moving equipment).

The expected pay range is $25.00 - $32.14 /hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516246
Reference Date: 07/29/2026 
Job Code Function: Rental Ops  

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