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Customer Operations Manager Jobs in Minnesota (NOW HIRING)

RXO

Customer Operations Representative

Minneapolis, MN · On-site

$21.64/hr

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branches key accounts * Enter loads and confirm notes about the ...

Marmon

Customer Operations Lead

Brooklyn Park, MN

Key Responsibilities 1. Customer Ownership & Relationship Management * Serve as the primary operational owner for assigned customer accounts * Act as the main point of contact for Commercial ...

RXO

Customer Operations Representative

Minneapolis, MN · On-site

$21.64/hr

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branches key accounts * Enter loads and confirm notes about the ...

Marmon

Customer Operations Lead

Brooklyn Park, MN · On-site

Key Responsibilities 1. Customer Ownership & Relationship Management * Serve as the primary operational owner for assigned customer accounts * Act as the main point of contact for Commercial ...

Wylander

Operations Manager

Grand Rapids, MN · On-site

$75K - $85K/yr

Operations Manager Compensation and Benefits: * $75K-$85K, annually * Company vehicle * Full ... Monitor job progress, quality control, and customer satisfaction from start to completion * Review ...

Wylander

Operations Manager

Grand Rapids, MN · On-site

$75K - $85K/yr

Operations Manager Compensation and Benefits: * $75K-$85K, annually * Company vehicle * Full ... Monitor job progress, quality control, and customer satisfaction from start to completion * Review ...

Wylander

Operations Manager

Grand Rapids, MN · On-site

$80K/yr

Operations Manager Compensation and Benefits: * $75K-$85K, annually * Company vehicle * Full ... Monitor job progress, quality control, and customer satisfaction from start to completion * Review ...

EoS Fitness

Operations Manager

Houston, MN

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Actalent

Operations Manager

Minneapolis, MN

Maintain strong customer relations by ensuring reliable operations, consistent quality, and on-time delivery. Essential Skills * Minimum of 5 years of experience in operations management, preferably ...

CVS Health

Operations Manager

Saint Cloud, MN · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Burnsville, MN · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Detroit Lakes, MN

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

New

Securian Financial

Customer Operations Sr Rep

Saint Paul, MN · On-site

$18.80 - $32.69/hr

Customer Operations Senior Representative As a Customer Operations Senior Representative, you will ... In this fast-paced, high-volume production environment, you will manage multiple priorities while ...

New

Waste Management

Operations Manager

Winsted, MN · On-site

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Rochester, MN · On-site

$74K - $80K/yr

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Minnesota

Customer Operations Manager information

See Minnesota salary details

$43.6K

$121.1K

$132.7K

How much do customer operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer operations manager in Minnesota is $121,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,200.00 and $131,200.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are the most commonly searched types of Customer Operations jobs in Minnesota? The most popular types of Customer Operations jobs in Minnesota are:
What are popular job titles related to Customer Operations Manager jobs in Minnesota? For Customer Operations Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Minnesota look for? The top searched job categories for Customer Operations Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Operations Manager jobs? Cities in Minnesota with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Minnesota as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $121,131 per year, or $58.2 per hour.

Customer Operations Representative

RXO

Minneapolis, MN • On-site

$21.64/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

RXO rating

6.6

Company rating: 6.6 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

269th of 359 rated logistics

Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $21.64 per hour. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

As the Customer Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.

What your day-to-day will look like:

  • Support Sales with managing the branches key accounts
  • Enter loads and confirm notes about the status of shipments
  • Schedule pickup and delivery appointments with warehouses and customers
  • Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
  • Handle any issues that arise on shipments and share information and updates with the customer
  • Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
  • Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
  • Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
  • Monitor report cards

At a minimum, you'll need:

  • Excellent verbal and written communication skills
  • Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
  • The ability to work in a fast-paced environment

It'd be great if you also have:

  • 1 year of sales or customer service experience
  • 1 year of related experience and/or training, and a general understanding of the transportation industry
  • Solid attention to detail and follow-up skills with experience identifying and resolving problems

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Competitive pay

  • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave

  • 401(k) retirement plan with up to 5% company match

  • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity

  • Employee Assistance Program (EAP)

  • Tuition reimbursement, adoption assistance

  • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account

  • Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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