Job Summary:
F3 Technologies, Inc. is a national field service technology company specializing in payment technology installations and support. They are seeking a Field Implementation Technician to install, configure, and support point-of-sale systems for restaurant partners, providing comprehensive training to ensure success.
Responsibilities:
• Install, configure, and maintain POS hardware and software at partner locations
• Troubleshoot and resolve hardware, software, and network issues independently
• Provide hands-on training to restaurant staff on POS functionality and best practices
• Deliver remote and on-site technical support to ensure minimal downtime
• Document all service work, including job details, equipment used, and resolution steps
• Coordinate with internal teams and vendor partners to ensure successful project delivery
• Maintain a professional, customer-first approach at every interaction
Qualifications:
Required:
• No prior technical or POS experience needed. We train you!
• Strong communication and customer service abilities
• Ability to work independently with minimal supervision
• Comfort with frequent travel, including extended time on the road
• Valid driver's license, reliable transportation, and current auto insurance
• Must be 21 years of age or older
• Open availability for appointments or travel
Preferred:
• Experience with POS systems, IT, field service, or a related technical field
• Restaurant industry experience
• Strong troubleshooting skills across hardware, software, and networking
• Ability to read and interpret technical manuals and schematics
Company:
. The F3 Mission F3 Technologies, Inc. delivers the highest quality in Information Technology (IT) management, services and infrastructure. Founded in 2020, the company is headquartered in Chicago, USA, with a team of 51-200 employees. The company is currently Growth Stage.