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Pos Implementation Manager Jobs in Utah (NOW HIRING)

Bonrue HQ

Area Manager

Draper, UT

Conduct monthly operational evaluations and implement improvements * Partner with People Ops to ... Proficiency in Microsoft Office and a working knowledge of restaurant tech (POS, scheduling ...

Sports Clips

Licensed Salon Manager

Logan, UT · On-site

$71K - $78K/yr

Manage daily salon operations-scheduling, inventory, and POS-to deliver a consistent, legendary ... Note: The IRS still needs to provide implementation guidance. Tip income must still be reported.

C-A-L Stores Companies Inc

Supervisor

West Jordan, UT

... implement daily worklists and goals for store associates. * Assume duties of the Store Manager and ... Intermediate knowledge of operating a POS system. * Proven written and verbal communication skills.

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Pos Implementation Manager information

What are some common challenges faced by a POS Implementation Manager during the rollout of new systems?

A POS Implementation Manager often encounters challenges such as coordinating between multiple stakeholders, managing tight project timelines, and ensuring seamless integration with existing retail systems. Balancing the technical requirements with user training and change management is crucial, as frontline staff need to quickly adapt to the new system. Additionally, unexpected technical issues may arise during deployment, requiring strong problem-solving skills and effective communication with vendors, IT teams, and store managers.

What is a POS Implementation Manager?

A POS Implementation Manager is responsible for overseeing the deployment and integration of Point of Sale (POS) systems at businesses such as retail stores or restaurants. They coordinate with clients, vendors, and technical teams to ensure the system meets business requirements, is installed correctly, and staff are properly trained. Their role includes managing project timelines, troubleshooting issues, and ensuring a smooth transition to the new POS system. Strong communication, organizational, and technical skills are essential for this position.

What are the key skills and qualifications needed to thrive as a POS Implementation Manager, and why are they important?

To thrive as a POS Implementation Manager, you need expertise in project management, knowledge of point-of-sale systems, and a background in IT or business, often supported by a relevant degree or certifications like PMP. Familiarity with POS software (such as NCR, Square, or Oracle Micros), integration tools, and ticketing systems is typically required. Strong communication, problem-solving, and leadership skills help manage stakeholders, coordinate teams, and resolve issues efficiently. These skills ensure smooth POS deployments, minimize disruptions, and deliver successful client outcomes.

What is the difference between Pos Implementation Manager vs POS Support Specialist?

AspectPos Implementation ManagerPOS Support Specialist
CredentialsTypically requires project management experience, certifications like PMP, and industry-specific POS knowledgeUsually needs technical support certifications, POS system training, and customer service skills
Work EnvironmentManages implementation projects, collaborates with sales and technical teams, often in office or client sitesProvides technical support, troubleshooting, and customer assistance, mainly in call centers or on-site
Employer & Industry UsageUsed by retail, hospitality, and restaurant industries during POS system rolloutsCommon in retail and hospitality for ongoing support and issue resolution

The Pos Implementation Manager focuses on planning and executing POS system deployments, ensuring smooth integration. In contrast, the POS Support Specialist handles day-to-day technical support and troubleshooting. Both roles are essential in the POS ecosystem but differ in scope and responsibilities.

What are the most commonly searched types of Pos Implementation jobs in Utah? The most popular types of Pos Implementation jobs in Utah are:
What are popular job titles related to Pos Implementation Manager jobs in Utah? For Pos Implementation Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Pos Implementation Manager jobs in Utah look for? The top searched job categories for Pos Implementation Manager jobs in Utah are:
What cities in Utah are hiring for Pos Implementation Manager jobs? Cities in Utah with the most Pos Implementation Manager job openings:
Pos Implementation Manager jobs near you
Director of Point of Sale Solutions

Director of Point of Sale Solutions

Costa Vida

Pleasant Grove, UT • On-site

Full-time

Posted 2 days ago

Costa Vida rating

5.4

Company rating: 5.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

41st of 103 rated fast food restaurants

Job description

Reports to: Chief Information Officer
The Director of Point-of-Sale Solutions is a key leadership role responsible for overseeing and optimizing point of sale systems and workflows across both Costa Vida and FatCats brands. This involves managing and supporting the technology infrastructure that powers on premises and online sales, including point-of-sale (POS) systems and third-party ordering and delivery integrations. This role works very closely with infrastructure, support, and marketing to ensure consistent customer purchasing experience across our brands. The Director will lead a team focused on delivering seamless, frictionless ordering and service, ultimately enhancing the customer experience and driving loyalty.
Requirements
Key Responsibilities:
  • Develop and execute the technology strategy for various point of sale (POS) solutions across both Costa Vida and FatCats, ensuring alignment with overall business objectives.
  • Lead and manage a team responsible for the ongoing operation, maintenance, and support of POS and third-party ordering systems.
  • Coordinate the development and implementation of new features and functionality for customer-facing technologies, ensuring a consistent and positive customer experience throughout the ordering and delivery process.
  • Collaborate with marketing and brand teams to ensure alignment between technology solutions and brand messaging and strategy.
  • Monitor key performance indicators (KPIs) related to the various point of sale systems, identifying areas for improvement and implementing corrective actions.
  • Manage and optimize the budget for POS technologies and support.
  • Ensure compliance with all relevant regulations and security standards related to customer data and transactions.
  • Foster a culture of innovation and continuous improvement within the POS team.
  • Provide regular reporting and updates on the performance of POS and third party technologies and initiatives.

Requirements:
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent experience
  • 7+ years of experience in technology management, with a focus on customer-facing applications and systems.
  • Proven experience leading and managing high-performing teams.
  • Strong understanding of POS systems, mobile application development, and web technologies.
  • Experience with data analytics and performance monitoring tools.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to work effectively with cross-functional teams.
  • Strong problem-solving and analytical skills.

Nice to Have:
  • Master's degree in a related field.
  • Experience in the restaurant or entertainment industry.
  • Experience with Agile development methodologies.
  • Relevant industry certifications.

Physical and Driving Responsibilities
  • Physical Requirements:
  • Ability to lift and carry equipment up to 50 lbs (e.g., servers, monitors, networking gear).
  • Must be able to bend, crawl, climb ladders, and perform tasks in confined or elevated spaces (e.g., server rooms or network closets).
  • Capable of prolonged periods of sitting or standing while working at a computer or in IT environments.
  • Manual dexterity to operate tools and equipment, including screwdrivers, cable testers, and hand-held devices.
  • Driving Requirements:
  • Must possess a valid driver's license and maintain a clean driving record.
  • Occasional travel may be required between corporate office, store locations, and data center sites (local and regional).
  • Responsible for transporting IT equipment safely and securely when needed.
  • May be required to respond to off-site technical issues during non-business hours, including evenings and weekends.

INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included are the minimal standards required to perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

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