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Implementation Manager Jobs in Utah (NOW HIRING)

Broccoli AI

Implementation Manager

Lehi, UT · On-site

$75K - $100K/yr

About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, ...

Curve Dental

Implementation Coordinator

Provo, UT · On-site

Our software allows dentists to manage their full business including patient scheduling, billing ... The Implementation Coordinator primarily acts as the project manager and main point of contact for ...

Hussle Technology

Onboarding Project Manager

Lehi, UT · On-site

Hussle is hiring an Onboarding Manager to own the successful launch and implementation of new and expansion customers onto the platform. This role is responsible for turning signed contracts into ...

DecisionWise

Implementation Project Manager

Lindon, UT · On-site

Description As an Implementation Project Manager, you will have the opportunity to hone your interpersonal, project management, assessment administration, and data analysis skills. The job also comes ...

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AboutTime

Implementation Specialist

Payson, UT · On-site

Escalate critical issues to management for swift resolution. * Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond ...

AboutTime

Implementation Specialist

Payson, UT · On-site

Escalate critical issues to management for swift resolution. * Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond ...

AboutTime

Implementation Specialist

Payson, UT · On-site

Escalate critical issues to management for swift resolution. * Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond ...

Fishbowl Inventory

Implementation Specialist

Orem, UT · On-site

Manage the customers' expectations while providing support and knowledge to ensure best in class ... Implementation Specialists at Fishbowl are highly collaborative, carry diverse skill sets, love ...

Fieldguide

Implementation Analyst

Salt Lake City, UT · On-site

$84K - $89K/yr

Reporting to our Senior Manager of Implementation, you will play a hands-on role in onboarding customers onto Fieldguide - configuring their environments, migrating their data, and ensuring every ...

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Implementation Manager information

See Utah salary details

$35.5K

$94.2K

$152.9K

How much do implementation manager jobs pay per year?

As of May 28, 2026, the average yearly pay for implementation manager in Utah is $94,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $110,200.00 per year, depending on experience, location, and employer.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

More about Implementation Manager jobs
What are the most commonly searched types of Implementation jobs in Utah? The most popular types of Implementation jobs in Utah are:
What are popular job titles related to Implementation Manager jobs in Utah? For Implementation Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Utah look for? The top searched job categories for Implementation Manager jobs in Utah are:
What cities in Utah are hiring for Implementation Manager jobs? Cities in Utah with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Utah as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $94,240 per year, or $45.3 per hour.

Implementation Manager

Broccoli AI

Lehi, UT • On-site

$75K - $100K/yr

Full-time

Posted 6 days ago

Job description

About Broccoli
Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.
About the Role
As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, plumbing, and electrical businesses, making sure every contractor goes live smoothly, sees results fast, and gets real value from day one.
This is a hands-on, high-impact role where you'll work closely with customers, product, and engineering to bring AI into the workflows of some of the fastest-growing service businesses in the country.
Your Core Responsibilities
  • Lead onboarding for new customers, setting up their AI agents to handle calls, book jobs, and integrate with CRMs like ServiceTitan.
  • Customize prompt flows and voice logic to match each business's tone, processes, and goals.
  • Train owners and office managers on best practices, troubleshooting, and ongoing optimization.
  • Monitor early adoption closely, identify risks, and ensure accounts hit key milestones in the first 30-60 days.
  • Collaborate with product and engineering to share customer feedback and improve AI behavior and workflows.
You Might Be a Fit If You
  • Have 3+ years in onboarding, customer success, or technical implementation-ideally at a fast-paced SaaS, automation, or AI company.
  • Are a strong communicator who can make AI and technical concepts simple for non-technical users.
  • Are organized and process-driven, able to manage multiple accounts in parallel and refine onboarding playbooks.
  • Thrive in ambiguity and speed-you move fast, solve problems proactively, and help define how we scale.

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