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Client Implementation Project Manager Jobs in Utah

The Implementation Project Manager independently leads multiple client onboarding engagements, balancing priorities across complex projects. This role adapts onboarding processes to client needs ...

Implementation Specialist - iWorQ Location: Logan, UT (On-Site) Pay: $45,000-$55,000 per year ... This role combines customer training, project management, data migration support, and client ...

Implementation Specialist - iWorQ Location: Logan, UT (On-Site) Pay: $45,000-$55,000 per year ... This role combines customer training, project management, data migration support, and client ...

Run verification sessions to confirm client understanding of platform functionality and validate configuration accuracy before go-live. Project Operations * Manage concurrent implementation projects ...

Run verification sessions to confirm client understanding of platform functionality and validate configuration accuracy before go-live. Project Operations * Manage concurrent implementation projects ...

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Run verification sessions to confirm client understanding of platform functionality and validate configuration accuracy before go-live. Project Operations * Manage concurrent implementation projects ...

... develop and implement standardized solutions at any of their facilities regardless of physical ... Manage Client Communication - Ensure effective communication between the client, the project team ...

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Managing day-to-day client communication and maintaining strong client relationships * Identifying ... Implementing company methodologies, operational standards, and delivery best practices * Supporting ...

Talon Hiring Solutions has a client in Cincinnati, OH and Salt Lake City, UT that is looking for a ... Coordinate and supervise project implementation, control project costs, monitor progress and ...

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Partner with various internal teams, including Research & Development and Client Implementations ... project needs. Contribute to continuous improvement of work management processes to ensure the most ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
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Implementation Project Manager

Implementation Project Manager

Orion

Lehi, UT • Hybrid

$72K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago


Job description

About this Opportunity:

The Implementation Project Manager independently leads multiple client onboarding engagements, balancing priorities across complex projects. This role adapts onboarding processes to client needs, coordinates crossfunctional teams, and drives strategic execution while maintaining strong stakeholder relationships and ownership of outcomes. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.

In this role, you'll get to:
  • Independently lead multiple onboarding projects simultaneously

  • Customize onboarding approaches for moderately complex client engagements

  • Coordinate crossfunctional internal teams to ensure timely delivery

  • Anticipate client needs, manage expectations, and mitigate risks

  • Apply onboarding tools and data to track progress and identify trends

  • Collaborate with senior team members to review client feedback and outcomes

  • Contribute recommendations to improve onboarding processes and experiences

We're looking for talent who:

  • Has strategic project execution experience

  • Has advanced stakeholder and client engagement experience

  • Has crossfunctional coordination experience

  • Uses risk management and issue anticipation skills

  • Process adaptation and continuous improvement skills

  • Has ownership, agility, and accountability skills

  • Mentors and guides less experienced team members

  • Has a minimum of a bachelor's degree preferably

  • Has a minimum of 3+ years of Project Management experience

  • Has a minimum of 2+ years leading clientfacing projects

  • Has a minimum of 2+ years working with Orion or affiliate platforms (preferred)

  • Preferably has PMP

  • Has GuideCX or Smartsheet (based on department assignment) experience for onboarding management, task tracking, and client coordination

  • Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization

#LI-AP1

#LI-Onsite

#LI-Hybrid

Recommended Skills:

Business Analysis, Data Migrations, Onboarding, Process Improvements, Process Optimization, Project Management, Relationship Management, Risk Management, Software Development, Software Development Life Cycle (SDLC), Strategic Planning, System Integration, Taking Initiative, Team Leadership, Training Delivery, Vendor Management

Salary Range:

$72,860.00 - $110,014.00

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parentalleave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.