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Client Implementation Project Manager Jobs in Utah

Waystar

Terminal Deployment Consultant

Lehi, UT · On-site

Utilize Salesforce (SFDC) and other internal systems to document project activities, track implementation progress, manage client communications, and maintain accurate records. * Support ...

NEWMARK

Project Manager

Salt Lake City, UT · On-site

Responsible for the day-to-day contact with and for the client and is responsible for meeting ... Implement Newmark standards throughout all projects. * Provide accurate project documentation and ...

NEWMARK

Project Manager

Salt Lake City, UT · On-site

Responsible for the day-to-day contact with and for the client and is responsible for meeting ... Implement Newmark standards throughout all projects. * Provide accurate project documentation and ...

Patientco

Terminal Deployment Consultant

Lehi, UT · On-site

Utilize Salesforce (SFDC) and other internal systems to document project activities, track implementation progress, manage client communications, and maintain accurate records. * Support ...

Innovation Consulting

Project Manager

Salt Lake City, UT · Remote

$100K - $165K/yr

... the client's Owner's Representative organization. This is a remote-first role with regular site ... and implement risk mitigation strategies in coordination with program leadership Program and ...

Sidewinders, LLC

Project Manager

Bluffdale, UT

... implementation, effectively update and maintain accurate tracking files, control man hour cost and ... client sites and trade shows within North America; potential for international client travel.

New

E2 Optics

Project Manager

Salt Lake City, UT · On-site

Provide initial client interface to assess scope of work, schedule and resources necessary to ... Project Implementation * Manage project scheduling requirements to control costs and meet contract ...

TERRACON

Project Manager

Midvale, UT

Manage all aspects of a facilities, materials, environmental, or geotechnical engineering project ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...

E2 Optics

Project Manager

Salt Lake City, UT

Provide initial client interface to assess scope of work, schedule and resources necessary to ... Project Implementation * Manage project scheduling requirements to control costs and meet contract ...

TERRACON

Project Manager

Midvale, UT · On-site

Manage all aspects of a small to medium sized project. * Works with ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...

E2 Optics

Project Manager

Salt Lake City, UT

Provide initial client interface to assess scope of work, schedule and resources necessary to ... Project Implementation * Manage project scheduling requirements to control costs and meet contract ...

HavenHub

Project Manager

Salt Lake City, UT · On-site

... and exceed client expectations. Key Responsibilities: * Plan and manage the full lifecycle of ... Identify and implement process improvements to enhance efficiency and quality. Qualifications: * 3+ ...

HavenHub

Project Manager

Salt Lake City, UT

... and exceed client expectations. Key Responsibilities: * Plan and manage the full lifecycle of ... Identify and implement process improvements to enhance efficiency and quality. Qualifications: * 3+ ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

The ideal candidate is both a strong project manager and a trusted advisor , capable of guiding clients through a structured implementation process while building lasting relationships. Client ...

Trucordia

Implementation Specialist

Midvale, UT

The ideal candidate is both a strong project manager and a trusted advisor , capable of guiding clients through a structured implementation process while building lasting relationships. Client ...

SME Industries Inc

Project Manager

West Jordan, UT

... client expectations., with a focus on monitoring progress and identifying and addressing risks ... Plan, implement, and control all phases of assigned projects-including procurement, detailing ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

The ideal candidate is both a strong project manager and a trusted advisor , capable of guiding clients through a structured implementation process while building lasting relationships. Client ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Utah? For Client Implementation Project Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Utah look for? The top searched job categories for Client Implementation Project Manager jobs in Utah are:
What cities in Utah are hiring for Client Implementation Project Manager jobs? Cities in Utah with the most Client Implementation Project Manager job openings:
Client Implementation Project Manager jobs near you
Infographic showing various Client Implementation Project Manager job openings in Utah as of June 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Terminal Deployment Consultant

Terminal Deployment Consultant

Waystar

Lehi, UT • On-site

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Job description

ABOUT THIS POSITION
The Solution Adoption Consultant - Payments & Terminal Solutions is responsible for driving the successful implementation, deployment, and adoption of Waystar's payment technology solutions for healthcare clients. This role specializes in payment terminal deployments, EMV (chip card) payment technology, merchant onboarding, and payment workflow enablement across client environments.
The consultant serves as a strategic partner to clients and internal stakeholders throughout the implementation lifecycle, ensuring a seamless client experience from onboarding through go-live and stabilization. This role collaborates cross-functionally with Sales, Product, Engineering, Customer Success, Payment Operations, and external payment and terminal vendors to support successful client outcomes.
The ideal candidate combines strong implementation and project management skills with technical aptitude, healthcare integration knowledge, merchant processing experience, Salesforce (SFDC) experience, and a client-focused mindset. Experience supporting healthcare payment workflows and Epic-integrated environments is highly preferred.
WHAT YOU'LL DO
Client Implementation & Solution Adoption
  • Lead and support client implementations involving payment terminals, payment hardware, and healthcare payment solutions.
  • Serve as a trusted advisor to clients throughout onboarding, implementation, deployment, and go-live activities.
  • Develop a detailed understanding of client workflows, operational processes, and payment environments to support long-term solution adoption and success.
  • Manage multiple concurrent projects across varying phases of the implementation lifecycle.
  • Communicate project status, risks, timelines, dependencies, and mitigation plans to clients and internal stakeholders.
  • Utilize Salesforce (SFDC) and other internal systems to document project activities, track implementation progress, manage client communications, and maintain accurate records.
  • Support implementation best practices and continuous process improvement initiatives to enhance both operational efficiency and client experience.
Payment & Merchant Operations
  • Coordinate merchant onboarding activities, including merchant account setup, payment processing readiness, and terminal assignment.
  • Partner closely with Payment Operations teams to support payment workflow configuration, transaction validation, and deployment execution.
  • Collaborate with internal and external payment processing partners to ensure successful onboarding, connectivity, and issue resolution.
  • Support payment gateway, processor, and transaction flow troubleshooting activities as needed.
Terminal Deployment & Readiness
  • Coordinate terminal ordering, provisioning, configuration, assignment, and deployment activities for client locations.
  • Manage P2PE (Point-to-Point Encryption) asset tracking and operational accountability for deployed devices.
  • Ensure terminals are properly configured within merchant and Waystar environments to support accurate payment processing workflows.
  • Partner with terminal vendors and internal technical teams to support deployment readiness and issue resolution.
  • Support quality assurance testing, deployment validation, and go-live readiness activities.
Technical & Integration Support
  • Demonstrate working knowledge of healthcare integrations, payment workflows, and client connectivity requirements.
  • Support integration-related activities and collaborate with technical teams to ensure successful deployment outcomes.
  • Leverage Epic knowledge and understanding of healthcare revenue cycle workflows to support implementation planning and client adoption.
  • Demonstrate familiarity with networking concepts, firewalls, and payment terminal connectivity requirements.
  • Support monitoring, troubleshooting, and escalation management for payment terminal and transaction processing issues.
Go-Live & Escalation Support
  • Participate in scheduled go-live support activities, including occasional after-hours or weekend coverage based on client deployment schedules.
  • Drive end-to-end resolution of escalated implementation, deployment, and payment processing issues.
  • Support command center activities during high-visibility client go-lives and deployment events.
  • Document and communicate issue resolution progress across internal and client stakeholders.
Cross-Functional Collaboration
  • Collaborate closely with Product, Engineering, Operations, Customer Success, Payment Operations, and external vendors to improve processes and client outcomes.
  • Identify opportunities for operational improvements, automation, and enhanced client experience.
  • Contribute to internal documentation, deployment standards, and implementation best practices.
Qualifications
Required Qualifications
  • Bachelor's degree or equivalent professional experience.
  • 5+ years of project management, implementation, or consulting experience in a client-facing technology environment.
  • 2+ years of direct client-facing implementation or solution consulting experience.
  • Experience supporting payment terminals, payment hardware, merchant processing, or payment technologies.
  • Experience with merchant onboarding processes and payment operations workflows.
  • Experience using Salesforce (SFDC) or similar CRM/project tracking platforms.
  • Strong understanding of payment processing lifecycle, merchant account setup, and transaction flow management.
  • Experience working with healthcare technology implementations and integrations.
  • Strong organizational, communication, and stakeholder management skills.
  • Ability to manage competing priorities in a fast-paced environment.
  • Strong analytical, troubleshooting, and problem-solving capabilities.
  • Technical aptitude with the ability to quickly learn new systems and technologies.

WHAT YOU'LL NEED
Preferred Qualifications
  • Experience with EMV payment processing, payment gateways, merchant services, or point-of-sale technologies.
  • Knowledge of Epic workflows, healthcare revenue cycle operations, or healthcare payment integrations preferred.
  • Familiarity with networking concepts, firewalls, and terminal connectivity.
  • Experience in healthcare payments or payment processing environments strongly preferred.
  • PMP certification or formal project management training preferred.
  • Experience supporting go-live command center activities or implementation escalations.
  • Point-of-sale or server support experience is a plus.

ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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