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Client Implementation Project Manager Jobs in Utah

... implementations, structured cabling, and construction-adjacent work. This role exists to ensure ... Own the execution phase of assigned projects from kickoff through completion and client sign-off ...

The Project Manager is a member of our client services team and works closely with clients and ... This role plans and drives project implementation; identifies and manages project scope, goals and ...

The Project Manager is a member of our client services team and works closely with clients and ... This role plans and drives project implementation; identifies and manages project scope, goals and ...

Minimum 3-5 years of prior experience in a client-facing Project Management role, leading teams through complex technical implementations while owning a large services budget (upwards of $500k)

Identify project risks and implement mitigation strategies to maintain schedule and budget ... Client & Stakeholder Communication * Serve as a primary point of contact for project-related ...

Minimum 3-5 years of prior experience in a client-facing Project Management role, leading teams through complex technical implementations while owning a large services budget (upwards of $500k)

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Project Manager

Salt Lake City, UT · Remote

$100K - $165K/yr

... the client's Owner's Representative organization. This is a remote-first role with regular site ... and implement risk mitigation strategies in coordination with program leadership Program and ...

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Lead pull-planning sessions and implement production tracking strategies * Oversee quality ...

Project Manager

Salt Lake City, UT · On-site

$100K - $110K/yr

Monitor project progress and implement corrective actions to maintain schedule and budget ... Maintain strong client relationships while ensuring contractual obligations are met. * Support ...

Manage all aspects of a facilities, materials, environmental, or geotechnical engineering project ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...

Manage all aspects of a small to medium sized project. * Works with ... client or NAM to define project scope, schedule and budget. * Design, communicate, and implement a ...

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Client Implementation Project Manager information

What are the key skills and qualifications needed to thrive as a Client Implementation Project Manager, and why are they important?

To thrive as a Client Implementation Project Manager, you need strong project management skills, a solid understanding of implementation processes, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management software (like Jira, Asana, or MS Project), CRM systems, and certifications such as PMP or PRINCE2 are highly valuable. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These skills ensure smooth client onboarding, timely delivery, and high client satisfaction throughout complex implementation projects.

What is a Client Implementation Project Manager?

A Client Implementation Project Manager is responsible for overseeing the onboarding and integration process for new clients within a company. They coordinate cross-functional teams, manage timelines, and ensure that client requirements are met efficiently and effectively. Their main goal is to deliver a seamless transition for the client, from initial engagement through to the full deployment of products or services. This role requires strong project management, communication, and problem-solving skills, as well as the ability to handle multiple projects simultaneously.

What is the difference between Client Implementation Project Manager vs Customer Success Manager?

AspectClient Implementation Project ManagerCustomer Success Manager
Primary FocusImplementing products/services for clients, ensuring project deliveryMaintaining client relationships, ensuring ongoing satisfaction
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship management, account growth, support
Required SkillsProject management, technical knowledge, communicationCustomer service, communication, problem-solving

The Client Implementation Project Manager primarily focuses on executing and delivering projects to clients, ensuring timely and successful implementation. In contrast, the Customer Success Manager concentrates on building long-term relationships, ensuring client satisfaction, and fostering account growth. While both roles require strong communication skills, the implementation manager is more project-oriented, whereas the success manager emphasizes ongoing client engagement.

What are some common challenges faced by Client Implementation Project Managers during the onboarding process?

Client Implementation Project Managers often encounter challenges such as managing complex client expectations, aligning internal resources, and meeting tight deadlines. Coordinating cross-functional teams—including sales, IT, and customer support—requires clear communication and proactive problem-solving. Navigating differences in client workflows or technical requirements can also be demanding, but successful project managers rely on solid planning and adaptability to ensure smooth implementation and client satisfaction.
What are popular job titles related to Client Implementation Project Manager jobs in Utah? For Client Implementation Project Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Implementation Project Manager jobs in Utah look for? The top searched job categories for Client Implementation Project Manager jobs in Utah are:
What cities in Utah are hiring for Client Implementation Project Manager jobs? Cities in Utah with the most Client Implementation Project Manager job openings:
Project Manager

Project Manager

ETS Corp

Layton, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Salary: $60-80K

Position Overview

The Project Manager at Eminent Technical Solutions (ETS) is responsible for the coordination, execution, and follow-through of technical projects across a diverse portfolio that includes IT infrastructure deployments, network implementations, structured cabling, and construction-adjacent work. This role exists to ensure that projects move from scoping to completion with clarity, accountability, and minimal friction for both clients and internal teams.

This is a coordination and leadership role, not a purely technical one. The Project Manager works closely with engineers, technicians, estimators, and clients to keep projects on track, surfaces issues before they become delays, and makes sure that everyone involved knows what is happening and what comes next. You do not need to be the most technically skilled person in the room, but you do need enough technical fluency to run a project meeting, read a scope of work, and know when to escalate to someone with deeper expertise.

ETS projects range in size and complexity. On any given week, this person may be managing a straightforward hardware deployment alongside a multi-phase project with multiple ETS companies and site dependencies. The ability to context-switch, stay organized across concurrent workstreams, and maintain clear communication with clients and internal teams is essential.

The Project Manager works in close partnership with the Estimator/Purchaser, picking up projects after scoping and procurement are underway and owning the execution phase through to client sign-off. This handoff relationship is central to how ETS delivers work, and the right candidate will invest in making it seamless.


Key Responsibilities

  • Own the execution phase of assigned projects from kickoff through completion and client sign-off, ensuring deliverables are met on time and within scope.
  • Maintain clear project plans, timelines, and status updates for each active project, keeping all stakeholders informed without requiring them to ask.
  • Coordinate internal resources including engineers, technicians, and subcontractors, ensuring the right people are scheduled and prepared for each phase of work.
  • Serve as the primary point of contact for clients during project execution, managing expectations, communicating progress, and resolving issues promptly.
  • Identify risks, dependencies, and potential delays early and bring solutions, not just problems, to the team.
  • Partner closely with the Estimator/Purchaser to ensure smooth handoffs between scoping and execution, and flag scope changes that affect cost or timeline.
  • Track project budgets and flag variances to the appropriate team members in a timely manner.
  • Coordinate site logistics for field work including scheduling, access, equipment delivery, and subcontractor management.
  • Ensure project documentation is complete and accurate, including as-built records, change orders, and client-facing project summaries.
  • Contribute to process improvement by identifying workflow gaps and recommending repeatable systems that make future projects run more smoothly.


Job Requirements

  • Valid driver's license
  • Ability to pass a criminal background and MVR (driving record) screening
  • Ability to pass a pre-employment drug screening
  • Ability to travel to client sites as needed


Desired Skills

  • Project coordination and timeline management across concurrent workstreams
  • Client communication and expectation management during active project execution
  • Subcontractor and vendor coordination
  • Scope management and change order documentation
  • Risk identification and proactive problem resolution
  • Cross-functional collaboration with technical and non-technical teams
  • Process documentation and workflow improvement
  • Budget tracking and variance reporting
  • Technical literacy sufficient to participate in project planning conversations with engineers and technicians


Experience & Certifications

ETS values candidates with diverse backgrounds and hands-on experience. Applicants with some or all of the following experience are encouraged to apply.

  • Preferred Experience: 3 to 6 years of project management or project coordination experience; background in IT, telecommunications, structured cabling, construction, or a related technical field strongly preferred
  • Preferred Education: Bachelor's degree in Project Management, Business, Information Technology, or a related field (or equivalent experience)
  • Project Management Methodology: Familiarity with project management frameworks and tools; experience with software such as Monday.com, Asana, MS Project, or similar platforms
  • Technical Literacy: Enough familiarity with IT infrastructure, networking, or cabling environments to participate meaningfully in project scoping and execution conversations without requiring technical concepts to be explained from scratch
  • Client Management: Demonstrated ability to manage client relationships during active project delivery, including communicating delays, scope changes, and status updates professionally and proactively
  • Field Coordination: Experience coordinating field crews, subcontractors, or installation teams across multiple concurrent sites is a strong asset
  • Certifications: PMP or CAPM certification valued; CompTIA Project+ a plus; industry-specific certifications in IT or telecommunications a bonus
  • Compensation: $60,000 to $80,000 annually, depending on experience


About Eminent Technical Solutions

Eminent Technical Solutions (ETS) is a growing Information Technology Multi-Service Provider known for delivering high-quality solutions and exceptional client service.

Our company has grown primarily through client referrals and long-term relationships, reflecting our commitment to solving complex technology challenges the right way the first time.

Our team includes technicians, engineers, software developers, structured cabling specialists, electricians, and administrative professionals who work together to support the technical infrastructure of our clients.

At ETS, we believe technology should empower organizations rather than slow them down, and our work focuses on making that vision a reality.


What ETS Offers

ETS provides a challenging and rewarding environment where employees solve real-world problems while building meaningful careers.


Benefits

  • Competitive pay
  • Health, dental, vision, disability, and life insurance
  • 401(k) retirement plan
  • PTO starting on day one

Professional Development

  • On-the-job training
  • Certification and educational support
  • Collaborative and positive team environment
  • Opportunities for career growth and advancement

We value a healthy work-life balance, a cornerstone of ETS culture.