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Platform Support Engineer Jobs (NOW HIRING)

iCapital

Platform Support - Analyst

Salt Lake City, UT · On-site

About the Role iCapital is looking to hire an Analyst to join its Platform Support team, with a primary focus on delivering exceptional client service for Structured Investments and Annuities. The ...

Blitzy

Developer Support Engineer

Cambridge, MA · On-site

$152K/yr

Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle. They are seeking a Developer Support Engineer to serve as the ...

LTM

Alation Platform Support

Raritan, NJ · On-site

LTM is a company seeking an Alation Platform Support specialist to manage user roles, collaborate with vendors, and onboard new projects onto the Alation platform. The role involves configuring ...

Kiewit

Platform Support Manager, PAVE

Papillion, NE · On-site

As Platform Support Manager, you own how PAVE and everything running on it gets supported. That ... Your findings drive engineering priorities, and you'll see them shipped • Small team, outsized ...

Qualcomm

Support Engineer

San Diego, CA · On-site

Engineering Services Group, Engineering Services Group > Support Engineering General Summary: We ... Install, configure, and maintain internally built test systems and platforms * Support system ...

Inficare Technologies

Platform Engineer

Phoenix, AZ · On-site

Job Title: Platform Engineer Location: Phoenix, AZ (Hybrid - 3 days onsite) Job Type: Contract ... Support core system administration tasks across the platform infrastructure * Manage distributed ...

Smart Data

2344 Platform Engineer

Cincinnati, OH · On-site

Experience supporting batch‑oriented, compute‑intensive platforms in production * Platform Engineering * Platform Support * Python Nice To Have * Capital Markets Products * Market Risk Knowledge

SSTech LLC

DATABRICKS PLATFORM ENGINEER

Plano, TX · On-site

Tier-1 support org seeking *Databricks Platform Engineer* as primary engineering support for enterprise customers. Troubleshoot, isolate & resolve issues before escalating to Tier-2 / Databricks ...

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Platform Support Engineer information

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How much do platform support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for platform support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is a platform support engineer?

Platform Support Engineers are IT professionals responsible for maintaining, troubleshooting, and optimizing the software platforms that organizations rely on. They act as a bridge between users and developers, providing technical support, resolving system issues, and ensuring platform stability. Their duties often include monitoring system performance, implementing updates, and collaborating with other teams to improve platform functionality. Platform Support Engineers play a critical role in minimizing downtime and ensuring seamless operation of business-critical applications.

What are some typical challenges a platform support engineer faces when troubleshooting complex system issues?

Platform Support Engineers often encounter challenges such as diagnosing issues that span multiple systems or involve integration points between different services. These situations require strong analytical skills and effective communication with other technical teams to quickly isolate root causes. Additionally, Platform Support Engineers must stay current with evolving technologies and tools, as platforms are frequently updated or customized. Collaborating across teams and documenting solutions are key to ensuring long-term stability and knowledge sharing.

What are the key skills and qualifications needed to thrive as a platform support engineer, and why are they important?

To thrive as a Platform Support Engineer, you need a solid background in systems administration, troubleshooting, and knowledge of operating systems, networking, and cloud environments, typically with a relevant degree or equivalent experience. Familiarity with monitoring tools (such as Nagios or Datadog), ticketing systems, scripting languages, and sometimes certifications like AWS Certified SysOps Administrator are commonly required. Strong problem-solving abilities, customer service orientation, and effective communication skills help you excel in supporting users and collaborating with technical teams. These competencies are vital for maintaining platform reliability, resolving incidents promptly, and ensuring a seamless user experience.

What is the difference between Platform Support Engineer vs Network Support Specialist?

AspectPlatform Support EngineerNetwork Support Specialist
CredentialsTypically requires certifications like CompTIA A+, Network+, or vendor-specific certificationsOften requires Cisco CCNA, CompTIA Network+, or similar networking certifications
Work EnvironmentSupports cloud platforms, enterprise applications, and hardware/software infrastructureFocuses on network hardware, routers, switches, and network troubleshooting
Industry UsageCommon in tech companies, cloud providers, and enterprises with complex IT infrastructurePrevalent in telecommunications, data centers, and organizations with extensive network setups

While both roles support IT infrastructure, Platform Support Engineers focus on cloud and application platforms, whereas Network Support Specialists concentrate on network hardware and connectivity issues. Understanding these differences helps organizations assign the right expertise for their technical needs.

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What job categories do people searching Platform Support Engineer jobs look for?

The top searched job categories for Platform Support Engineer jobs are:

Platform Support Engineer jobs near you
Infographic showing various Platform Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Platform Support Lead / Flink Engineer

NAVA Software Solutions

Dallas, TX • On-site

Full-time

Re-posted 29 days ago

Job description

NAVA Software solutions is looking for a Platform Support Lead / Flink Engineer
Details:
Platform Support Lead / Flink Engineer
Location: Dallas TX - Hybrid (Non local candidates will get travel expenses)
Duration: 6-12 months
Overview:
We are seeking a highly skilled Senior Flink Architect/Engineer with extensive experience in stream processing, cloud-native deployments, and platform support. This role demands deep expertise in Apache Flink using the DataStreams API, particularly in production environments, and end-to-end delivery capabilities in Azure Kubernetes Service (AKS). The ideal candidate is a strong technical leader with a hands-on background in both stream processing logic and infrastructure automation.
Mandatory Requirements:
  • 3+ years of hands-on experience with Apache Flink, specifically the DataStreams API
  • Proven track record of production-grade Flink deployments, with case studies or documentation
  • Currently supporting at least one active client using Flink DataStreams API
  • Strong knowledge of state management using checkpoints and savepoints (local storage & ADLS)
  • Experience configuring Flink connectors like Azure EventHub, Kafka, and MongoDB
  • Expertise in Flink aggregators, watermarks, and handling out-of-order events
  • Built and deployed private Flink clusters in AKS, including session-based and application-type deployments
  • Hands-on experience managing Job Managers, Task Managers, and cluster resources
  • Experience configuring RocksDB, heap memory, state recovery, and Auto-Pilot
  • Integrated Flink with external tools: ArgoCD (for deployments), Dynatrace, and LTM logging agents
  • Familiarity with Flink Dashboard, High Availability (HA), and Disaster Recovery (DR) setups

Core Responsibilities:
Functional:
  • Build and maintain Flink applications using DataStreams API
  • Implement Flink process functions, aggregators, and watermarking strategies
  • Manage stateful streaming applications using RocksDB and Azure Data Lake (ADLS)
  • Integrate Flink jobs with Kafka, EventHub, and MongoDB

Infrastructure & Platform:
  • Architect and manage Flink clusters in AKS with Kubernetes-based deployment models
  • Configure application/session deployments, task/job managers, and memory optimization
  • Set up HA/DR, observability, and AutoPilot for self-healing infrastructure
  • Implement deployment pipelines using ArgoCD, integrate logging and monitoring agents
  • Provide visibility and access through Flink Dashboard and monitoring platforms like Dynatrace•

Qualifications:
  • 7+ years of experience in backend/distributed systems engineering
  • 3+ years of hands-on experience with Apache Flink (DataStreams API)
  • 3-5 years of experience with Kafka, Azure EventHub, or similar platforms
  • 2+ years managing cloud-native applications on AKS or Kubernetes
  • Strong background in CI/CD, infrastructure as code (IaC), and cloud monitoring
  • Excellent communication, technical leadership, and documentation skills

Key Deliverables:
  • Fully deployed, production-grade Flink applications with logging and monitoring
  • Scalable and highly available Flink infrastructure with HA/DR configurations
  • Automated deployment processes via ArgoCD, integrated with Dynatrace and LTM
  • Clear documentation and ongoing platform support
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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