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Physician Relations Representative Jobs (NOW HIRING)

Newdawnaba

MO · On-site

$60K - $90K/yr

New Dawn ABA - Provider Relations & Community Outreach Representative Location: Missouri (Kansas ... Build relationships with pediatricians, physicians, therapists, schools, childcare providers ...

Sentara

$10K/mo

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Flexi ... physicians and advanced practice providers), 12 hospitals in Virginia and Northeastern North ...

Sentara

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Flexi ... physicians and advanced practice providers), 12 hospitals in Virginia and Northeastern North ...

Sentara

$10K/mo

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, ... physicians and advanced practice providers), 12 hospitals in Virginia and Northeastern North ...

Sentara

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, ... physicians and advanced practice providers), 12 hospitals in Virginia and Northeastern North ...

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Physician Relations Representative information

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How much do physician relations representative jobs pay per year?

As of Aug 14, 2026, the average yearly pay for physician relations representative in the United States is $60,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $62,500.00 per year, depending on experience, location, and employer.

What is the difference between Physician Relations Representative vs Medical Sales Representative?

AspectPhysician Relations RepresentativeMedical Sales Representative
Required CredentialsTypically a bachelor's degree, healthcare knowledgeOften a bachelor's degree, sales experience
Work EnvironmentHealthcare facilities, clinics, hospitalsOffices, hospitals, trade shows
Employer & IndustryHospitals, healthcare providers, medical device companiesMedical device, pharmaceutical companies
Search & Comparison IntentCustomer relationship, healthcare provider engagementProduct promotion, sales targets

Physician Relations Representatives focus on building relationships with healthcare providers to promote services and foster collaboration, often working within healthcare settings. Medical Sales Representatives primarily sell medical products or pharmaceuticals, emphasizing sales and product knowledge. While both roles require healthcare or product knowledge, their main objectives and work environments differ.

What are the key skills and qualifications needed to thrive as a physician relations representative, and why are they important?

To thrive as a Physician Relations Representative, you need strong knowledge of healthcare systems, business development, and relationship management, often supported by a bachelor's degree in healthcare administration or a related field. Familiarity with CRM software, data analytics tools, and healthcare referral systems is commonly required. Excellent interpersonal skills, active listening, and persuasive communication set top candidates apart in building trust with physicians and stakeholders. These skills are essential for fostering productive partnerships, driving referral growth, and ensuring collaborative success within healthcare organizations.

What is a physician relations representative?

A Physician Relations Representative is a professional who serves as a liaison between healthcare organizations and physicians, both within and outside the organization. Their primary role is to build and maintain positive relationships with physicians, facilitate communication, and promote services offered by the healthcare facility. They often help with physician outreach, recruitment, onboarding, and resolving any concerns or issues physicians may have. This position is crucial for improving physician engagement, patient referrals, and the overall reputation of the healthcare organization.

How does a physician relations representative typically collaborate with medical staff and hospital leadership to achieve outreach goals?

Physician Relations Representatives work closely with medical staff, hospital leadership, and administrative teams to foster positive relationships and facilitate communication between referring physicians and the healthcare organization. They often coordinate meetings, provide updates on hospital services, and gather feedback to address concerns or improve patient referral processes. Collaboration is key in this role, as representatives serve as a liaison, ensuring that both the needs of physicians and organizational objectives are met. This teamwork helps drive referral growth and strengthens the hospital’s reputation within the medical community.

What cities are hiring for Physician Relations Representative jobs?

Cities with the most Physician Relations Representative job openings:

What states have the most Physician Relations Representative jobs?

States with the most job openings for Physician Relations Representative jobs include:

What are popular job titles related to Physician Relations Representative jobs?

For Physician Relations Representative jobs, the most frequently searched job titles are:

Physician Relations Representative jobs near you
Infographic showing various Physician Relations Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $60,000 per year, or $28.8 per hour.

Patient Relations Representative

Chesapeake Regional Medical Center

Chesapeake, VA • On-site

$14.25 - $18.25/hr

Other

Posted 11 days ago

Chesapeake Regional Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Summary
The Patient Relations Representative (PRR) serves as a highly visible member of the Patient Experience Team to cover the experience needs of patients, families, staff and physicians for the day hours. The PRR has a primary focus of Guest Relations and staff support duties as they pertain to the Patent Experience in the Emergency Department as well as the overall hospital. The PRR is responsible to provide accurate data collection and complaint follow up during their work hours. The PRR interacts with visitors, patients’ families, staff and physicians by ascertaining their needs and supporting/directing them accordingly.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned:
  • Responsible for assisting with patient concerns in the ED and acute care areas, as well as concerns that arrive either online or by phone. Listens, evaluates, and diffuses situations.
  • Retains accurate information when hearing a complaint.
    • Directs patient concerns to the appropriate department.
    • Ability to make decisions with confidence regarding case sensitive issues.
    • Makes every reasonable attempt to satisfactorily resolve the patient concern.
    • Able to determine when supervisory input is necessary in decision making.
  • Works independently within the hours assigned. Makes autonomous decisions based on standards and policy.
  • Provides advocate support for issues as part of the Patient Experience Team.
  • Capable of being an expert for the NRC Satisfaction Survey system to teach and support managers and educate staff.
  • Demonstrates a commitment to flexible work scheduling when necessary to ensure excellent patient experience.
  • Maintain confidentiality within and outside the department at all times.
  • Ability to prioritize workload and ensure back-up coverage, if needed.
  • Participates as the primary contact for the Patient Experience hotline.
  • Is willing to perform other appropriate duties as the job necessitates.
  • Attempts to resolve all concerns prior to patient's discharge when applicable.
  • Assures other departments are notified of discharge needs that patient voices as a concern.
  • Attend required hospital-wide orientations, meetings, and in-services.
  • Proficient computer skills required. Microsoft Office, Excel, and RL6 database preferred.
  • Addresses walk-in visits from patients and their families.
    • Responds to calls regarding patient/families that present to Administration or facility entrance desks per the protocol that is in place for response time and action.
    • Keeps Patient Experience Director and team members informed of pertinent circumstances.
  • Answers the telephone in a courteous manner.
    • Screens calls tactfully and triages messages according to the degree of urgency.
    • Checks voice mail as requested and relays information to Patient Experience team members as appropriate.
  • May assist to prepare accurate monthly, quarterly, and yearly reports of patient concerns/grievances for Patient Experience Team, Managers, and Senior leadership.
  • Is part of the Patient Experience Team and will participate in the patient experience improvement projects when requested by supervisor.
  • Provides support to families, physicians, and hospital staff.
    • Uses negotiation skills to reasonably respond to customer demands.
    • Maintains courteous composure and decisiveness in an effort to diffuse angry, aggressive patients, families, and visitors.
  • Exhibits excellent customer services to patients, visitors, physicians, and co-workers.
    • Shows courtesy, compassion and respect to others in adherence to the hospital policy for promoting a positive work and customer environment.
  • Maintains excellent relations with nurses, physician staff, and other hospital personnel through frequent contact and interactions.
  • Assists with educating new employees in techniques to provide quality customer service, service recovery.
  • Enter patient concerns received from phone, in person or electronically into system database.
  • Additional duties as assigned.
Supervisory Responsibilities
None
Accountability Responsibilities
Reports to: Director Patient Experience
Responsibilities:
As noted in this document and is accountable for the advocacy and support of Patient Experience, and Patient Satisfaction in acute care areas and the Emergency Department.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
  • Minimum Required Education: High school diploma and 3 years work experience in a customer service capacity.
  • Exhibits unique skills acquired through training or education, and life experience, for the health care setting.
    • Applicants should have experience in all of the following:

      • Public contact in a service organization, preferably health care
      • Education in Ethical Resolution a plus
      • Computer data entry under a Windows Operating System

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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