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Phone Screener Jobs (NOW HIRING)

Nurse, Health Screener

Reading, PA · On-site

$18.75 - $22/hr

Perform biometric screening at client sites including finger stick blood collection, BMI, Blood ... Requires use of phone and PC * Fine dexterity with hands/steadiness * Handling stress & emotions

AON Phone Operator

Bristol, TN · On-site

$13.75 - $17/hr

Operates the phone system and assists with scheduling patients. Coordinates the operation of the ... Answers, screens and routes all outside calls. Closely monitors lines placed on hold to ensure good ...

Conducts initial phone screenings of referrals and determines eligibility for RRH programs * Tracks referrals and outcomes of client screenings * Completes Coordinated Entry System (CES) assessments ...

Cellphone Repair Technician

Miami, FL · On-site

$14.75 - $19.25/hr

Candidates must have worked in cell phone screen repair for at least 3 years. Position Requires Enhanced Screening and MVR check. Qualifications Duties/Responsibilities: - Drive to customer's Home or ...

Candidates must have worked in cell phone screen repair for at least 3 years. Position Requires Enhanced Screening and MVR check. Qualifications Duties/Responsibilities: - Drive to customer's Home or ...

Part-Time Screener

Ybor City, FL · Remote

$35K - $40K/yr

Description Intake Screeners are the initial telephone point of contact for all new clients of Bay ... phone experience Bi-Lingual fluency in both English and Spanish, or English and Haitian-Creole

Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received.

$22/hr

Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received.

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Phone Screener information

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$12

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How much do phone screener jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for phone screener in the United States is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What does a phone screener do?

A typical day for a Phone Screener involves answering a high volume of inbound calls, asking screening questions, recording accurate caller details, and sometimes forwarding calls or information to the appropriate staff or department. You'll work closely with team leads, supervisors, and other team members to ensure processes are followed and caller needs are met efficiently. The role often requires multitasking and prioritization, especially during busy periods. Collaboration is important, as screeners frequently communicate updates, share caller information, and contribute to overall team success by maintaining a high standard of customer service.

What are the key skills and qualifications needed to thrive in the phone screener position?

To thrive as a Phone Screener, you need excellent verbal communication, active listening, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with call center software, phone systems, and CRM platforms is commonly required. Outstanding interpersonal skills, patience, and professionalism help set top performers apart in this position. These abilities are crucial for efficiently evaluating callers, collecting accurate information, and ensuring a positive experience for both callers and the organization.

What is a phone screener?

A Phone Screener is responsible for conducting initial phone interviews to assess candidates or participants before passing them along to the next stage of a hiring or selection process. They ask predetermined questions, evaluate qualifications, and determine if the individual meets the necessary criteria. This role is commonly found in recruitment, media, and customer service industries. Strong communication and organizational skills are essential for success in this position.

More about Phone Screener jobs
What cities are hiring for Phone Screener jobs? Cities with the most Phone Screener job openings:
What are the most commonly searched types of Phone Screener jobs? The most popular types of Phone Screener jobs are:
What states have the most Phone Screener jobs? States with the most job openings for Phone Screener jobs include:
What job categories do people searching Phone Screener jobs look for? The top searched job categories for Phone Screener jobs are:
Infographic showing various Phone Screener job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,319 per year, or $18.4 per hour.

$18.75 - $22/hr

Other

Posted 3 days ago

New


ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories


Job description

Job Description

The primary responsibility of the Health Screener is to provide coverage in the field ensuring that health screenings are completed accurately and on time.Maintain a safe and professional environment for clients and employees; perform with confidence all aspects of a health screening, including specimen collection and processing duties following established practices and procedures.

Responsibilities:
  • Perform biometric screening at client sites including finger stick blood collection, BMI, Blood Pressure and other health screening services based on service package
  • Performs basic waived testing technical procedures on blood samples and completes required quality control.
  • Provide exceptional customer service at all health screenings.
  • Maintains accurate, complete, and legible records.
  • Participates in training/retraining and continuing education programs as necessary.
  • Complies with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents.
  • Understands and complies with applicable federal, state and local laws. Adheres to quality assurance procedures and good manufacturing practices.
  • Maintain all HIPAA and OSHA standards while on events.
  • Performs other related duties as necessary.


Qualifications:

"

Required Work Experience:

N/A

Preferred Work Experience:

At least 1 year of healthcare experience in a professional setting preferred.

Physical and Mental Requirements:

  • Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 40 pounds may be lifted and carried occasionally. Objects exceeding 41 pounds are not to be lifted or carried without assistance
  • Requires use of phone and PC
  • Fine dexterity with hands/steadiness
  • Handling stress & emotions
  • Concentrating on tasks
  • Making decisions
  • Adjusting to change
  • Examining/observing details
  • Sitting or standing for long periods at a time
  • Position requires travel

Knowledge:

Must be knowledgeable of required regulations and comply with them

Skills:

  • Proficient with finger sticks and manual blood pressure.
  • Ability to understand and perform complex procedures and techniques and work with complex instrumentation (Cholestech and/ or Cardio Check experience preferred).
  • Skills required for proper specimen and reagent handling, labeling, processing, preparation, transportation, and storage necessary.
  • Excellent customer service internally and externally
  • Possess good written and verbal communication skills
  • Ability to read, understand and follow detailed procedures
  • Basic computer skills necessary including access to internet / email
  • Strong communication skills both written and verbal
  • Proficient in Microsoft Office Suite, specifically Word, Outlook, and Excel

Education

  • Some College Courses Formal medical education including current appropriate medical certification (RN, BSN, NP) (Required)

Licenses and Certifications

  • Meet state licensure requirements, if applicable. (Required)

Work Requirements

  • Travel Required


66022
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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