ZOGAM

Company Description

Co-creating a solution for a better future

Job Description

Cell Phone Repair Technicians in the Florida - Metro Miami, Pompano beach, Homestead area. 
Bi-lingual English/Spanish speaking candidates are a must. 
Will be required to house client equipment and drive in a 30 mile radius around 33101 (Metro Miami, Pompano beach, Homestead)
Work Hours: 9am-7pm; 5 jobs a day 2hr increments. Miles & mileage contained in rate. 
Technician will complete in-home/office repair calls for cracked cell phone screens. Candidates must have worked in cell phone screen repair for at least 3 years. 
Position Requires Enhanced Screening and MVR check.

Qualifications

Duties/Responsibilities:

- Drive to customer's Home or Business

- Repair Personal Electronics - Ability to read schematics or diagrams

- Ability to use Bar Code Scanner

- Ability to follow directions

- Ability to Read daily work orders

- Confirm dispatches from prior day in Service Bench

- Claim daily dispatches

- Use Service Bench Mobile Application to process daily work orders

- Maintain 95% successful repair rate

- On time Arrival at 96%

- Maintain 95% or better NPS Net Promoter Score

- Maintain less than 1% reschedule rate 

Additional Information

All your information will be kept confidential according to EEO guidelines.