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Phone Representative Jobs in Ohio (NOW HIRING)

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Phone Representative information

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How much do phone representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for phone representative in Ohio is $15.22, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or familiarity with call center software can be beneficial, and some employers may require training or certification in specific tools or procedures.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.
What are the most commonly searched types of Phone Representative jobs in Ohio? The most popular types of Phone Representative jobs in Ohio are:
What are popular job titles related to Phone Representative jobs in Ohio? For Phone Representative jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Phone Representative jobs in Ohio look for? The top searched job categories for Phone Representative jobs in Ohio are:
What cities in Ohio are hiring for Phone Representative jobs? Cities in Ohio with the most Phone Representative job openings:
What are popular job titles related to Phone Representative jobs in OH? For Phone Representative jobs in OH, the most frequently searched job titles are:
Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Ohio as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $31,654 per year, or $15.2 per hour.

Field / Phone Enumerator

National Association of State Departments of Agriculture (NASDA)

Hillsboro, OH • On-site

$17.75/hr

Part-time

Re-posted 3 days ago

Job description

The National Association of State Departments of Agriculture (NASDA) of Arlington, VA is looking to hire a detail-oriented part-time Field Enumerator to perform tasks that support our organization. Are you looking for a job with flexible hours? Would you like to work for an agriculture nonprofit that cares about its community and employees? If so, please read on!

This field enumerator position earns a competitive wage of $17.75/hour, plus mileage with opportunities for a promotion based on hours worked and performance ratings. We also offer exceptional perks, including a flexible schedule, the opportunity to work from home, the ability to work in your community, and knowledge about where your food comes from. If this sounds like the right opportunity in agriculture for you, apply today!

ABOUT NASDA

NASDA is a nonpartisan, nonprofit association that represents the elected and appointed commissioners, secretaries, and directors of the departments of agriculture in all fifty states and four U.S. territories. Founded in 1916, our mission is to grow and enhance American agriculture through policies, partnerships, and public engagement.

Since 1972, NASDA has employed enumerators to collect agricultural data on behalf of the United States Department of Agriculture's (USDA) National Agricultural Statistics Service (NASS). In order to achieve our goals, we need employees who are as passionate about agriculture as we are and willing to put in the hard work. To find the right people, we strive to create a positive work environment that our employees can be proud of and want to build their careers with!

A DAY IN THE LIFE OF A FIELD ENUMERATOR

In this Field Enumerator position, you play a crucial role in serving our agricultural producers by providing reliable, accurate, and objective statistics and information that farmers, ranchers, and rural communities depend on. You actively interview farmers, ranchers, and other agricultural businesses either in person or on the phone. At times, you travel to designated fields in order to perform crop counts. After gathering all your information, you maintain and deliver detailed and legible records of the interviews, crop counts, mileage, expenditures, and your hours worked.

You conduct your enumerator work from a residence with an operable telephone free from any distractions. By maintaining a personal vehicle, you are always ready to travel in order to perform your field enumerator duties. The job brings something new every day, and you enjoy the flexibility and energetic nature of it!

QUALIFICATIONS FOR A FIELD ENUMERATOR

  • Experience multitasking in an energetic, deadline-oriented work environment
  • Ability to positively represent NASDA and the benefits of enumerators in all survey actions
  • Ability to make crop counts in designated fields
  • Ability to maintain a reliable personal vehicle
  • Ability to conduct interviews in person or by telephone with farm operators and other individuals
  • Knowledge about computers or iPads

Do you have excellent verbal and written communication skills? Are you able to demonstrate good time management in a fast-paced environment? Are you self-motivated? Do you enjoy working as part of a team? Are you organized? Can you maintain a positive and friendly attitude? If so, you might just be perfect for this field service position for our agriculture nonprofit!

WORK SCHEDULE

This part-time field service position works a flexible schedule that may include some evenings, weekends, and holidays. Weather, seasonal farm responsibilities, and community functions may affect work hours.

READY TO JOIN OUR TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this Field Enumerator job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!


NASDA does not discriminate in employment practices or programs on the basis of race, color, national origin, sex, religion, disability, political beliefs, or family status.


You will have to pass a background check

National Association of State Departments of Agriculture logo

About National Association of State Departments of Agriculture

Sourced by ZipRecruiter

Founded in 1916, the National Association of State Departments of Agriculture (NASDA) is a leader and problem solver on our nation’s most important agricultural issues. Speaking on behalf of a unified voice from all 50 states and four territories, NASDA is a nonpartisan association working to influence policy that is beneficial for all regions, people and environments. On the front lines for the industry we love, NASDA gives a voice to agriculture through policy, partnerships and public engagement. Because agriculture leads the way for a healthy and resilient world, NASDA members are committed to representing the interests of everyone in the food supply chain who work every day to provide life’s necessities at affordable prices and in a healthy, sustainable manner.

Industry

Agriculture

Company size

11 - 50 Employees

Headquarters location

Arlington, VA, US

Year founded

1916

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