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Phone Assistant Jobs in Utah (NOW HIRING)

Provide friendly and professional support over the phone * Assist users with hardware, software, and application issues * Troubleshoot common technical problems and document solutions * Escalate more ...

Provide friendly and professional support over the phone * Assist users with hardware, software, and application issues * Troubleshoot common technical problems and document solutions * Escalate more ...

Parts Specialist II

Tremonton, UT · On-site

$16.50 - $22.25/hr

You'll combine hands-on service with technical knowledge to assist customers over the phone and in person. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and ...

Parts Specialist II

Tremonton, UT · On-site

$16.50 - $22.25/hr

You'll combine hands-on service with technical knowledge to assist customers over the phone and in person. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and ...

Parts Specialist II

Tremonton, UT · On-site

$16.50 - $22.25/hr

You'll combine hands-on service with technical knowledge to assist customers over the phone and in person. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and ...

Medical Assistant / CNA

Springville, UT · On-site

$16.50 - $21/hr

The Medical Assistant performs a variety of patient care activities to assist the Health Care ... Exceptional customer service and phone etiquette. Ability to maintain effective and organized ...

Administrative Assistant

Murray, UT · On-site

$20.94 - $22/hr

ADMINISTRATIVE ASSISTANT DonorConnect is seeking a full-time Administrative Assistant . This ... Knowledge of and ability to use business office and phone equipment (printer/copy machine/scanner ...

Administrative Assistant

Salt Lake City, UT

$17 - $22.75/hr

ADMINISTRATIVE ASSISTANT DonorConnect is seeking a full-time Administrative Assistant . This ... Knowledge of and ability to use business oce and phone equipment (printer/copy machine/scanner ...

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Phone Assistant information

See Utah salary details

$6

$15

$25

How much do phone assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for phone assistant in Utah is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $11.71 and $17.35 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.
What are the most commonly searched types of Phone jobs in Utah? The most popular types of Phone jobs in Utah are:
What are popular job titles related to Phone Assistant jobs in Utah? For Phone Assistant jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Phone Assistant jobs in Utah look for? The top searched job categories for Phone Assistant jobs in Utah are:
What cities in Utah are hiring for Phone Assistant jobs? Cities in Utah with the most Phone Assistant job openings:
Infographic showing various Phone Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,785 per year, or $15.3 per hour.

$17 - $20/hr

Other

Re-posted 8 days ago


Job description

We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Handle the front desk budget and order office supplies as needed • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies • Generate occupancy reports and compile financial information for the general manager • Lead operations at the front desk and make sure guests have an exceptional stay • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints Qualifications: • Must possess a high school diploma or equivalent certification (GED) • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry • Experience with MS office and bookkeeping skills desired • Have superb communication skills, management skills, and multitasking skills • 1 year of previous experience working in the hospitality industry Compensation: $17 - $20 hourly