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Phone Assistant Jobs in Fillmore, UT (NOW HIRING)

Assistant Manager - Part-time

Richfield, UT · On-site

$12.55 - $13.55/hr

Our Assistant Manager Part-time gains knowledge and experience, required for promotion to higher ... Answer phone calls and respond to customer inquiries * Recommend products and suggest add-on sales

Provide excellent customer service and assist customers throughout the store * Answer phone calls and respond to customer inquiries * Recommend products and suggest add-on sales * Checking and ...

Provide friendly, efficient, and accurate service to guests in person and over the phone * Prepare ... Work collaboratively with team members to ensure efficient operations * Assist with restocking ...

Provide friendly, efficient, and accurate service to guests in person and over the phone * Prepare ... Work collaboratively with team members to ensure efficient operations * Assist with restocking ...

Phone Assistant information

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

Infographic showing various Phone Assistant job openings in Fillmore, UT as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

$20 - $22/hr

Full-time

PTO

Posted 8 days ago


Job description

Are you a dedicated Certified Nursing Assistant (CNA) ready to advance your career? Join Hometown Personal Care Services as a Full Time CNA Supervisor in rural central Utah! Enjoy the excitement of leading a team while working with a company that values empathy and excellence. This role offers the unique flexibility of working part time from home, allowing you to balance your professional and personal life seamlessly. With a competitive pay rate of $20-$22 per hour, you will not only make a meaningful impact in the lives of our clients but also enjoy a supportive and flexible work environment.
You will be offered great benefits such as Paid Time Off and pay differential of $23 per hour on weekends. Take this opportunity to elevate your career while working for a compassionate organization that prioritizes customer-centric care.
Who are we? An Introduction
We provide compassionate assistance to elderly and disabled people in their homes. Caregivers assist clients with ADLs such as bathing, dressing, cleaning, running errands, and companionship.
Make a difference as a CNA Supervisor
As a Full Time CNA Supervisor at Hometown Personal Care Services, you will play a pivotal role in ensuring exceptional care for our clients. Your responsibilities will include creating and maintaining the caregiver schedule to optimize team efficiency, verifying daily shifts and charting for accuracy, and conducting supervisory visits to support your team in their roles. You'll also facilitate caregiver training to enhance skills and ensure high standards of care. In addition to these tasks, you will cover shifts when needed and periodically answer phone inquiries, allowing you to stay connected with both caregivers and clients.
This position offers a dynamic work environment where your leadership will directly contribute to the quality of care provided in the community.
What we're looking for in a CNA Supervisor
To thrive as a Full Time CNA Supervisor at Hometown Personal Care Services, you'll need a current CNA license and a strong foundation of compassion to effectively support both clients and caregivers. Previous home care experience is a bunus. Dependability and a strong work ethic are crucial, as you'll be responsible for schedules and ensuring quality care. Excellent communication skills will help you conduct effective supervisory visits and training sessions. Additionally, computer literacy is essential for managing caregiver schedules, verifying daily shifts, and utilizing software tools for charting. Your organizational skills will play a key role in maintaining a smooth operation, ensuring that every member of your team feels supported and valued while delivering exceptional care.
Knowledge and skills required for the position are:
  • Current CNA license
  • compassion
  • dependability
  • strong work ethic
  • computer literacy
Ready to join our team?
If you think this full-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!