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Pharmaceutical Commercial Operations Jobs (NOW HIRING)

Head of US Field Excellence

Cambridge, MA · On-site

$260K - $367K/yr

You are a strategic thinker with a deep understanding of pharmaceutical commercial operations and a passion for driving field effectiveness. Your leadership skills and ability to collaborate cross ...

Bachelor's degree or equivalent experience. * 5-8 years of relevant delivery management, client consulting, pharmaceutical commercial operations, project management, change management, account ...

We are looking for a senior Life Sciences commercial expert for North America with deep experience in pharmaceutical commercial operations, commercial excellence, pricing, contracting, market access ...

Head of US Field Excellence

Cambridge, MA · On-site

$260K - $367K/yr

You are a strategic thinker with a deep understanding of pharmaceutical commercial operations and a passion for driving field effectiveness. Your leadership skills and ability to collaborate cross ...

Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial operations. Cosette has a fast-growing ...

... years of pharmaceutical, biotechnology, managed care, payer, PBM, Market Access, Contracts ... Commercial Operations experience. * Experience developing dashboards, business intelligence ...

... commercial operations, marketing technology stacks, and customer engagement strategies. The Sr Director, Enterprise Sales has a deep understanding of how pharmaceutical companies leverage data ...

Strong operational and project management skills * Excellent organizational skills and attention to detail * Commercial mindset with an interest in life sciences, healthcare, or pharmaceutical ...

... years of pharmaceutical, biotechnology, managed care, payer, PBM, Market Access, Contracts ... Commercial Operations experience. * Experience developing dashboards, business intelligence ...

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Pharmaceutical Commercial Operations information

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How much do pharmaceutical commercial operations jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pharmaceutical commercial operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What is pharmaceutical commercial operations?

Pharmaceutical Commercial Operations refer to the business activities involved in bringing pharmaceutical products to market and maximizing their commercial success. This includes functions such as sales, marketing, market access, pricing, distribution, and customer engagement. The goal is to ensure that products reach the right patients while meeting regulatory requirements and achieving business objectives. Teams in commercial operations often work closely with research, regulatory, and medical affairs to implement effective go-to-market strategies and optimize product performance throughout its lifecycle.

What are the key skills and qualifications needed to thrive in pharmaceutical commercial operations?

To excel in Pharmaceutical Commercial Operations, a strong background in business administration, finance, or life sciences, paired with experience in commercial strategy and analytics, is essential. Familiarity with CRM software, data analytics tools, and regulatory compliance systems is typically required. Strong project management, cross-functional collaboration, and analytical thinking are vital soft skills for standing out in this field. These competencies ensure the effective execution of commercial strategies, regulatory adherence, and alignment with market demands to drive organizational success.

What are some common challenges faced by professionals in pharmaceutical commercial operations, and how can they be managed?

Professionals in Pharmaceutical Commercial Operations often encounter challenges such as navigating complex regulatory requirements, coordinating cross-functional teams, and adapting to rapidly changing market dynamics. Managing these challenges involves staying up-to-date with industry regulations, fostering strong communication between departments like marketing, sales, and compliance, and being agile in response to new product launches or market shifts. Building collaborative relationships and investing in continuous training can help professionals effectively address these obstacles and contribute to successful commercial strategies.

What is the difference between Pharmaceutical Commercial Operations vs Pharmaceutical Sales Representative?

AspectPharmaceutical Commercial OperationsPharmaceutical Sales Representative
Primary FocusStrategic planning, marketing, and overall commercial strategyPromoting products directly to healthcare providers
Required CredentialsDegree in business, marketing, or life sciences; often with experience in commercial rolesDegree in life sciences or related field; sales training
Work EnvironmentOffice-based, cross-functional teams, strategic meetingsField-based, visiting healthcare providers and clinics
Industry UsageUsed across pharmaceutical companies for commercial planningCommonly employed by sales teams to increase product adoption

Pharmaceutical Commercial Operations focuses on strategic and marketing activities to support product success, while Pharmaceutical Sales Representatives primarily engage in direct sales and product promotion to healthcare professionals. Both roles are essential but differ in scope, responsibilities, and work environment.

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What cities are hiring for Pharmaceutical Commercial Operations jobs?

Cities with the most Pharmaceutical Commercial Operations job openings:

What states have the most Pharmaceutical Commercial Operations jobs?

States with the most job openings for Pharmaceutical Commercial Operations jobs include:

What job categories do people searching Pharmaceutical Commercial Operations jobs look for?

The top searched job categories for Pharmaceutical Commercial Operations jobs are:

Infographic showing various Pharmaceutical Commercial Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Head of US Field Excellence

Biogen

Cambridge, MA • On-site

$260K - $367K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Biogen rating

9.3

Company rating: 9.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

3rd of 86 rated pharmaceutical


Job description

About This Role:
As the Head of Commercial Field Excellence, you will lead multiple teams dedicated to the strategic alignment, planning, training, and effectiveness of Commercial Excellence across Biogen's North America Portfolio. Your role will be crucial in overseeing enterprise CRM, field systems, and data enablement, and supporting Medical field teams. You will drive the enablement and effectiveness of over 800 field employees across diverse therapeutic areas, such as Neurology, Specialty, Rare Disease, and newly emerging areas like Lupus and Kidney. Acting as a key partner to Therapeutic Area Heads and Field Heads, you will enhance field effectiveness and ensure alignment with Biogen's commercial priorities. This role integrates operational rigor and sales strategy, contributing directly to revenue growth and maintaining Biogen's competitive edge in the industry. You will report to the Head of Business Intelligence & Operations (BIO) and collaborate with senior leaders across Biogen's North American portfolio.
What You'll Do:
  • Drive field team effectiveness by setting strategic direction and operational frameworks.
  • Lead Commercial Learning & Development, ensuring alignment with therapeutic area and brand strategies.
  • Integrate sales strategy by partnering with senior Commercial leaders for optimal call planning and resource deployment.
  • Oversee commercial field operations excellence, including HCP call plan design, field technology platforms, and incentive compensation.
  • Partner with BI&O Decision Sciences to analyze commercial field execution data.
  • Lead strategic planning for field enablement platforms, ensuring scalability and innovation.
  • Manage IC budgets and provide leadership decision support on plan adjustments.
  • Represent US BIO perspective in leadership forums and serve as a primary point of contact.
  • Drive cross-functional transformation initiatives and elevate field execution through planning frameworks and technology roadmaps.
  • Coach and develop talent within Field Ops and Commercial Learning organizations.

Who You Are:
You are a strategic thinker with a deep understanding of pharmaceutical commercial operations and a passion for driving field effectiveness. Your leadership skills and ability to collaborate cross-functionally make you a key influencer within the organization. You thrive in dynamic environments and are committed to fostering a culture of growth, accountability, and performance. Your dedication to innovation and excellence enables you to lead transformative initiatives that impact Biogen's field force and contribute to overall business success.
Required Skills:
  • Bachelor's degree required; advanced degree (MBA, MS, or relevant scientific/business discipline) highly preferred.
  • Minimum 10 years of progressive experience in bio/pharmaceutical commercial operations, sales excellence, or analytics, with at least 5 years in a leadership role.
  • Deep understanding of pharmaceutical/biotech commercial strategy drivers and compliance requirements.
  • Proven expertise in CRM/SFA platforms, particularly Veeva, and sales reporting and analytics.
  • Demonstrated leadership in sales incentive compensation design and governance.
  • Strong record of integrating sales strategy and delivering field force growth.
  • Ability to lead change management and organizational transformation in a matrixed environment.
  • Strong interpersonal and influencing skills, with the ability to operate effectively at senior leadership levels.

Preferred Skills:
  • Experience in Medical Affairs planning and tactical execution of medical field personnel.
  • Demonstrated ability to lead Commercial Learning & Development functions.

Job Level: Management
Additional Information
The base compensation range for this role is: $260,000.00-$367,000.00
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation

Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

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About Biogen

Sourced by ZipRecruiter

At Biogen, our mission is clear - we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. Together, our employees create, commercialize, and manufacture transformative therapies for our patient population.

Industry

Scientific research and development services

Company size

5,001 - 10,000 Employees

Headquarters location

Cambridge, MA, US

Year founded

1978

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