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Pharmaceutical Commercial Operations Jobs (NOW HIRING)

... pharmaceutical sample distribution activities. This role partners cross-functionally with Commercial Operations, Compliance, Finance, Human Resources, Procurement, Legal, IT and external vendors to ...

... commercial operations, marketing technology stacks, and customer engagement strategies. The Sr Director, Enterprise Sales has a deep understanding of how pharmaceutical companies leverage data ...

Head of US Field Excellence

Cambridge, MA · On-site

$260K - $367K/yr

You are a strategic thinker with a deep understanding of pharmaceutical commercial operations and a passion for driving field effectiveness. Your leadership skills and ability to collaborate cross ...

Head of US Field Excellence

Cambridge, MA · On-site

$260K - $367K/yr

You are a strategic thinker with a deep understanding of pharmaceutical commercial operations and a passion for driving field effectiveness. Your leadership skills and ability to collaborate cross ...

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... operations, and digital engagement initiatives that support pharmaceutical commercial objectives. The individual will work closely with Brand Marketing, Commercial Operations, Creative Services ...

... commercial operations, marketing technology stacks, and customer engagement strategies. The Sr Director, Enterprise Sales has a deep understanding of how pharmaceutical companies leverage data ...

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Pharmaceutical Commercial Operations information

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How much do pharmaceutical commercial operations jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for pharmaceutical commercial operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What is the highest paying job in pharmaceuticals?

In pharmaceutical commercial operations, executive roles such as Vice President or Chief Commercial Officer typically have the highest salaries, often exceeding $200,000 annually with bonuses and stock options. These positions require extensive industry experience, strategic leadership skills, and a deep understanding of market dynamics and regulatory environments.

What is the difference between Pharmaceutical Commercial Operations vs Pharmaceutical Sales Representative?

AspectPharmaceutical Commercial OperationsPharmaceutical Sales Representative
Primary FocusStrategic planning, marketing, and overall commercial strategyPromoting products directly to healthcare providers
Required CredentialsDegree in business, marketing, or life sciences; often with experience in commercial rolesDegree in life sciences or related field; sales training
Work EnvironmentOffice-based, cross-functional teams, strategic meetingsField-based, visiting healthcare providers and clinics
Industry UsageUsed across pharmaceutical companies for commercial planningCommonly employed by sales teams to increase product adoption

Pharmaceutical Commercial Operations focuses on strategic and marketing activities to support product success, while Pharmaceutical Sales Representatives primarily engage in direct sales and product promotion to healthcare professionals. Both roles are essential but differ in scope, responsibilities, and work environment.

What are commercial roles in pharma?

Commercial roles in pharma include positions such as sales, marketing, market access, and product management, focusing on promoting and selling pharmaceutical products. These roles involve developing strategies, understanding market dynamics, and working with cross-functional teams to meet business objectives. Skills in communication, data analysis, and knowledge of regulatory requirements are often essential.

What are the key skills and qualifications needed to thrive in Pharmaceutical Commercial Operations, and why are they important?

To excel in Pharmaceutical Commercial Operations, a strong background in business administration, finance, or life sciences, paired with experience in commercial strategy and analytics, is essential. Familiarity with CRM software, data analytics tools, and regulatory compliance systems is typically required. Strong project management, cross-functional collaboration, and analytical thinking are vital soft skills for standing out in this field. These competencies ensure the effective execution of commercial strategies, regulatory adherence, and alignment with market demands to drive organizational success.

What are some common challenges faced by professionals in Pharmaceutical Commercial Operations, and how can they be managed?

Professionals in Pharmaceutical Commercial Operations often encounter challenges such as navigating complex regulatory requirements, coordinating cross-functional teams, and adapting to rapidly changing market dynamics. Managing these challenges involves staying up-to-date with industry regulations, fostering strong communication between departments like marketing, sales, and compliance, and being agile in response to new product launches or market shifts. Building collaborative relationships and investing in continuous training can help professionals effectively address these obstacles and contribute to successful commercial strategies.

Which department in the pharmaceutical industry has the highest salary?

In pharmaceutical commercial operations, senior roles such as Vice President of Commercial or Head of Sales typically have the highest salaries, often exceeding six figures. These positions require extensive industry experience, strategic skills, and leadership responsibilities. Salaries can vary based on company size, location, and individual expertise.

How much do you get paid in pharmaceuticals?

In pharmaceutical commercial operations, salaries vary based on experience, location, and specific role, but entry-level positions typically start around $50,000 to $70,000 annually. More experienced professionals or those in managerial roles can earn $100,000 or more, often supplemented with bonuses and benefits. Skills in project management, regulatory knowledge, and data analysis can influence compensation levels.

What are Pharmaceutical Commercial Operations?

Pharmaceutical Commercial Operations refer to the business activities involved in bringing pharmaceutical products to market and maximizing their commercial success. This includes functions such as sales, marketing, market access, pricing, distribution, and customer engagement. The goal is to ensure that products reach the right patients while meeting regulatory requirements and achieving business objectives. Teams in commercial operations often work closely with research, regulatory, and medical affairs to implement effective go-to-market strategies and optimize product performance throughout its lifecycle.
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What cities are hiring for Pharmaceutical Commercial Operations jobs? Cities with the most Pharmaceutical Commercial Operations job openings:
What states have the most Pharmaceutical Commercial Operations jobs? States with the most job openings for Pharmaceutical Commercial Operations jobs include:
What job categories do people searching Pharmaceutical Commercial Operations jobs look for? The top searched job categories for Pharmaceutical Commercial Operations jobs are:
Infographic showing various Pharmaceutical Commercial Operations job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Director, Omnichannel and Digital Strategy

COMPASS Pathways

New York, NY • On-site, Remote

Full-time

Posted yesterday


Job description

Company introduction:

Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments.  

We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area.

We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways.

Job overview:

The Director of Omnichannel and Digital Strategy will play a critical role in designing and executing the company's digital engagement strategy to support the successful commercialization of Compass Pathways' therapies. This leader will be responsible for developing an integrated omnichannel ecosystem that enables personalized, data-driven engagement with healthcare providers and key stakeholders.

This role will oversee the development and deployment of digital platforms, AI-enabled decision engines, and marketing automation capabilities that power next best actions, targeted email campaigns, and scalable digital content delivery. The Director will partner closely with Commercial Operations, Marketing, IT, Analytics, and external vendors to build and operationalize the digital infrastructure required to support a modern pharmaceutical commercial organization.

The ideal candidate combines strategic thinking with hands-on experience building digital capabilities, implementing AI-driven engagement tools, and managing cross-functional initiatives in a highly regulated pharmaceutical environment.

Location: Hybrid in our New York City office or remote on the East Coast in the United States.

Reports to: Senior Director, Commercial Operations.

Roles and responsibilities
(Include but are not limited to):

  • Develop and execute Compass Pathways' omnichannel engagement strategy to support commercial launch and long-term brand growth within the pharmaceutical market
  • Design and implement digital ecosystems that enable personalized engagement across channels including email, web, CRM, field engagement tools, and marketing automation platforms
  • Lead the development of next best action (NBA) capabilities using AI and advanced analytics to optimize healthcare provider engagement and field effectiveness
  • Oversee digital campaign strategy including email marketing programs, triggered journeys, and audience segmentation aligned with pharmaceutical marketing standards
  • Partner with Marketing and Medical teams to develop scalable digital content strategies and modular content frameworks that meet regulatory and compliance requirements
  • Evaluate, implement, and manage digital platforms and software that support omnichannel engagement, marketing automation, and content management
  • Collaborate with Commercial Analytics to integrate CRM data, behavioural data, and external healthcare datasets into engagement strategies
  • Drive the adoption and optimization of AI-enabled tools that enhance personalization, predictive targeting, and campaign effectiveness
  • Partner with IT and external vendors to build and deploy digital solutions while ensuring compliance with pharmaceutical regulatory, privacy, and data governance standards
  • Develop measurement frameworks and dashboards to track omnichannel performance, campaign effectiveness, and customer engagement
  • Support field teams by ensuring digital strategies integrate seamlessly with CRM workflows and sales execution
  • Manage vendor relationships and budgets related to digital platforms, AI tools, and marketing technology solutions

Candidate Profile:

  • Bachelor's degree in Marketing, Business, Data Science, Computer Science, or related field (MBA or advanced degree preferred)
  • 8–10+ years of experience in omnichannel marketing, digital strategy, marketing technology, or commercial operations within the pharmaceutical or biotechnology industry
  • Demonstrated experience designing and implementing omnichannel engagement strategies in pharmaceutical commercial organizations
  • Strong understanding of pharmaceutical marketing regulations and compliance requirements (e.g., FDA promotional guidelines, MLR review processes)
  • Experience implementing or managing marketing automation, CRM platforms, and digital engagement ecosystems commonly used in pharma environments
  • Hands-on experience building or deploying AI-enabled tools or software capabilities that support next best actions, predictive targeting, or marketing optimization
  • Strong understanding of data-driven marketing, customer journey orchestration, and campaign analytics in healthcare or life sciences
  • Experience supporting pharmaceutical product launches or pre-launch commercial environments strongly preferred
  • Excellent communication and stakeholder management skills and the ability to collaborate across marketing, sales, analytics, IT, and compliance teams

【For NYC】Compensation Description (annually):

Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity.

【Base salary per annum】:
$180,000—$250,000 USD
Benefits & Compensation:

For an overview of our benefits package and compensation information, please visit "Working at Compass".

Equal opportunities:

Reasonable accommodation
We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.

UK applicants

We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.

US applicants

Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.

Sponsorship:

Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.

Data Privacy:

All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.