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Commercial Operations Biotech Jobs (NOW HIRING)

... biotechnology, managed care, payer, PBM, Market Access, Contracts & Pricing, or Commercial ... Operations experience. * Experience developing dashboards, business intelligence reporting, and ...

... biotechnology, managed care, payer, PBM, Market Access, Contracts & Pricing, or Commercial ... Operations experience. * Experience developing dashboards, business intelligence reporting, and ...

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Commercial Operations Biotech information

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How much do commercial operations biotech jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for commercial operations biotech in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

How does the Commercial Operations team in biotech typically collaborate with sales, marketing, and supply chain departments?

In biotech companies, the Commercial Operations team acts as a bridge between sales, marketing, and supply chain functions to ensure smooth product launches and ongoing commercial success. They coordinate forecasting, align promotional strategies, and streamline communication so that sales teams have the right materials and information. Additionally, they work closely with supply chain teams to manage inventory and distribution, addressing any bottlenecks quickly. This role requires strong cross-functional collaboration skills and the ability to adapt to shifting priorities in a fast-paced environment.

What is the difference between Commercial Operations Biotech vs Sales Representative Biotech?

AspectCommercial Operations BiotechSales Representative Biotech
Primary FocusStrategic planning, market analysis, and supporting sales teamsDirect sales, client engagement, and product promotion
Required CredentialsBachelor's degree in life sciences, business, or related field; experience in biotech sales or marketingBachelor's degree in life sciences or related field; sales experience preferred
Work EnvironmentOffice-based, cross-functional teams, corporate settingsField-based, client meetings, conferences
Industry UsageCommon in biotech companies' commercial departmentsCommon in biotech sales and distribution channels

Commercial Operations Biotech professionals focus on strategic support, market analysis, and enabling sales teams, while Sales Representatives Biotech engage directly with clients to promote products. Both roles require a background in life sciences, but their daily tasks and work environments differ significantly.

What are Commercial Operations in Biotech?

Commercial Operations in biotech refer to the teams and processes responsible for bringing biotechnological products to market and ensuring their commercial success. This includes functions like sales, marketing, supply chain management, product launch planning, pricing, market access, and customer support. Professionals in this area coordinate between manufacturing, regulatory, and customer-facing teams to make sure products reach patients efficiently and compliantly. Commercial Operations play a crucial role in maximizing revenue and meeting business goals in the biotech industry.

What are the key skills and qualifications needed to thrive as a Commercial Operations professional in Biotech, and why are they important?

To thrive as a Commercial Operations professional in Biotech, you need expertise in sales operations, market analysis, and strategic planning, typically supported by a bachelor’s or master’s degree in business, life sciences, or a related field. Proficiency with CRM systems like Salesforce, data analytics platforms, and ERP software is commonly required, along with relevant certifications such as Six Sigma or APICS. Exceptional communication, cross-functional collaboration, and problem-solving skills help you adapt to dynamic markets and drive business growth. These competencies ensure efficient commercial processes, effective product launches, and strong alignment between sales, marketing, and supply chain teams.
More about Commercial Operations Biotech jobs
What cities are hiring for Commercial Operations Biotech jobs? Cities with the most Commercial Operations Biotech job openings:
What are the most commonly searched types of Commercial Operations Biotech jobs? The most popular types of Commercial Operations Biotech jobs are:
What states have the most Commercial Operations Biotech jobs? States with the most job openings for Commercial Operations Biotech jobs include:
Infographic showing various Commercial Operations Biotech job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 89% Full Time, 1% Part Time, 6% Contract, and 1% Summer. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Manager, Commercial Operations

Catalent, Inc.

Kansas City, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Catalent rating

7.6

Company rating: 7.6 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

59th of 86 rated pharmaceutical


Job description

Manager, Commercial Operations
Position Summary
Catalent is seeking a Manager, Commercial Operations to support our Kansas City Analytical Services business. This role serves as the commercial lead for existing customer programs, partnering with Business Development, Project Management, Laboratory Operations, and Finance to ensure successful execution of customer projects while driving operational efficiency, forecasting accuracy, and business growth.
The successful candidate will combine a strong analytical or laboratory background with commercial and customer-facing experience. This individual will leverage data, customer demand signals, and operational insights to support capacity planning, commercial decision-making, portfolio management, and long-term customer success.
About Catalent Kansas City Analytical Services
Catalent's Kansas City campus is a premier analytical center of excellence supporting biologic and advanced therapy programs from development through commercialization. Our BioAnalytics team provides comprehensive analytical testing, method development, characterization, validation, and stability services that help customers accelerate development timelines, ensure product quality, and bring life-changing therapies to patients worldwide. Working alongside scientific, operational, and commercial partners, you'll play a key role in supporting a diverse portfolio of biologics and advanced therapeutics for some of the industry's most innovative companies.
Location: 100% onsite at our Kansas City, Missouri facility
Shift: Monday - Friday, First Shift
The Role
  • Leverage your understanding of analytical testing and laboratory operations to identify bottlenecks, improve turnaround times, enhance operational efficiency, and help maximize laboratory capacity and performance.

  • Serve as the commercial lead for existing customer programs, ensuring alignment between customer expectations, contractual commitments, and operational execution.

  • Partner cross-functionally with Business Development, Project Management, Laboratory Operations, and Finance to support customer success and drive business growth.

  • Lead demand forecasting, capacity planning, and portfolio management activities to support laboratory utilization, operational readiness, and long-term planning.

  • Manage commercial agreements, contract renewals, and customer communications while identifying opportunities to strengthen customer relationships and grow existing accounts.

  • Other duties as assigned.

Candidate Requirements
  • Bachelor's degree in a scientific, engineering, or related discipline.

  • Minimum of 3 years of experience in contracting, commercial operations, program management, account management, or other business-related roles within the pharmaceutical or biotechnology services industry.

  • Direct experience working within a BioAnalytics, Analytical Services, laboratory operations, quality control, analytical development, or similar scientific environment, with a strong understanding of laboratory workflows, testing operations, and opportunities to improve efficiency, capacity, and turnaround times.

  • Strong understanding of laboratory workflows, testing operations, and the factors that impact turnaround times, capacity, and operational efficiency.

  • Demonstrated analytical, problem-solving, and business acumen, with experience collaborating across cross-functional teams in a customer-focused environment.

Preferred Skills & Background
  • Candidates who have progressed from technical, laboratory, or scientific roles into Commercial Operations, Business Operations, Program Management, or Account Management are highly preferred.

  • 5+ years of experience in commercial operations, business operations, program management, account management, contracting, or related business functions within the pharmaceutical, biotechnology, CDMO, or CRO industry.

  • Advanced degree (MBA, MS, or PhD) in a scientific, engineering, business, or related discipline.

  • Experience within a CDMO, CRO, biologics, cell & gene therapy, vaccine, or broader biopharmaceutical services environment.

Why you should join Catalent
  • Opportunity to play a key role in driving growth within a global CDMO leader.

  • Competitive compensation package, including incentive opportunity.

  • Day-one medical, dental, and vision coverage.

  • 401(k) with company match.

  • Tuition reimbursement and professional development opportunities.

  • Generous paid time off and holiday schedule (152 hours + 8 holidays.)

  • Collaborative, mission-driven culture focused on improving patient outcomes worldwide.

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.

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About Catalent

Sourced by ZipRecruiter

Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Somerset, NJ, US

Year founded

2007

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