ZipRecruiter

Log In

1

Pfs Representative Jobs (NOW HIRING)

PFS Group

Customer Service Representative

Houston, TX

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$15 - $20.50/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Follow up Insurance Representative

Houston, TX · On-site

$37K - $45K/yr

The Insurance Representative at PFS Group is responsible for managing client insurance accounts, ensuring customer satisfaction, and maintaining compliance with industry regulations. This role ...

previous page

Showing results 41-60

All JobsPfs Representative Jobs

Pfs Representative information

See salary details

$12

$25

$43

How much do pfs representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for pfs representative in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.85 per hour, depending on experience, location, and employer.

What are some common challenges PFS Representatives face when handling patient billing inquiries?

PFS Representatives often encounter challenges such as navigating complex insurance policies, addressing billing discrepancies, and explaining charges to patients who may be frustrated or confused. Effectively resolving these issues requires strong communication skills, attention to detail, and the ability to remain calm under pressure. Additionally, staying updated on frequent changes in healthcare regulations and payer requirements is crucial to providing accurate information and ensuring smooth billing processes.

What are the key skills and qualifications needed to thrive as a PFS Representative?

To thrive as a PFS Representative, you need a solid understanding of medical billing, insurance processes, and patient account management, typically supported by a high school diploma or equivalent and experience in healthcare finance. Familiarity with billing software, electronic health record (EHR) systems, and payer portals is commonly required. Strong attention to detail, problem-solving abilities, and effective communication skills help you excel in resolving billing issues and interacting with patients and insurers. These skills are vital to ensure accurate claim processing, timely revenue collection, and positive patient experiences.

What is the difference between Pfs Representative vs Insurance Sales Agent?

AspectPfs RepresentativeInsurance Sales Agent
Required CredentialsLicensing in financial products, certifications like FINRAState insurance license, certifications vary by product
Work EnvironmentFinancial institutions, client offices, call centersInsurance agencies, client homes, online platforms
Employer & IndustryFinancial services, banking, investment firmsInsurance companies, brokerages, agencies
Common Search & ComparisonYesYes

The Pfs Representative and Insurance Sales Agent roles both involve client interaction and licensing requirements. However, Pfs Representatives focus on financial products like investments and retirement plans, while Insurance Sales Agents primarily sell insurance policies. Both roles operate within financial and insurance industries, often requiring similar licenses, but their product focus and work environments differ slightly.

More about Pfs Representative jobs
What job categories do people searching Pfs Representative jobs look for? The top searched job categories for Pfs Representative jobs are:
Pfs Representative jobs near you
Infographic showing various Pfs Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $52,483 per year, or $25.2 per hour.

Customer Service Representative

PFS Group

Crystal City, TX • On-site

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer service. As a Customer Service Representative (CSR), you will play a key role in our call center by assisting patients with account questions, setting up payment plans, and providing thoughtful, attentive care. This is your opportunity to join a growing, friendly, and mission-driven team that values outstanding customer service, rewards strong performance, and is committed to doing the right thing for every patient.
Job Responsibilities
  • Communicate with patients by phone to resolve account balances
  • Help patients understand their bill and assist with payment options
  • Accurately document conversations and collect and verify patient information
  • Interact with patients over the phone, aiming to achieve first-call resolution by demonstrating empathy, patience, and professionalism
  • Meet daily and monthly performance metrics including call volume and quality
  • Collaborate with team leads and trainers to grow your knowledge and effectiveness

Qualifications and Skills
  • Customer service mindset and strong verbal communication skills
  • Ability to stay calm under pressure and handle sensitive conversations
  • Computer literacy (navigating multiple systems at once)
  • Experience in a call center or high-volume phone environment preferred
  • Healthcare or insurance background is a plus
  • CUBS, EPIC, or similar platform experience is a plus
  • Bilingual (Spanish/English) is a plus

Benefits
  • Earn up to $450 per month through our performance bonus program
  • 10 days PTO in your first year
  • Paid birthday off after your first year
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Company-provided life insurance and long-term disability
  • Weekday-only call center: no nights or weekends (variety of shifts available)
  • Referral bonus program
  • Friendly, mission-driven workplace with opportunities to grow

Workplace Expectations and Requirements
  • Employment is contingent upon successfully passing a pre-employment background check and drug screening
  • Professional appearance and conduct are expected at all times
  • PFS Group is a non-smoking workplace
  • Candidates must be legally authorized to work in the United States
  • This position is based on-site at our call center for the first 90 days
  • Remote work opportunities may be available after 90 days, contingent upon meeting performance, quality, and attendance standards

Ready to grow your career with purpose? Apply today and join one of the nation's fastest-growing patient financial services companies!

Apply