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Pfs Representative Jobs (NOW HIRING)

In addition, PFS Systems Specialist - Client may be required to provide representation related to internal billing/operational/IT initiatives. Essential Functions: * Provide technical assistance and ...

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

Insurance Correspondence Representative

Houston, TX · On-site

$35K - $48K/yr

The Correspondence Representative is responsible for printing, mailing, and recording all paper ... PFS Group offers a friendly, caring work environment, with competitive benefits and compensation ...

Insurance Recovery Representative

Houston, TX · On-site

$15.50 - $18.50/hr

The Insurance Recovery Representative will thrive in varying EMR and Patient Accounting systems ... PFS Group Nationwide Patient Account Management Firm. Based in Houston, Texas, we currently work ...

PFS Group offers a friendly, caring work environment, with competitive benefits and compensation, (medical, dental, vision, short and long-term disability, life insurance, hospital indemnity ...

The Insurance Representative at PFS Group is responsible for managing client insurance accounts, ensuring customer satisfaction, and maintaining compliance with industry regulations. This role ...

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Pfs Representative information

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$12

$25

$43

How much do pfs representative jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for pfs representative in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PFS (Patient Financial Services) Representative, and why are they important?

To thrive as a PFS Representative, you need a solid understanding of medical billing, insurance processes, and patient account management, typically supported by a high school diploma or equivalent and experience in healthcare finance. Familiarity with billing software, electronic health record (EHR) systems, and payer portals is commonly required. Strong attention to detail, problem-solving abilities, and effective communication skills help you excel in resolving billing issues and interacting with patients and insurers. These skills are vital to ensure accurate claim processing, timely revenue collection, and positive patient experiences.

What are some common challenges PFS Representatives face when handling patient billing inquiries?

PFS Representatives often encounter challenges such as navigating complex insurance policies, addressing billing discrepancies, and explaining charges to patients who may be frustrated or confused. Effectively resolving these issues requires strong communication skills, attention to detail, and the ability to remain calm under pressure. Additionally, staying updated on frequent changes in healthcare regulations and payer requirements is crucial to providing accurate information and ensuring smooth billing processes.

What is a PFS Representative?

A PFS (Patient Financial Services) Representative is a healthcare professional responsible for assisting patients with billing, insurance claims, payment processing, and financial counseling. They serve as the primary point of contact for patients regarding their financial accounts, helping to resolve billing inquiries and ensure accurate payment collection. PFS Representatives often work closely with insurance companies and other departments to verify coverage, explain billing statements, and set up payment plans if needed. Their goal is to make the financial aspect of healthcare easier for patients while ensuring that the healthcare facility receives timely payments.

What is the difference between Pfs Representative vs Insurance Sales Agent?

AspectPfs RepresentativeInsurance Sales Agent
Required CredentialsLicensing in financial products, certifications like FINRAState insurance license, certifications vary by product
Work EnvironmentFinancial institutions, client offices, call centersInsurance agencies, client homes, online platforms
Employer & IndustryFinancial services, banking, investment firmsInsurance companies, brokerages, agencies
Common Search & ComparisonYesYes

The Pfs Representative and Insurance Sales Agent roles both involve client interaction and licensing requirements. However, Pfs Representatives focus on financial products like investments and retirement plans, while Insurance Sales Agents primarily sell insurance policies. Both roles operate within financial and insurance industries, often requiring similar licenses, but their product focus and work environments differ slightly.

More about Pfs Representative jobs
Infographic showing various Pfs Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 1% Full Time, 96% Part Time, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,483 per year, or $25.2 per hour.

Full-time

Posted 28 days ago


Cullman Regional Medical Center rating

5.3

Company rating: 5.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

897th of 993 rated hospitals


Job description

PFS Access Representative

Cullman Regional Medical Center - Cullman, AL 35056

Overview

Position Type Full Time Job Shift Day Category Health Care

Description

Patient Access Representative-

  • Data collection and accurate input into the hospital registration system
  • Obtains signatures on all appropriate forms and issues all required notices to the patient or appropriate family member
  • Verifies insurance, identifies certification requirements, and obtains them when necessary. Notifies appropriate supervisory personnel if patient present for services and authorization is required but not on file
  • Calculates estimated amount due and request payment using the hospital approved scripts
  • Accurate and thorough documentation of pertinent events regarding the handling of the account, including researching prior accounts
  • Demonstrates and encourages team behavior and exceptional patient/guest experiences
  • Upholds and promotes patient safety and quality

Qualifications

Education:

High school diploma or equivalent required. The ability to interpret medical terminology required.

Experience:

One to two years of clerical skills required. Insurance verification and hospital or medical experience preferred

Additional Skills/Abilities:

Excellent customer service skills required. Computer experience required


What Cullman Regional Medical Center employees say

Pay

Benefits

Hours and flexibility

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