Salary : $67,392.00 - $70,803.20 Annually
Location : Albuquerque, NM
Job Type: Full Time
Job Number: 2600665
Department: Transit
Division: TR-Administration
Opening Date: 07/16/2026
Closing Date: 8/6/2026 11:59 PM Mountain
Bargaining Unit: NU
Position Summary
Oversee and coordinate personnel activities within an assigned department including recruitment, grievance procedures, labor relations, employee evaluations, equal employment opportunity, affirmative action procedures and employee assistance programs; implement program goals and objectives and perform a variety of administrative and professional tasks in support of assigned area of responsibility.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Essential and Supplemental Functions
ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to the functions listed below)
- Oversee and coordinate personnel activities for an assigned department including recruitment, grievance procedures, labor relations, employee evaluations, equal employment opportunity and employee assistance programs.
- Recommend and assist in the implementation of goals and objectives; establish schedules and methods for providing personnel services; implement policies and procedures.
- Monitor program performance; recommend and implement modifications to systems and procedures.
- Coordinate and patriciate in recruitment efforts of internal and external applicants; create advertisements and scoring plan; monitor, screen, and maintain applicant pool; assist in interview process; finalize hire.
- Investigate employee misconduct incidents; assist in personnel grievance hearings; provide documentation and reports pertaining to all grievances; represent assigned department at grievance hearings.
- Coordinate employee evaluation procedures within assigned department; develop and monitor tracking and reporting systems.
- Ensure department compliance with applicable EEOC laws and regulations; respond to EEOC charges and investigate complaints.
- Provide counseling and direction to employees experiencing difficulty in job duties and responsibilities; provide training as necessary.
- Monitor various personnel actions originating within the department including transfers, new hires, terminations and salary changes; ensure compliance with applicable policies and procedures.
- Serve as liaison for the department with collective bargaining representatives and the Employee Relations Department; negotiate and resolve sensitive issues.
- Prepare and present arguments in formal grievance hearings related to violations of employee contracts or applicable ordinances.
- Maintain confidential personnel records according to established rules and regulations; develop reports concerning new or ongoing programs and program effectiveness.
- Advise department of applicable rules, regulations and contract provisions to assist in solving employee problems.
- Assist in updating salary forecast reports and verifying personnel expenditures for budget preparation.
- Develop personnel reports as requested including performing analysis and making recommendations.
SUPPLEMENTAL FUNCTIONS:
- Maintain awareness of new developments in the field of personnel administration; incorporate new developments as appropriate into programs.
- Perform related duties and responsibilities as required.
Minimum Education, Experience And Additional Requirements
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Bachelor's degree from an accredited college or university in human resources, public administration, or business administration;
and
Four (4) years of human resources experience in a generalist, specialist or analyst role;
and
To include two (2) years of supervisory experience.
Employee or Labor Relations experience preferred.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
Preferred Knowledge
- Basic operations, services and activities of personnel administration program
- Principles and practices of labor relations
- Procedures of grievance hearings
- Principles and practices of collective bargaining contracts, merit system ordinance and labor management ordinance
- Principles and practices of personnel program development and implementation
- Basic procedures, methods and techniques of budget preparation and control
- Principles and practices of recruitment, employee grievance procedures and various other personnel services
- Modern office procedures, methods and equipment including computers
- Pertinent Federal, State and local laws, codes and regulations
- Pertinent Federal, State and local laws, codes and regulations pertaining to employment laws and fair labor practices
- Principles and practices of labor relations including employee grievance, theories and techniques and collective bargaining
Preferred Skills and Ability
- Coordinate and direct assigned personnel programs including recruitment, payroll, grievance procedures, labor relations, employee evaluations, equal employment opportunity and employee assistance programs
- Recommend and implement goals and objectives for providing personnel services
- Interpret and explain assigned department personnel policies and procedures
- Assist in personnel grievance hearings
- Prepare and present arguments for grievances
- Provide counseling and direction to employees
- Maintain confidential personnel records according to established rules and regulations
- Communicate clearly and concisely
- Perform the essential functions of the job with or without reasonable accommodation
- Establish and maintain effective working relationships with those contacted in the course of work
Working Conditions
Environmental:
Office environment, exposure to computer screens.
Physical:
Essential and supplemental functions may require maintaining physical condition necessary for sitting for prolonged periods of time.
Total Rewards. Total You.
The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!
Paid holidays? Check
Paid parental leave? Check
Paid birthdays off? Check
Vacation and sick leave starting Day 1? Check and check
Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.
01
Do you possess Employee or Labor Relations experience?
02
Do you possess a valid New Mexico Driver's License, or have the ability to obtain by date of hire (attach a copy of your Driver's License)?
03
Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).
- No High School Diploma
- High School Diploma or GED
- Non/degree accredited- Some College
- Associates
- Bachelors
- Masters
- Juris Doctorate
- Doctorate
04
Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.
- No experience
- 1 to less than 6 months
- 6 to less than 12 months
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years to less than 6 years
- 6 years to less than 7 years
- 7 years to less than 8 years
- 8 years to less than 9 years
- 9 years to less than 10 years
- 10 years to less than 11 years
- 11 years to less than 12 years
- 12 years to less than 13 years
- 13 or more years
05
Do you possess the supervisory experience outlined in the minimum requirements? If you are a current or former CABQ Employee and you have successfully completed the City of Albuquerque's Pre-Management Development Program (PMDP), please include two (2) additional years in your supervisory experience (attach certificate, if applicable).
Required Question