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Personal Lines Team Leader Jobs (NOW HIRING)

The Jonus Group

Personal Lines Team Lead

Kingston, NY · On-site

$62K - $80K/yr

This role is pivotal in managing and leading the Personal Lines Sales and Account Management teams, ensuring exceptional customer service, operational efficiency, and team performance. The ideal ...

Criterion Executive Search

PA · Hybrid

National Brokerage with location in Lancaster County, Pennsylvania looking for Personal Lines Team Lead to supervise 16 insurance staff handling individual policies like home and auto. They manage ...

Leavitt Group

Personal Lines Service Team Lead

Grove City, OH · On-site

$36K - $49K/yr

Partner with leadership to improve processes and enhance team efficiency * Monitor team performance ... Strong understanding of Personal Lines coverages and service processes * A collaborative mindset ...

Leavitt Group

Personal Lines Account Manager

Lancaster, PA · On-site

$43K - $59K/yr

A Leavitt affiliate, Spotts Insurance is looking to add new talent to their Personal Lines team. At Spotts Insurance, our Account Managers are trusted advisors-supporting renewals, driving new ...

Conner Insurance

Personal Lines Advisor

Fort Wayne, IN · On-site

$25K/mo

Team Leadership - Helps to build strong, highly-engaged, efficient teams. * Works with Account Manager and Personal Lines Manager efficiently, respectfully and effectively - establishes priorities ...

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Personal Lines Team Leader information

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$32.5K

$55.3K

$87K

How much do personal lines team leader jobs pay per year?

As of Aug 12, 2026, the average yearly pay for personal lines team leader in the United States is $55,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a personal lines team leader, and why are they important?

To thrive as a Personal Lines Team Leader, you need in-depth knowledge of personal insurance products, leadership experience, and typically an insurance license such as a Property & Casualty License. Familiarity with agency management systems, CRM software, and industry-standard quoting tools is commonly required. Strong interpersonal, coaching, and problem-solving skills help foster a motivated team and build positive client relationships. These competencies are essential for effectively managing teams, ensuring compliance, and delivering exceptional customer service in a competitive insurance market.

What does a personal lines team leader do?

A Personal Lines Team Leader oversees a team of insurance professionals who handle personal insurance products such as auto, home, and renters insurance. Their responsibilities include managing daily operations, supporting team members, ensuring customer satisfaction, and meeting sales or service targets. They also provide training, resolve complex customer issues, and help implement company policies and procedures to improve efficiency and service quality.

What is the difference between Personal Lines Team Leader vs Personal Lines Agent?

AspectPersonal Lines Team LeaderPersonal Lines Agent
CredentialsInsurance license, leadership skillsInsurance license, sales skills
Work EnvironmentSupervises team, manages operationsInteracts directly with clients, sells policies
Employer & Industry UsageInsurance agencies, brokeragesInsurance agencies, brokerages
Primary FocusTeam management, process oversightCustomer service, policy sales

The main difference between a Personal Lines Team Leader and a Personal Lines Agent lies in their roles. The Team Leader oversees team performance and manages operations, requiring leadership skills. The Agent focuses on client interactions and selling policies. Both roles require insurance licensing and are common in insurance agencies, but their responsibilities differ significantly.

What are some common challenges faced by a personal lines team leader, and how can they be effectively managed?

Personal Lines Team Leaders often encounter challenges such as balancing team performance metrics with individual development, adapting to rapidly changing insurance regulations, and managing high volumes of customer inquiries. Effective management involves clear communication of goals, ongoing training for team members, and implementing efficient processes to handle workload fluctuations. Additionally, fostering a collaborative environment and maintaining open lines of communication with both team members and upper management are key to successfully navigating these challenges.
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Personal Lines Team Leader jobs near you
Infographic showing various Personal Lines Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,252 per year, or $26.6 per hour.

Personal Lines Team Lead

The Jonus Group

Kingston, NY • On-site

$62K - $80K/yr

Other

Retirement, PTO

Re-posted 25 days ago

Job description


Personal Lines Team Lead
Job Summary
Seeking a dedicated and experienced Personal Lines Team Lead to join a team. This role is pivotal in managing and leading the Personal Lines Sales and Account Management teams, ensuring exceptional customer service, operational efficiency, and team performance. The ideal candidate will bring strong leadership skills, a customer-focused mindset, and the ability to foster a collaborative and high-performing team culture.
Compensation Package
  • Salary Range: $62,500 - $80,000 annually
  • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
  • Directly manage the Personal Lines Sales and Account Management teams, including supervision, coaching, and professional development
  • Set performance expectations and monitor key performance indicators to achieve sales, service, and retention goals
  • Provide guidance and establish standards to maintain exceptional customer satisfaction
  • Represent the agency at networking and community events
  • Foster a high-performing, motivated, and accountable team culture
  • Collaborate with staff to resolve client issues, improve processes, and drive revenue growth
  • Audit workflows, policies, and procedures to ensure efficiency and regulatory compliance
  • Support budget development and monitor departmental financial health
  • Handle occasional confrontations with customers in a professional and effective manner
  • Prioritize in-person interactions and ensure they are efficient and productive
  • Perform other duties as assigned by management
Qualifications/Requirements
  • Licenses/Certifications: Property & Casualty (P&C) license and a valid driver's license are required
  • Experience: Minimum of 3 years of management experience; account management experience is preferred but can be taught
  • Technical Skills: Experience with EPIC software is preferred, but training will be provided if necessary
  • Soft Skills: Strong problem-solving abilities, excellent customer interaction skills, adaptability, and the ability to handle high-pressure situations with professionalism
  • Education: Relevant educational background is preferred

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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

Social media

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