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Personal Lines Insurance Account Manager Jobs (NOW HIRING)

APR

Personal Lines Account Manager

Tappan, NY · On-site

$45K - $62K/yr

The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle ...

APR

Personal Lines Account Manager | Remote

Eden, WI · Remote

$60 - $80K/hr

The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle ...

The Misch Group

Personal Lines Account Manager

Chicago, IL · On-site

$55K - $70K/yr

Insurance & Financial Services Employment Type: Full Time Location: Illinois Compensation: $55,000 - $70,000 / year Description We are looking for a Personal Lines Account Manager to join our team in ...

The Misch Group

Personal Lines Account Manager

Chicago, IL · On-site

$55K - $70K/yr

Insurance & Financial Services Employment Type: Full Time Location: Illinois Compensation: $55,000 - $70,000 / year Description We are looking for a Personal Lines Account Manager to join our team in ...

The Misch Group

Personal Lines Account Manager

Chicago, IL · On-site

$55K - $70K/yr

Insurance & Financial Services Employment Type: Full Time Location: Illinois Compensation: $55,000 - $70,000 / year Description We are looking for a Personal Lines Account Manager to join our team in ...

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Personal Lines Insurance Account Manager information

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$32.5K

$55.3K

$87K

How much do personal lines insurance account manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for personal lines insurance account manager in the United States is $55,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $61,000.00 per year, depending on experience, location, and employer.

How does a Personal Lines Insurance Account Manager typically collaborate with underwriters and clients to provide effective coverage solutions?

A Personal Lines Insurance Account Manager acts as a vital link between clients and insurance underwriters. On a daily basis, you'll review clients' insurance needs, communicate relevant details to underwriters, and advocate for the best possible coverage options. This role requires strong interpersonal and organizational skills, as you'll often coordinate policy renewals, address coverage gaps, and resolve client concerns. Effective collaboration ensures that clients receive tailored solutions while maintaining compliance with carrier guidelines, making teamwork and proactive communication key to success.

What does a Personal Lines Insurance Account Manager do?

A Personal Lines Insurance Account Manager is responsible for managing and servicing insurance policies that cover individuals and families, such as auto, home, renters, and personal liability insurance. They work with clients to assess their insurance needs, provide policy recommendations, process renewals, and handle claims or policy changes. Account managers also act as a primary point of contact for clients, ensuring customer satisfaction and helping clients understand their coverage options.

What is the difference between Personal Lines Insurance Account Manager vs Customer Service Representative?

AspectPersonal Lines Insurance Account ManagerCustomer Service Representative
CredentialsLicenses in insurance, relevant certificationsBasic insurance knowledge, sometimes licensing
Work EnvironmentOffice-based, client-facing, independent or agency settingCall centers, agency offices, or remote
Employer & IndustryInsurance agencies, brokerages, companiesInsurance companies, agencies, customer support centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy info, basic support

While both roles involve working with insurance policies, the Personal Lines Insurance Account Manager focuses on managing client accounts, renewals, and sales, requiring specific licenses and industry experience. In contrast, the Customer Service Representative primarily handles customer inquiries and provides support, often with less specialized licensing. The account manager role is more client-focused and sales-oriented, whereas the representative role emphasizes customer support and information dissemination.

What are the key skills and qualifications needed to thrive as a Personal Lines Insurance Account Manager, and why are they important?

To succeed as a Personal Lines Insurance Account Manager, you need a strong understanding of insurance products, policy management, and risk assessment, typically supported by relevant state insurance licenses. Familiarity with agency management systems (such as Applied Epic or AMS360) and quoting software is often required. Outstanding customer service, attention to detail, and effective communication skills help build lasting client relationships and resolve issues efficiently. These abilities are vital for ensuring client satisfaction, policy accuracy, regulatory compliance, and business retention in a competitive industry.
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Personal Lines Insurance Account Manager jobs near you
Personal Lines Insurance Account Manager

Personal Lines Insurance Account Manager

Finck Perras Insurance Agency Inc

Easthampton, MA • On-site

$44K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Welcome to Finck Perras Insurance Agency Inc., where we believe in the power of genuine connection and outstanding service. Located in the heart of Easthampton, Massachusetts, we're a dedicated team committed to helping our community protect what matters most. We're looking for someone with a warm heart and a sharp mind to join us as a Personal Lines Insurance Account Manager. If you find joy in helping people, have a knack for clear communication, and enjoy solving problems, you might be exactly who we need. You'll be the friendly voice and guiding hand for our clients, ensuring they feel understood and well-cared for. This isn't just a job; it's an opportunity to become an integral part of a supportive agency that values its team and its clients. We offer a welcoming environment where you can grow your skills and make a real difference every single day.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Vision Insurance

Life Insurance

Disability Insurance


Responsibilities

Serve as the primary point of contact for our personal lines insurance clients.

Respond to client inquiries via phone, email, and in person with a friendly and professional demeanor.

Assist clients with policy changes, renewals, and billing inquiries.

Explain policy coverage and endorsements clearly and concisely.

Process endorsements, cancellations, and new business applications accurately.

Build and maintain strong relationships with clients, ensuring their ongoing satisfaction.

Collaborate with producers to provide exceptional client service throughout the insurance lifecycle.


Requirements

High school diploma or equivalent required.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite.

Ability to manage multiple tasks and prioritize effectively.

A positive attitude and a genuine desire to help others.

Previous experience in customer service or the insurance industry is a plus.

Massachusetts Property and Casualty Insurance License (preferred, but willing to train the right candidate).