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Personal Injury Case Manager Jobs in Raleigh, NC

DAN

TravelAssist Case Manager

Durham, NC · On-site +1

$19 - $24.50/hr

TravelAssist Case Manager POSITION OVERVIEW FLSA: Exempt, Full Time Department: Assistance Services Primary Worksite: 6 West Colony Place, Durham, NC Reports to: Vice President, Claims and Assistance ...

Dlapiper

Case Manager

Raleigh, NC · Hybrid

$70.43 - $112/hr

Summary Under the supervision of attorneys, the Case Manager manages a range of substantive and complex cases, matters, or entity-related duties. This individual prepares drafts of legal and other ...

Elwyn

Case Manager

Raleigh, NC

$19.23 - $21.63/hr

Responsibilities Elwyn seeks a Case Manager , who will be responsible for the general daily care of ... The goal is to help clients achieve social, economic, emotional, and personal independence to live ...

Team Select Home Care

Case Manager

Raleigh, NC

$19.50 - $25/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care of assigned patients and associated staff in accordance with physician orders and the plan of care ...

Team Select Home Care

Case Manager

Raleigh, NC · On-site

$19.50 - $25/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care of assigned patients and associated staff in accordance with physician orders and the plan of care ...

Elwyn

Case Manager

Raleigh, NC · On-site

Responsibilities Elwyn seeks a Case Manager , who will be responsible for the general daily care of ... The goal is to help clients achieve social, economic, emotional, and personal independence to live ...

Elwyn

Case Manager

Raleigh, NC · On-site

$19.23 - $21.63/hr

Elwyn seeks a Case Manager , who will be responsible for the general daily care of program clients ... The goal is to help clients achieve social, economic, emotional, and personal independence to live ...

Morgan & Morgan, P.A.

Trial Attorney

Raleigh, NC

... case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development. Summary Morgan & Morgan is looking for an experienced Personal Injury ...

BrightSpring

Foster Care Case Manager

Raleigh, NC

$49K - $51K/yr

PERSONAL WORK RELATIONSHIP: The Foster Care Case Manager makes decisions regarding the placement and treatment of neglected, abused, disturbed, and medically complex children. He or she will have ...

NCSU

Assistant Director / Case Manager

Raleigh, NC

... Case Manager Anticipated Hiring Range $65,000 - $75,000 Work Schedule Monday - Friday, 8am - 5pm ... to enhance your personal and professional well-being. As you consider this opportunity, we ...

Perfect Oppurtunity Staffing LLC

Case Managers

Raleigh, NC · On-site

$19.50 - $25/hr

... open personal qualities, clear sense of boundaries. A strong sense of and respect for ... Case Manager 1 Provide all required documentation in a timely manner, which may include client ...

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All JobsPersonal Injury Case JobsPersonal Injury Case Manager JobsPersonal Injury Case Manager Jobs in Raleigh, NC

Personal Injury Case Manager information

See Raleigh, NC salary details

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How much do personal injury case manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for personal injury case manager in Raleigh, NC is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.15 per hour, depending on experience, location, and employer.

What does a personal injury case manager do?

A Personal Injury Case Manager coordinates and manages all aspects of personal injury cases for law firms or legal organizations. They assist clients by gathering medical records, communicating with healthcare providers, and ensuring all necessary documentation is organized for attorneys. They also serve as a liaison between clients, attorneys, insurance companies, and medical professionals to facilitate case progress. Their goal is to help move cases efficiently from initial intake through settlement or trial, while keeping clients informed throughout the process.

What are the main challenges a personal injury case manager faces when handling multiple cases simultaneously?

Personal Injury Case Managers often juggle numerous cases at once, which requires excellent organizational skills and the ability to prioritize tasks efficiently. Managing client expectations, coordinating with attorneys, medical providers, and insurance companies, and ensuring timely documentation can be challenging. Staying on top of deadlines and maintaining clear communication are essential to avoid delays and ensure positive outcomes for clients. Adaptability and strong interpersonal skills help navigate the complexities of each unique case.

What are the key skills and qualifications needed to thrive as a personal injury case manager, and why are they important?

To thrive as a Personal Injury Case Manager, you need a solid understanding of personal injury law, case management procedures, and typically some paralegal education or legal experience. Familiarity with legal case management software, document management systems, and proficiency in Microsoft Office are commonly required. Exceptional organizational skills, attention to detail, and the ability to communicate compassionately with clients set outstanding case managers apart. These skills and qualities are crucial for efficiently managing caseloads, ensuring legal compliance, and supporting clients through complex legal processes.

What is the difference between Personal Injury Case Manager vs Personal Injury Paralegal?

AspectPersonal Injury Case ManagerPersonal Injury Paralegal
CredentialsRelevant certifications, experience in case coordinationParalegal certification, legal training
Work EnvironmentInsurance companies, law firms, healthcare providersLaw firms, legal departments
Employer & IndustryLegal, healthcare, insurance sectorsLegal industry primarily
Primary FocusManaging client cases, coordinating medical and legal infoLegal research, document preparation, assisting attorneys

While both roles support personal injury cases, a Personal Injury Case Manager focuses on coordinating client care and case progress, often working directly with clients and healthcare providers. A Personal Injury Paralegal assists attorneys with legal documentation and research. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Personal Injury Case Manager jobs in Raleigh, NC?

For Personal Injury Case Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Personal Injury Case Manager jobs in Raleigh, NC look for?

The top searched job categories for Personal Injury Case Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Personal Injury Case Manager jobs?

Cities near Raleigh, NC with the most Personal Injury Case Manager job openings:

Personal Injury Case Manager jobs near you
Infographic showing various Personal Injury Case Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $50,056 per year, or $24.1 per hour.

TravelAssist Case Manager

DAN

Durham, NC • On-site, Remote

$19 - $24.50/hr

Full-time

Re-posted 22 days ago

Job description

TravelAssist Case Manager


POSITION OVERVIEW

FLSA: Exempt, Full Time

Department: Assistance Services

Primary Worksite: 6 West Colony Place, Durham, NC

Reports to: Vice President, Claims and Assistance Services

Salary: Commensurate with experience


This position is responsible for coordinating travel assistance, medical transportation, and related case management services. This isnot a Social Worker position and does not provide traditional social work services.


JOB SUMMARY

The TravelAssist Case Manager helps DAN members access their membership and insurance benefits when involved in a medical emergency while away from home. Members who need assistance call DAN's emergency hotline where queries are triaged by medical consultants who work with the treating physician to determine the medical needs and possible medical transportation needs of the member. Once a plan is finalized, the case is transferred to the TravelAssist Case Manager who is responsible for the operational execution of the mission.

Missions often begin with an emergency medical transportation to the closest medical facility. Other services include monitoring the member's condition and the mission as it progresses, keeping family members informed of the members situation, arranging follow up medical transfers, hyperbaric chamber treatments, physician visits, and more. Once the medical emergency passes, the TravelAssist Case Manager will help arrange transportation home, or to another medical facility for further care or treatment.


The TravelAssist Case Manager must exercise independent thinking and critically evaluate information to make appropriate decisions regarding mission parameters to ensure the best outcome for members.


RESPONSIBILITIES

  • Coordinate and provide safe, timely, effective, efficient, and member-centered care.
  • Promote quality and cost-effective interventions to improve outcomes.
  • Handle case assignments, draft service plans, review case progress, and determine case closure.
  • Facilitate multiple care aspects (case coordination, information sharing, etc.); interact with members to monitor their progress and ensure satisfaction.
  • Work with other DAN departments to develop and maintain an international database of local providers (air ambulance, hospitals, etc.) to supplement the existing Hyperbaric Chamber and Referral Physician databases.
  • Work with the DAN Medical Services department to develop clear lines of responsibility for case management and efficient SOPs for the management and transfer of cases.
  • Inform members of available DAN membership and insurance benefits so the member can make informed decisions.
  • Record case information, accurately complete all necessary forms, and produce reports as needed.
  • Adhere to professional standards outlined by DAN's protocols, rules, and regulations.


MINIMUM REQUIREMENTS

  • Proven working experience in travel assistance and/or medical case management, including expertise and knowledge in emergency/critical and acute care; medevac transport services, and understanding of flight physiology is a plus.
  • Excellent knowledge of case management principles, healthcare management, and reimbursement.
  • Critical, independent thinking where outcomes are often time-sensitive; must be self-motivated and able to work in high-pressure situations.
  • Effective communication skills, verbal and written, to build and maintain internal and external relationships.
  • Excellent organizational and time management skills, with the ability to multi-task, problem solve, prioritize, delegate, and meet critical deadlines.
  • Compassionate, with teamwork skills.
  • Typing and computer skills with proficiency in Microsoft Office software.
  • Bachelor's degree in the healthcare field or equivalent experience.


WORKSITE


The primary worksite is the DAN office in Durham, North Carolina. Following an introductory period (3 - 6 months), this position will be eligible for telecommuting or a remote work arrangement. Details will be discussed during the interview process

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