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Personal Banker Jobs in Michigan (NOW HIRING)

Oxford Bank

Personal Banker

Clarkston, MI · On-site

$19.75 - $24/hr

Personal Bankers of all levels will be lead team members in building and managing lifelong relationships with both consumer and business clients. Personal Bankers demonstrate a genuine interest in ...

Oxford Bank

Personal Banker

Ortonville, MI · On-site

$17 - $20.75/hr

Personal Bankers of all levels will be lead team members in building and managing lifelong relationships with both consumer and business clients. Personal Bankers demonstrate a genuine interest in ...

Oxford Bank

Personal Banker

Clarkston, MI · On-site

$19.75 - $24/hr

Personal Bankers of all levels will be lead team members in building and managing lifelong relationships with both consumer and business clients. Personal Bankers demonstrate a genuine interest in ...

Oxford Bank

Personal Banker

Ortonville, MI

$17 - $20.75/hr

Personal Bankers of all levels will be lead team members in building and managing lifelong relationships with both consumer and business clients. Personal Bankers demonstrate a genuine interest in ...

Arbor Financial Credit Union

Personal Banker

Portage, MI · On-site

$19/hr

Description Personal Banker Benefit Highlights * Paid vacation, personal, sick, holiday, volunteer & birthday time off * Top-notch health insurance, vision, and dental * HSA, Flexible spending plans ...

Huron Community Bank

Personal Banker

Tawas City, MI · On-site

$17.25 - $21/hr

We are seeking a friendly, dependable, and customer-focused Personal Banker to join our team. The ideal candidate will provide exceptional service to our customers while accurately processing ...

Huron Community Bank

Personal Banker

Tawas City, MI · On-site

$16/hr

We are seeking a friendly, dependable, and customer-focused Personal Banker to join our team. The ideal candidate will provide exceptional service to our customers while accurately processing ...

American 1 Credit Union

Personal Banker

Battle Creek, MI · On-site

$21.13/hr

Personal Banker * Wage: 21.13/hour (Competitive) * Benefits start on day one: Health, Dental, Vision, Responsible Time Off * All offers of employment are contingent upon background screens . The ...

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Personal Banker information

See Michigan salary details

$11

$18

$24

How much do personal banker jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for personal banker in Michigan is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $19.71 per hour, depending on experience, location, and employer.

What is a personal banker?

A personal banker is a financial planner and advisor for their customers, providing investment options and assistance in preparing long-term financial goals, estates, taxes and wills. Their responsibilities are calculating the risks and rewards of investments (like stocks and bonds), making recommendations, setting up educational and retirement funds, and offering or selling insurance. They service multiple customers, and may also offer tax preparation. A personal banker will meet with their clients to review financial records, update them on their investments, or change financial plans.

What are the key skills and qualifications needed to thrive as a personal banker, and why are they important?

To thrive as a Personal Banker, you need a solid understanding of financial products, sales techniques, and customer service, typically supported by a bachelor’s degree in finance or a related field. Familiarity with banking software, CRM systems, and regulatory compliance procedures is essential. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart. These skills are crucial for building client trust, achieving sales goals, and ensuring accurate financial transactions within the bank.

What are some common challenges personal bankers face when supporting clients, and how can they effectively address them?

Personal Bankers often encounter challenges such as managing multiple client requests simultaneously, addressing complex financial needs, and staying current with banking regulations. Effective time management and strong communication skills are crucial for prioritizing tasks and ensuring each client receives personalized service. Building a deep understanding of financial products and proactively seeking training opportunities can help Personal Bankers confidently guide clients through financial decisions and regulatory changes.

What is the difference between Personal Banker vs Customer Service Representative?

AspectPersonal BankerCustomer Service Representative
CredentialsHigh school diploma; some roles may require FINRA or banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, financial advising settingsCall centers, retail stores, bank branches
Primary ResponsibilitiesFinancial advising, account management, loan and mortgage assistanceHandling customer inquiries, transactions, account support
Employer & Industry UsageBanking, financial servicesBanking, retail, customer service sectors

Personal Bankers focus on financial advising and managing client accounts, often requiring specialized knowledge and certifications. Customer Service Representatives primarily handle customer inquiries and transactions, with less emphasis on financial advising. While both roles work in banking environments, their responsibilities and skill requirements differ significantly.

More about Personal Banker jobs

What are the most commonly searched types of Personal Banker jobs in Michigan?

The most popular types of Personal Banker jobs in Michigan are:

What are popular job titles related to Personal Banker jobs in Michigan?

For Personal Banker jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Personal Banker jobs in Michigan look for?

The top searched job categories for Personal Banker jobs in Michigan are:

What cities in Michigan are hiring for Personal Banker jobs?

Cities in Michigan with the most Personal Banker job openings:

What are popular job titles related to Personal Banker jobs in MI?

For Personal Banker jobs in MI, the most frequently searched job titles are:

Personal Banker jobs near you
Infographic showing various Personal Banker job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 2% Temporary, 4% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,701 per year, or $18.1 per hour.

Personal Banker

Oxford Bank

Clarkston, MI • On-site

$19.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Job Summary
The Personal Banker is the face of Oxford Bank and will act as the primary customer contact within each branch. Personal Bankers of all levels will be lead team members in building and managing lifelong relationships with both consumer and business clients. Personal Bankers demonstrate a genuine interest in their customers and ask questions to understand financial needs and priorities. Personal Bankers will be product knowledge experts and understand the functions of all lines of business at Oxford Bank. Personal Bankers present options to clients to make their banking easy and convenient, ensuring the needs of the client always come first. Cultivating strong relationships will come through by recommending products, services and processing all transaction types. Personal Bankers have a genuine interest in learning and understanding client financial goals, both short and long term. Personal Bankers proactively contact customers by phone to follow up on client satisfaction, build relationships, and address any additional financial needs. Solutions to help customers will be directly recommended and implemented by the Personal Banker or bank experts/partners. The Personal Banker is the primary manager for customer relationships, is empowered and responsible to ensure bank partners provide excellent service and solutions to help the customer reach their goals. Special emphasis is placed on assisting customers with more complex needs such as personal financial reviews, lending services, small business needs, investments, and retirement.
Primary Responsibilities
Put customers at the center of everything you do
  • Display a friendly, positive attitude when serving both internal and external customers
  • Possess strong customer service skills
  • Build relationships with customers that go beyond one interaction
  • Focus on customer long-term financial needs
  • Engage customers in meaningful financial conversations that include understanding what's important to them
  • Inform customers of appropriate options available to help achieve financial goals
  • Proactively follow up with customers on commitments, satisfaction, and ongoing financial conversations to build lifelong relationships

Earn customer trust
  • Demonstrate awareness and respect for customers� time by ensuring all interactions are efficient and accurate
  • Follow all policies and procedures required to maintain accuracy, manage risk, prevent fraud, and protect customers

Resolve customer complaints and concerns
  • Execute problem resolution steps in compliance with Oxford Bank protocols
  • Listen carefully to customers, displaying empathy for any situation
  • Take ownership of the issue and follow up to ensure the issue is resolved

Possess strong character and values
  • Follow Oxford Bank Cultural Values (Core Values); see attached Culture Book
  • Exhibit a high degree of integrity, trustworthiness and professionalism, all the time
  • Manage risk by maintaining appropriate controls to ensure operational integrity and compliance with applicable regulations, policy requirements and audit procedures

Embrace the opportunity to learn
  • Learn the features, fees and benefits of products and services that help meet customer needs
  • Seek opportunities for self-guided learning and embrace coaching and feedback from fellow team members

Work effectively with a diverse team
  • Lead by example to create an inclusive and professional environment where all team members are treated with respect and diversity is valued
  • Demonstrate genuine care for every team member, taking the initiative to assist others
  • Participate in meetings and share ideas to help achieve team objectives

Additional position requirements
  • Cash handling; process teller transactions, vault duties, ITM/ATM assistance
  • Operational excellence and internal/operational audit responsibilities
  • Open and Close accounts, account servicing and maintenance, and routine bank transactions
  • Any other tasks as needed and assigned by management
  • Accountable for maintaining performance standards, branch goals, and to contribute to the overall growth objectives of the branch and the bank (Goals are established and reviewed on an annual basis)

Technical Skills
  • Knowledge and experience with bank computer and core operating system requirements, compliance and security. Basic PC skills to include working knowledge of Microsoft Office Applications, Word, Excel, Adobe, PowerPoint, DocuSign

Education and Experience
  • 3 + years of customer service experience preferred
  • 2 + years of banking experience preferred
  • Bachelor's degree and/or higher education preferred

Eligible Team Members of Oxford Bank enjoy the following benefits:
  • Health and welfare benefits, including medical, dental, vision, life, FSA and disability.
  • Employee Wellness Program
  • Employee Tuition Assistance Program
  • 401(k) Retirement Plan with Company Match: Our 401(k) plan provides a wide range of investment options.
  • Paid Time Off: Our PTO policy provides team members with paid time off from work for vacation, personal business and sick time.
  • Paid Holidays: Ten paid holidays annually.

Additional Information
Department: Personal Banking � Reports to: Branch Manager � Travel: None - may be asked to help at other branch locations occasionally
Hours of work: Monday through Friday work hours with chance of Saturday rotation hours as needed for possible appointments.
Classification: Non-exempt � Employment Type: Full-time � Supervises: None
�Oxford Bank is an equal opportunity employer and is committed to providing equal employment opportunities and an environment free of discrimination and harassment. All employment decisions at Oxford Bank are made without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.�

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