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Permanent Remote Apple Support Jobs (NOW HIRING)

Budget Analyst 4 (BA4/FS)

Olympia, WA · On-site +1

$71K - $96K/yr

Thurston County - Olympia, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid ... Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits ...

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Position Overview We're hiring a remote Signage & Wayfinding Specialist / Revit Drafter to support ... Apple Designs is an Equal Opportunity Employer. We celebrate diversity and are committed to ...

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Permanent Remote Apple Support information

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$10

$29

$52

How much do permanent remote apple support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for permanent remote apple support in the United States is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.54 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Apple Support vs Permanent Remote Apple Technical Specialist?

AspectPermanent Remote Apple SupportPermanent Remote Apple Technical Specialist
CredentialsApple certifications, customer service skillsApple certifications, technical troubleshooting skills
Work EnvironmentRemote customer support, communication-focusedRemote technical troubleshooting, problem-solving
Employer & IndustryApple retail/support, tech industryApple support centers, tech industry
Search & Comparison IntentCustomer support roles, remote Apple jobsTechnical support roles, Apple troubleshooting jobs

Permanent Remote Apple Support primarily involves assisting customers with Apple products through communication and troubleshooting, focusing on customer service. In contrast, Permanent Remote Apple Technical Specialist roles require deeper technical troubleshooting skills and technical certifications. Both roles are remote, industry-specific, and involve Apple products, but they differ in technical complexity and focus.

What are some common challenges faced by remote Apple Support specialists, and how can they be managed effectively?

Remote Apple Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing time effectively across multiple customer cases, and maintaining clear communication with users who may have varying levels of technical expertise. These challenges can be managed by leveraging Apple’s robust suite of remote diagnostic tools, following structured troubleshooting protocols, and participating in regular team training sessions to stay updated on the latest products and solutions. Building strong communication skills and fostering a collaborative relationship with remote colleagues also helps create a supportive work environment and ensures efficient problem resolution.

What are the key skills and qualifications needed to thrive as a Permanent Remote Apple Support specialist, and why are they important?

To thrive as a Permanent Remote Apple Support specialist, you need strong technical troubleshooting skills, knowledge of Apple products and operating systems, and typically a high school diploma or equivalent. Familiarity with remote support tools, AppleCare systems, and ticketing platforms like Zendesk or Salesforce is often required. Excellent communication, patience, and problem-solving abilities make someone stand out in this customer-facing role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration.

What is a Permanent Remote Apple Support job?

A Permanent Remote Apple Support job involves providing technical assistance and customer service for Apple products, such as iPhones, Macs, iPads, and software, while working from a remote location. Employees in this role help customers troubleshoot issues, answer product questions, and guide users through solutions via phone, chat, or email. The 'permanent' aspect means this is a long-term, ongoing position, not a temporary or contract role. It typically requires strong communication skills, technical knowledge of Apple devices, and the ability to work independently from home.
More about Permanent Remote Apple Support jobs
What cities are hiring for Permanent Remote Apple Support jobs? Cities with the most Permanent Remote Apple Support job openings:
What are the most commonly searched types of Remote Apple Support jobs? The most popular types of Remote Apple Support jobs are:
What states have the most Permanent Remote Apple Support jobs? States with the most job openings for Permanent Remote Apple Support jobs include:
Infographic showing various Permanent Remote Apple Support job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 52% Physical, and 48% Remote job distribution, with an average salary of $60,578 per year, or $29.1 per hour.
Software Development Engineer - Traffic Network Proxying, ASE

Software Development Engineer - Traffic Network Proxying, ASE

Apple

Seattle, WA • On-site, Remote

$139K - $258K/yr

Full-time

Medical, Dental, Retirement

Posted 2 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

Join Apple’s innovative team to shape the future of traffic and service development. In this role, you will drive the design, development, and maintenance of network services, proxies, meshes, libraries, and other critical infrastructure components that ensure secure, scalable, and transparent connectivity across Apple cloud environments!
Description
As a Traffic Engineer, you will orchestrate the design and development of cutting-edge traffic components, ranging from network proxying and load balancing to security, routing, and quality of service. These components power Apple services at an unprecedented scale for hundreds of millions of users worldwide. In this role, you'll be instrumental in enhancing our network stack for improved ingress and egress functionality, helping architect the backbone of Apple.
This position goes beyond coding. It's about pushing the boundaries of what's possible in software development by addressing challenges at an extraordinary scale and driving innovation in traffic management. If you're passionate about shaping the future of network engineering and influencing the direction of an industry giant, this is your opportunity to shine.
At Apple, we are committed to fostering a collaborative work environment where you can choose the balance between focused work and social interaction. You’ll provide and receive technical guidance and mentorship, nurturing a culture that values each team member's unique skills, backgrounds, and working styles. We pride ourselves on an encouraging, growth-focused culture that also supports a healthy work-life balance.
Preferred Qualifications
Traffic and Edge: Professional expertise in Traffic/Edge Engineering or Cloud Networking
Expertise with Envoy: experience developing and deploying control-plane components for Envoy, including but not limited to EnvoyGateway and other proxy-related services.
Proficiency in Golang: experience in writing performant and efficient Golang code in production environments.
Proficiency in Java: experience in Java, with a good understanding of object-oriented programming, multi-threading, and JVM performance tuning.
Proficiency in Kubernetes: Experience with Kubernetes for orchestrating microservices, with knowledge of deployments, services, ingress controllers, and custom controllers.
Infrastructure Traffic Experience: Familiarity with traffic management patterns, service discovery, load balancing, observability, and security in modern distributed systems.
API Design: Ability to design RESTful APIs and gRPC services for integration with internal and external systems.
Collaborative Mindset: Strong communication skills with an ability to collaborate effectively with remote teams.
Experience with Large-Scale Distributed Systems: Experience in designing and maintaining large-scale systems that handle significant volumes of traffic across complex infrastructure setups. This includes knowledge of performance tuning, resource management, and the ability to scale systems efficiently.
Minimum Qualifications
2+ years of relevant industry experience
Professional expertise in software engineering
Skilled with one or more advanced programming language such as C, C++, Java or Go
Full product lifecycle ownership mindset (design → implementation → production)
Passionate about improving the team and partners you work with
BS degree or higher in Computer Science, a related field, or equivalent experience
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $139,500 and $258,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976