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Internship Remote Apple Support Jobs (NOW HIRING)

Detroit IT

Apple Support Specialist

Troy, MI · Remote

We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed ... MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our ...

Mannix Marketing

Web Design Intern

Web Design Internship Remote If you're studying design and want to see how it actually works inside ... Supporting design consistency reviews across active projects * Learning how brand strategy ...

Mondo

Technical Analyst

Glenside, PA · Remote

$23 - $25/hr

... IT support team, delivering remote and on-site technical support across hardware and software ... Mac/Apple support experience. * Familiarity working with third-party software content platforms.

DMI

Apple/macOS SME

$77K - $85K/yr

Apple Certified Support Professional (ACSP) or equivalent certification * Experience managing macOS ... Remote, US #LI-MS3 #DICE Minimum Salary Rate$77,800.00Median Salary Rate$85,341.00Working at DMI ...

DMI

Apple/macOS SME

$77K/yr

Apple Certified Support Professional (ACSP) or equivalent certification * Experience managing macOS ... Remote, US #LI-MS3 #DICE Minimum Salary Rate $77,800.00 Median Salary Rate $85,341.00 Working at ...

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How much do internship remote apple support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for internship remote apple support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are Internship Remote Apple Support positions?

Internship Remote Apple Support positions are entry-level roles at Apple where interns work remotely to assist customers or internal teams with Apple products and services. These internships typically involve troubleshooting technical issues, responding to customer inquiries, and providing guidance on the use of Apple devices and software. Interns gain valuable experience in customer service, technical support, and communication while working from home. These roles are ideal for students or recent graduates interested in technology and customer support, offering insights into Apple's operations and potential pathways for future employment.

What are some common challenges faced by interns in a remote Apple Support role, and how can they be addressed?

Interns in a remote Apple Support role often face challenges such as building rapport with customers virtually, managing time effectively in a home environment, and staying updated with Apple's rapidly evolving products and services. To overcome these, it's important to proactively communicate with your team, utilize Apple's training resources, and set a structured daily routine. Regular check-ins with mentors and participation in team meetings can also help interns feel connected and supported while developing their technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Internship Remote Apple Support, and why are they important?

To thrive as an Internship Remote Apple Support, you need a solid understanding of Apple products, basic troubleshooting skills, and strong communication abilities, often supported by current enrollment in a relevant academic program. Familiarity with Apple's support platforms, ticketing systems, and remote assistance tools is typically required. Excellent problem-solving, patience, and customer service skills help interns stand out when assisting users remotely. These skills and qualities are essential for delivering effective technical support, ensuring customer satisfaction, and building a foundation for future roles in tech support.
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What are the most commonly searched types of Remote Apple Support jobs? The most popular types of Remote Apple Support jobs are:
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Internship Remote Apple Support jobs near you

Apple Support Specialist

Detroit IT

Troy, MI • Remote

Full-time

Re-posted 5 days ago

Job description

Company Description

Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.

Job Description

Job Summary:

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.

Job Responsibilities:

Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.

User account setup using local, open directory and active directory. 

Migration of user data from system to system.

Imaging of Mac's using Netboot/Netimage or similar product such as Casper.

Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.

Basic hardware repair including hard drive and memory upgrades.


Qualifications

Must have excellent verbal and written communications skills, as you will be working in a customer service environment.

Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.

Ability to travel to and from clients sites.

Bachelor's Degree in an IT related field (preferred).

Apple Certifications at OS level (minimally) and hardware level.

Basic computer hardware repair experience.

Daily reporting to clients.

Tracking time and job notes in job ticketing system and time tracking software.

Notes: 

This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.

If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.


Additional Information

All your information will be kept confidential according to EEO guidelines.

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