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Permanent Remote Apple Support Jobs (NOW HIRING)

... well as permanent remote options), and plenty of opportunity for career growth. We believe in ... Maintain timelines for regular client support requests. Responsible for client delivery. * Partner ...

Apple Certified Support Professional (ACSP) or equivalent certification * Experience managing macOS ... Remote, US #LI-MS3 #DICE Working at DMI DMI is a diverse, prosperous, and rewarding place to work.

Apple/macOS SME

Washington, DC · On-site +1

$140K - $160K/yr

Build and maintain secure macOS workstation images for both on-site and remote/virtual desktop infrastructure (VDI) access. * Support automated provisioning and lifecycle management for Apple devices.

Polish Remote Customer Support Agent

$19.25 - $25.50/hr

Customer Support Agent Portuguese Speaker We are hiring for a permanent customer support position with the opportunity to work remotely from Bulgaria. Job Details * Location: Remote from Bulgaria

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Permanent Remote Apple Support information

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$10

$29

$52

How much do permanent remote apple support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for permanent remote apple support in the United States is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.54 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Apple Support vs Permanent Remote Apple Technical Specialist?

AspectPermanent Remote Apple SupportPermanent Remote Apple Technical Specialist
CredentialsApple certifications, customer service skillsApple certifications, technical troubleshooting skills
Work EnvironmentRemote customer support, communication-focusedRemote technical troubleshooting, problem-solving
Employer & IndustryApple retail/support, tech industryApple support centers, tech industry
Search & Comparison IntentCustomer support roles, remote Apple jobsTechnical support roles, Apple troubleshooting jobs

Permanent Remote Apple Support primarily involves assisting customers with Apple products through communication and troubleshooting, focusing on customer service. In contrast, Permanent Remote Apple Technical Specialist roles require deeper technical troubleshooting skills and technical certifications. Both roles are remote, industry-specific, and involve Apple products, but they differ in technical complexity and focus.

What are some common challenges faced by remote Apple Support specialists, and how can they be managed effectively?

Remote Apple Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing time effectively across multiple customer cases, and maintaining clear communication with users who may have varying levels of technical expertise. These challenges can be managed by leveraging Apple’s robust suite of remote diagnostic tools, following structured troubleshooting protocols, and participating in regular team training sessions to stay updated on the latest products and solutions. Building strong communication skills and fostering a collaborative relationship with remote colleagues also helps create a supportive work environment and ensures efficient problem resolution.

What are the key skills and qualifications needed to thrive as a Permanent Remote Apple Support specialist, and why are they important?

To thrive as a Permanent Remote Apple Support specialist, you need strong technical troubleshooting skills, knowledge of Apple products and operating systems, and typically a high school diploma or equivalent. Familiarity with remote support tools, AppleCare systems, and ticketing platforms like Zendesk or Salesforce is often required. Excellent communication, patience, and problem-solving abilities make someone stand out in this customer-facing role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration.

What is a Permanent Remote Apple Support job?

A Permanent Remote Apple Support job involves providing technical assistance and customer service for Apple products, such as iPhones, Macs, iPads, and software, while working from a remote location. Employees in this role help customers troubleshoot issues, answer product questions, and guide users through solutions via phone, chat, or email. The 'permanent' aspect means this is a long-term, ongoing position, not a temporary or contract role. It typically requires strong communication skills, technical knowledge of Apple devices, and the ability to work independently from home.
More about Permanent Remote Apple Support jobs
What cities are hiring for Permanent Remote Apple Support jobs? Cities with the most Permanent Remote Apple Support job openings:
What are the most commonly searched types of Remote Apple Support jobs? The most popular types of Remote Apple Support jobs are:
What states have the most Permanent Remote Apple Support jobs? States with the most job openings for Permanent Remote Apple Support jobs include:
Infographic showing various Permanent Remote Apple Support job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $60,578 per year, or $29.1 per hour.
Apple Partnerships Lead

Apple Partnerships Lead

3Eye Technologies

Battle Creek, MI • Remote

Full-time

Posted 2 days ago

New


Job description

About 3Eye Technologies
At 3Eye Technologies, we’re more than a distributor - we’re a trusted partner in delivering cloud, software, and hardware solutions with a focus on mobility. We pride ourselves on exceptional service, innovative thinking, and building lasting relationships with our customers and partners. 
3Eye is seeking an Apple Partnerships Lead to drive opportunity creation and pipeline development within our key OEM partner’s sales organizations, with a sole focus on Apple. This role is a remote individual contributor, responsible for building strong relationships with Apple Field sales teams, identifying and developing new opportunities, and bringing qualified opportunities back to 3Eye, and ultimately deployed to the end user. 
The Apple Partnerships Lead will serve as a trusted resource to Apple sellers by educating them on 3Eye’s strategic vendor portfolio, helping shape effective sales plays, and aligning vendor solutions to solve end-user business challenges. This person must be comfortable operating in a fast-paced channel environment, delivering sales training, consistently communicating the pipeline internally, and supporting complex enterprise opportunities ranging from SMB up through Fortune sized accounts.  
Note: This role can be hybrid or remote depending on the location of our ideal candidate. 
Key Responsibilities
  • Build and maintain strong working relationships with Apple sales teams to identify, develop, and influence net-new business opportunities for 3Eye.  
  • Create, manage, and grow a qualified sales pipeline sourced through Apple partner teams.  
  • Educate Apple sales teams on 3Eye’s new and strategic vendors, including value propositions, use cases, competitive positioning, and ideal customer profiles.  
  • Create and deliver professional sales trainings, enablement sessions, and ongoing field education to Apple sellers and relevant partner stakeholders.  
  • Help solve end-user challenges by mapping customer needs to the right mix of Apple products and 3Eye vendor offerings.  
  • Stay highly informed on Apple product portfolios, strategic priorities, and roadmap direction to identify areas of alignment and opportunity.  
  • Partner with account teams on opportunity strategy, deal progression, and partner engagement across targeted end customers.  
  • Track pipeline activity, opportunity stages, forecast inputs, and partner-sourced performance metrics; communicate progress clearly and consistently to leadership.  
  • Act as a visible advocate attending trade shows, in-person events and other relevant social gatherings for 3Eye within the Apple ecosystem while reinforcing 3Eye’s value as a trusted go-to-market partner.  
Qualifications 
  • 3–5 years of experience in channel sales, OEM sales, partner development, business development, or a related field.  
  • Experience working with or alongside Apple Enterprise sales channels and sellers.  
  • Demonstrated success in building a pipeline and uncovering sales opportunities through indirect or partner-led motions.  
  • Strong understanding of enterprise technology sales and the ability to connect products and solutions to business outcomes.  
  • Experience delivering sales presentations, training, and enablement sessions to internal or external stakeholders.  
  • Ability to understand Apple product portfolios, roadmap direction, and go-to-market priorities.  
  • Strong communication, relationship-building, and cross-functional collaboration skills.  
  • Highly organized with the ability to track pipeline, manage follow-up, and communicate status effectively through CRM tools.  
  • Willingness and ability to travel frequently for customer meetings, partner engagements, industry conferences, and channel events.  
  • Bachelor’s degree or equivalent experience preferred.  
Required Experience 
  • Must have experience supporting or managing six- to seven-figure deals across enterprise level to SMB sized accounts.  
  • Proven ability to influence complex enterprise sales cycles involving multiple stakeholders.  
  • Experience helping sales teams position technology solutions to solve end-user business problems. 
  • Confident presenting to partner sellers, account teams, and customer-facing audiences.   
The base salary for this role is $80,000 annually. In addition to base compensation, this position is eligible to participate in a quarterly bonus structure tied to relevant growth and performance metrics. Additional details about the bonus structure will be discussed with candidates as they move through the interview process. 

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