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Performance Director Jobs in Raleigh, NC (NOW HIRING)

Divers Alert Network

Claims Director

Durham, NC · On-site

The Director of Claims leads claims staff, develops departmental processes and performance standards, manages complex and escalated claims matters, and collaborates with internal and external ...

DAN

Claims Director

Durham, NC · On-site

$130K/yr

The Director of Claims leads claims staff, develops departmental processes and performance standards, manages complex and escalated claims matters, and collaborates with internal and external ...

Chick-fil-A

Director in Training

Raleigh, NC · On-site

$20/hr

Director in Training As core members of the restaurant leadership team, Directors in Training ... Lead the team toward accomplishing performance metrics * Ensure proper management and documentation ...

StepUp Ministry

Be Seen First

Program Director (Life Skills Academy Program Director)

Raleigh, NC · On-site

$60K - $70K/yr

... performances. • Oversee the management of program interns, fellows, contract workers, or ... requests for program directors and program support staff. Program Oversight: Development ...

Chick-fil-A

Director in Training

Raleigh, NC · On-site

$20/hr

Director in Training As core members of the restaurant leadership team, Directors in Training ... Lead the team toward accomplishing performance metrics * Ensure proper management and documentation ...

DAN

Claims Director

Durham, NC · On-site

The Director of Claims leads claims staff, develops departmental processes and performance standards, manages complex and escalated claims matters, and collaborates with internal and external ...

Stratus Team LLC

Market Director

Raleigh, NC · On-site

The Market Director is accountable for market-level profitability, team development, and ... Own market-level financial performance, including revenue growth, profitability, backlog ...

HireNow Staffing

Director of Sales

Raleigh, NC · On-site

$120K - $130K/yr

Director of Sales Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow ... Monitor sales performance metrics, market trends, and business opportunities to support continued ...

M3USA

Site Director

Raleigh, NC · On-site

Due to our continued growth, we are hiring for a Site Director at Wake Research, an M3 company ... Hire, train, and develop site staff; conduct performance reviews and establish KPIs to ensure ...

Wake Research

Site Director

Raleigh, NC · On-site

Due to our continued growth, we are hiring for a Site Director at Wake Research, an M3 company ... Hire, train, and develop site staff; conduct performance reviews and establish KPIs to ensure ...

M3USA

Site Director

Raleigh, NC

Due to our continued growth, we are hiring for a Site Director at Wake Research, an M3 company ... Hire, train, and develop site staff; conduct performance reviews and establish KPIs to ensure ...

Wake Research

Site Director

Raleigh, NC · On-site

Due to our continued growth, we are hiring for a Site Director at Wake Research, an M3 company ... Hire, train, and develop site staff; conduct performance reviews and establish KPIs to ensure ...

Chick-fil-A

Director

Durham, NC · On-site

$17 - $20/hr

A Director is someone who consistently lives out our core values, embraces the Chick-fil-A culture ... The ability to coach, hold team members accountable, and resolve performance issues with fairness ...

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Performance Director information

See Raleigh, NC salary details

$57.8K

$116K

$160.4K

How much do performance director jobs pay per year?

As of Sep 11, 2026, the average yearly pay for performance director in Raleigh, NC is $115,985.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,900.00 and $143,400.00 per year, depending on experience, location, and employer.

What is a performance director?

A Performance Director is a senior professional responsible for overseeing and optimizing the performance of teams, departments, or athletes, depending on the industry. In business, they focus on implementing strategies to improve operational efficiency and achieve organizational goals. In sports and entertainment, a Performance Director develops training programs, manages staff, and ensures peak performance. They often work closely with coaches, managers, and executives to set targets and monitor progress. Their role is crucial in driving continuous improvement and achieving high standards of performance.

What are the key skills and qualifications needed to thrive as a performance director?

To excel as a Performance Director, you need expertise in performance management, data analysis, and strategic planning, often supported by a degree in business, marketing, or a related field. Familiarity with analytics platforms (such as Google Analytics), project management tools, and relevant certifications like PMP or digital marketing credentials is highly valuable. Strong leadership, communication, and problem-solving abilities help you motivate teams and drive organizational success. These skills are crucial for optimizing performance outcomes, aligning teams with business goals, and achieving measurable results.

What are some common challenges a performance director faces when aligning cross-functional teams to achieve business objectives?

A Performance Director often encounters the challenge of unifying diverse teams—such as marketing, sales, and operations—under a shared vision for performance improvement. Balancing differing priorities, overcoming communication gaps, and ensuring data-driven accountability across departments require strong leadership and strategic planning. Success in this role relies on fostering collaboration, setting clear performance metrics, and effectively communicating expectations to keep everyone focused on company goals.

What is the difference between Performance Director vs Performance Manager?

AspectPerformance DirectorPerformance Manager
ResponsibilitiesOversees overall performance strategies, sets long-term goals, and aligns performance initiatives with company objectives.Manages day-to-day performance activities, monitors team performance, and implements performance improvement plans.
Required CredentialsTypically requires a bachelor's degree in business, HR, or related field; often a master's degree or certifications like SHRM-SCP.Usually requires a bachelor's degree in HR, business, or related area; certifications like PHR or SHRM-CP are common.
Work EnvironmentStrategic, leadership-focused, often in executive settings or HR departments.Operational, team-focused, working closely with employees and managers.

The Performance Director focuses on strategic performance initiatives and long-term goals, while the Performance Manager handles daily performance management and team development. Both roles require related credentials and work within HR or organizational settings, but differ in scope and focus.

What are the most commonly searched types of Performance jobs in Raleigh, NC?

The most popular types of Performance jobs in Raleigh, NC are:

What are popular job titles related to Performance Director jobs in Raleigh, NC?

For Performance Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Performance Director jobs in Raleigh, NC look for?

The top searched job categories for Performance Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Performance Director jobs?

Cities near Raleigh, NC with the most Performance Director job openings:

Performance Director jobs near you
Infographic showing various Performance Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $106,362 per year, or $51.1 per hour.

Claims Director

Durham, NC • On-site

Divers Alert Network
See more jobs at Divers Alert Networkexternal

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Re-posted 28 days ago

Job description

TITLE:                                      Director, Claims

FLSA:                                       Exempt, Full Time

DEPARTMENT:                    Claims

WORKSITE:                           6 West Colony Place, Durham, NC

REPORTS TO:                       EVP, Insurance Operations


OCCUPATIONALSUMMARY:

Responsible for the strategic leadership, operational management, and oversight of the organization’s claims department. This role ensures timely, accurate, and compliant claims handling while promoting exceptional customer service, effective risk management, and continuous operational improvement. The Director of Claims leads claims staff, develops departmental processes and performance standards, manages complex and escalated claims matters, and collaborates with internal and external stakeholders to support organizational objectives.


DUTIES/RESPONSIBILITIES:

  • Lead and inspire a service-focused team.
  • Oversee the intake, investigation, evaluation, reserving, and resolution of claims.
  • Ensure claims are handled in accordance with policy provisions, company guidelines, regulatory requirements, and industry standards.
  • Manage complex, high exposure, litigated, or escalated claims
  • Review and approve significant coverage determinations, settlement authority, and denial recommendations where applicable.
  • Develop and implement claims handling strategies, workflows, and best practices.
  • Establish department goals, KPIs, and performance standards.
  • Oversee quality assurance and audit processes for claims handling activities.
  • Identify operational, legal, and financial risks within the claims process and implement corrective actions.
  • Assist in the development and implementation of reservation of rights letters, coverage position letters, and claims procedures.
  • Monitor claim reserves, loss trends, and financial exposure.
  • Assist with budgeting and forecasting related to claims operations.
  • Ensure appropriate expense management and vendor performance standards.
  • Maintain positive relationships with insureds, brokers, members, partners, and external stakeholders.
  • Collaborate cross-functionally with underwriting, operations, finance, and customer service teams.
  • Provide claims reporting and operational updates to executive leadership.
  • Other duties as assigned.


EDUCATION

  • Bachelor’s degree or equivalent experience required
  • 10+ years of relevant claims experience
  • 2+ years leadership within a claims management role
  • Valid adjusters license or ability to obtain such


REQUIRED KNOWLEDGE, SKILLS & ABILITIES

  • Knowledge of the scuba diving industry
  • Deep knowledge and experience with captive insurance companies, risk retention groups, accident and health and trip/travel programs
  • Knowledge of Trip/Travel Insurance
  • Excellent interpersonal communication, organization, and management skills
  • Superior project management skills with proven ability to plan, lead and track projects from concept through implementation
  • Ability to manage timelines and milestones to ensure timely reporting and closures
  • Self-motivated with strong attention to details and problem-solving skills
  • Proficient with Microsoft Office Suite and experienced or adaptable to claims management platforms

Hybrid work arrangement is available with this role, 2 days remote and 3 days in office, post the 90-day probationary period.