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People Operations Manager Jobs in Washington (NOW HIRING)

Capital One

Manager, Design Operations

Mclean, VA · On-site

Business & People Operations: * In close collaboration with design leadership manage the design team's people operations and business operations. Activities in this space may range from KPI/OKR ...

Capital One

Manager, Design Operations

Mclean, VA

Business & People Operations: * In close collaboration with design leadership manage the design team's people operations and business operations. Activities in this space may range from KPI/OKR ...

Blend360

Senior Manager, People Enablement

Columbia, MD · On-site

This is a pivotal role, reporting to the SVP, People Operations, that bridges business goals with People Operations strategy. The Senior Manager, People Enablement is responsible for designing and ...

Oak St. Health

Operations Manager

Arlington, VA · On-site

$20 - $34/hr

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance ...

New

CVS Health

Operations Manager

Arlington, VA

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

CVS Health

Operations Manager

Columbia, MD · On-site

$21 - $35/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

CVS Health

Operations Manager

Upper Marlboro, MD · On-site

$20.30 - $34.30/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

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Showing results 21-40

All JobsPeople Operations JobsPeople Operations Manager JobsPeople Operations Manager Jobs in Washington

People Operations Manager information

See Washington salary details

$35.1K

$71.9K

$134.2K

How much do people operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for people operations manager in Washington is $71,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a People Operations Manager?

To thrive as a People Operations Manager, you need a solid background in human resources, organizational development, and employment law, often supported by a degree in HR or a related field. Familiarity with HRIS platforms, payroll systems, and certifications such as SHRM-CP or PHR is typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive approach to communication help you stand out in this role. These skills ensure effective employee management, compliance, and the creation of a positive, productive workplace culture.

What does a People Operations Manager do?

A People Operations Manager is responsible for managing and improving the employee experience within an organization. This role goes beyond traditional HR by focusing on employee engagement, company culture, performance management, and talent development. People Operations Managers work closely with leadership to align HR strategies with business goals, implement policies, and ensure compliance. They also oversee recruitment, onboarding, benefits administration, and conflict resolution, aiming to create a positive and productive work environment.

How does a People Operations Manager typically collaborate with other departments to enhance employee experience?

A People Operations Manager works closely with leaders from various departments, such as Finance, IT, and Operations, to develop and implement initiatives that improve the overall employee experience. This often includes coordinating onboarding processes, ensuring workplace policies align with company culture, and supporting professional development programs. Regular cross-functional meetings and feedback loops are common, allowing People Ops to address department-specific needs and align HR strategies with broader business goals. Collaboration is key to fostering a positive, unified work environment.

What is the difference between People Operations Manager vs HR Business Partner?

AspectPeople Operations ManagerHR Business Partner
CredentialsHR certifications, relevant degreesHR certifications, strategic HR experience
Work EnvironmentFocus on HR processes, employee experience, and operationsStrategic partner working closely with leadership
Employer & Industry UsageCommon in tech, startups, and large organizationsUsed across various industries for strategic HR support
Search & Comparison IntentUnderstanding operational HR rolesStrategic HR collaboration and planning

The People Operations Manager primarily handles HR processes, employee experience, and operational tasks, while the HR Business Partner focuses on strategic HR initiatives and aligning HR strategies with business goals. Both roles require HR certifications and are integral to organizational success, but they differ in scope and focus.

What are the most commonly searched types of People Operations jobs in Washington? The most popular types of People Operations jobs in Washington are:
What are popular job titles related to People Operations Manager jobs in Washington? For People Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching People Operations Manager jobs in Washington look for? The top searched job categories for People Operations Manager jobs in Washington are:
What cities in Washington are hiring for People Operations Manager jobs? Cities in Washington with the most People Operations Manager job openings:
People Operations Manager jobs near you
Infographic showing various People Operations Manager job openings in Washington as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,870 per year, or $34.6 per hour.

Director, People Operations (R5390)

Shield AI

Washington, DC

Full-time

Posted 24 days ago

Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Shield AI is seeking a Director of People Operations to lead and evolve our People Operations function as we continue to scale. In this role, you'll shape how we deliver an exceptional employee experience by building efficient, technology-enabled, and AI-powered processes that support every stage of the employee lifecycle. You'll balance strategic transformation with hands-on operational leadership, partnering closely with HR, Payroll, Finance, IT, Legal, and business leaders to create a high-performing, scalable People organization that enables our employees-and our business-to thrive. 
What you'll do:
Strategic Leadership & Team Management 
  • Define and execute a unified People Operations vision, operating model, and multi-year roadmap spanning candidate interviewing, hiring, employee onboarding and employee lifecycle operations.
  • Lead day-to-day operations, ensuring consistent, high-quality service delivery across the employee lifecycle.
  • Lead and scale a rapidly growing People Operations function through direct leadership, with full accountability for team performance, service quality, and outcomes across the candidate and employee lifecycle.
  • Establish team structure, capacity planning, KPIs, and operating rhythms to support hiring velocity, onboarding effectiveness, and ongoing operational excellence.
  • Serve as a strategic advisor to executives on workforce operations, hiring experience, service delivery, and AI enablement.
Service Delivery & AI Enablement 
  • Transform People Operations into a self-service-first, AI-enabled support model.
  • Design and implement service delivery architecture, including automation, case management, and digital support channels to support rapid company scaling and global expansion.
  • Lead enterprise knowledge management to enable self-service and improve consistency and AI effectiveness.
  • Own and drive service performance, including SLAs, response times, quality, and employee satisfaction.
  • Establish governance for AI-enabled execution and support, ensuring accuracy, compliance, and appropriate escalation.
  • Continuously improve services through analytics, feedback, and process optimization.
  • Select and manage external vendors and platforms specific People Operations.
 Operational Excellence & Process Design 
  • Own end-to-end workforce lifecycle processes, from interview coordination and candidate logistics through onboarding, employee changes, and offboarding.
  • Ensure seamless handoffs between recruiting and employee operations to deliver a cohesive, high-quality experience.
  • Lead process redesign initiatives to improve hiring efficiency, onboarding speed, service quality, and risk reduction.
  • Establish policies, documentation, controls, and service standards.
  • Drive automation strategies to reduce manual effort and improve quality.
  • Ensure operational continuity and audit readiness.
  • Lead change management and adoption for new processes, tools and capabilities.
Data Governance & Compliance 
  • Ensure accuracy, security, and integrity of employee data and workforce transactions.
  • Establish governance, audit, and validation practices to reduce risk.
  • Partner with HRIS, Payroll, Legal, and Finance to maintain compliance and alignment with internal controls.
  • Drive enterprise accountability for data quality across People systems.
Technology & Enablement 
  • Partner with HRIS, IT, Talent Acquisition, and Digital teams to define and execute the People Operations technology roadmap.
  • Support adoption and optimization of platforms such as UKG, Jira Service Management, Ashby, and automation tools.
  • Translate business needs across the People Operations function into scalable systems and workflows.
Analytics & Continuous Improvement 
  • Establish related service metrics, dashboards, and reporting frameworks.
  • Monitor SLAs, KPIs, and operational health indicators.
  • Use data to identify trends, inefficiencies, and opportunities for automation.
  • Drive continuous improvement and data-informed decision-making.
  • Measure service effectiveness, employee experience, and AI performance.
  • Evaluate emerging technologies, industry trends, and evolving best practices to continuously modernize and scale People Operations.
Required qualifications:
  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • 15+ years of progressive HR or People Operations experience in complex or high-growth environments.
  • 7+ years leading People Operations or HR Shared Services teams.
  • Experience designing and scaling shared services and service delivery models.
  • Proven track record of operational transformation, including automation and AI-enabled solutions.
  • Strong expertise in employee lifecycle operations, compliance, and data governance.
  • Experience partnering with HRIS and enterprise technology teams.
  • Demonstrated success with KPIs, SLAs, and operational reporting.
  • Strong leadership, communication, and stakeholder management skills.
Preferred qualifications:
  • Master's degree or MBA in a related field.
  • Experience in technology, aerospace, defense, or high-growth industries.
  • Experience building AI-enabled service models and knowledge management systems.
  • Experience with UKG, Ashby and Jira
  • Background in service management, digital transformation, or operational excellence.
  • Knowledge of Lean, Six Sigma, Agile, or ITIL methodologies.
  • Experience supporting multi-state or global workforce operations.
  • Relevant certifications (e.g., SHRM-SCP, SPHR, PMP, Lean Six Sigma, ITIL).
$160,000 - $250,000 a year
#LI-AD7

Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
 
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
 
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
 
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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