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Penn Interactive Jobs (NOW HIRING)

Penn Interactive

Director, CRM

Philadelphia, PA · On-site

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

Senior Database Engineer

$150K - $190K/yr

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

VIP Host

Cherry Hill, NJ · On-site

$58K - $65K/yr

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

VIP Associate

Philadelphia, PA · On-site

$55K/yr

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

VIP Host

Philadelphia, PA · On-site

$50K - $55K/yr

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

News Editor, Soccer

$45K - $63K/yr

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

Staff Software Developer

$170K - $220K/yr

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

Incident Commander

$90K - $135K/yr

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

Customer Support Agent

Cherry Hill, NJ · Hybrid

$19.50/hr

Penn Interactive (Hollywood Casino and theScoreBet) is looking for outgoing and driven Customer Support Agents who have the desire to build strong relationships and top-tier experiences for our ...

Penn Interactive

Senior Software Engineer, Promotions

$145K - $193K/yr

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

CX Manager, AI Optimization

When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares ...

Penn Interactive

Director, CRM

Philadelphia, PA · Remote

About the Work * Strategic Leadership: Define, execute, and optimize customer lifecycle marketing strategies for iCasino (Hollywood, theScore Casino) and online Sportsbook (theScore Bet) * Owner of ...

Penn Interactive

VIP Host

Philadelphia, PA · Remote

About the Role * Create new business revenue by understanding, targeting and developing relationships with potential high value players. * Successfully execute assigned key VIP sales KPIs. * Manage ...

Penn Interactive

Senior Software Engineer, Promotions

OR · Remote

$122K - $161K/yr

About the Team As part of the Promotions team, you will be working with a group of talented and friendly individuals. Our goal is to deliver best-in-class promotional capabilities that empower ...

Penn Interactive

VIP Host

Cherry Hill, NJ · Remote

About the Role * Create new business revenue by understanding, targeting and developing relationships with potential high value players. * Successfully execute assigned key VIP sales KPIs. * Manage ...

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How much do penn interactive jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for penn interactive in the United States is $25.48, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $26.20 per hour, depending on experience, location, and employer.

What opportunities for career growth are available at Penn Interactive?

Penn Interactive offers a dynamic environment with plenty of opportunities for advancement, whether you're starting in customer support, product development, or engineering. Team members are encouraged to broaden their skills through cross-functional projects, professional training, and mentorship programs. As the company grows, high performers often move into leadership roles or specialize in areas like product innovation, user experience, or compliance. This growth-oriented culture makes Penn Interactive an excellent place to build a long-term career in digital gaming and technology.

Is Penn Interactive a good company to work for?

Penn Interactive offers roles in the gaming and digital entertainment industry, often involving skills in technology, customer service, and compliance. Employee reviews indicate mixed experiences, with some citing a collaborative environment and others noting high workload; research specific roles and company culture for a comprehensive view.

What is a Penn Interactive job?

A Penn Interactive job typically involves working for the interactive gaming division of Penn Entertainment, focusing on online casinos, sports betting, and digital gaming products. Roles range from software development and product management to marketing and customer support. Employees work on cutting-edge technology to enhance user experience and ensure compliance with industry regulations. The company values innovation, collaboration, and a passion for gaming.

Does Penn Interactive offer remote work options?

Penn Interactive offers some remote work opportunities, depending on the role and department. Many positions may require on-site presence or a hybrid schedule, especially those involving live operations or customer support. Candidates should review specific job listings for remote work options and requirements.

What are the key skills and qualifications needed to thrive in the Penn Interactive position, and why are they important?

To thrive at Penn Interactive, you need a strong background in digital product management, online gaming, sports betting, or casino operations, often combined with relevant industry experience or a related degree. Proficiency with content management systems, analytics platforms, and compliance tools is typically required, along with familiarity with regulatory standards in online gaming. Excellent collaboration, problem-solving skills, and a customer-focused mindset help team members excel. These skills are essential for delivering top-tier digital gaming experiences, driving user engagement, and maintaining strict regulatory compliance.

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Penn Interactive jobs near you
Infographic showing various Penn Interactive job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $53,000 per year, or $25.5 per hour.

Director, CRM

Penn Interactive

Philadelphia, PA • On-site

Full-time

Re-posted 16 days ago

Job description

PENN Entertainment, Inc. is North America's leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.
We're always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it's through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we're excited to push the boundaries of what's possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN's omnichannel gaming and entertainment strategy.
When you join PENN Entertainment's digital team, you'll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you'll also be part of a company that truly cares about your career growth. We're committed to supporting you as you expand your skills and explore new opportunities.
With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.
About the Work
  • Strategic Leadership: Define, execute, and optimize customer lifecycle marketing strategies for iCasino (Hollywood, theScore Casino) and online Sportsbook (theScore Bet)
  • Owner of Promo, CRM & Retention Strategy: Lead the development and management of automated, segmented, and personalized CRM initiatives to drive retention, loyalty, cross-sell (including retail), and reactivation of lapsed customers
  • Omni-channel Management: Managing marketing communications across email, SMS, push, retail and paid channels
  • Martech Stakeholder: work collaboratively with martech team for the goal of improved automation and technology enhancements to drive performance of the business, including all ad operations and external partners (Optimove)
  • Analyze customer data, defining actionable segments and creating targeted lifetime value/customer life-cycle engagement campaigns and programs
  • Working closely with the marketing analytics team to build dynamic segmentation and and build monitor dashboards to track and optimize CRM channel performance

About You:
  • Bachelor's degree (B.A./B.S.) from an accredited four-year college or university
  • 8+ years of experience in online gaming (iCasino/Sportsbook) lifecycle marketing; 5+ years in senior level leadership role at online gaming company
  • Strong analytical capabilities to interpret data and track performance
  • Proven managerial and critical thinking skills required
  • Teamwork - ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations
  • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment

#LI-REMOTE
Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

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