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Penfed Location Jobs (NOW HIRING)

PenFed Credit Union

VP, Deposit Products

Mclean, VA

Overview PenFed is hiring a VP, Deposit Products to work onsite at our Tysons, Virginia location. This role is responsible for leading and managing PenFed's deposit products, services, and growth ...

PenFed Credit Union

SVP Artificial Intelligence

Mclean, VA

$158K - $198K/yr

Overview PenFed is hiring a SVP Artificial Intelligence at our Tysons, Virginia location. The Senior Vice President (SVP), Enterprise Artificial Intelligence (AI), is responsible for leading PenFed ...

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Penfed Location information

What is the difference between Penfed Location vs Penfed Teller?

AspectPenfed LocationPenfed Teller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentBranch offices, customer service areasBranch tellers, customer service counters
Employer & Industry UsagePenFed Credit Union branches, financial servicesPenFed Credit Union branches, retail banking
Common Search & ComparisonGeneral roles at PenFedEntry-level customer service position at PenFed

Penfed Location refers broadly to positions within PenFed Credit Union branches, including various roles. Penfed Teller is a specific entry-level customer service role focused on cash handling and member assistance. While both roles work within PenFed's banking environment, Tellers have more defined responsibilities related to transactions and member interactions.

What can I expect from the team culture and collaboration at PenFed branch locations?

At PenFed branch locations, employees typically work within close-knit teams where collaboration is highly valued. Staff members often support each other in serving members, addressing daily operational challenges, and achieving branch goals. You'll regularly interact with colleagues from different roles such as tellers, member service representatives, and branch managers, creating opportunities to learn and grow professionally. The environment is usually fast-paced, with an emphasis on exceptional member service and teamwork.

What is a PenFed location?

A PenFed location refers to a physical branch or office of the Pentagon Federal Credit Union (PenFed), where members can access banking services such as opening accounts, making deposits and withdrawals, applying for loans, and receiving financial advice. PenFed is one of the largest credit unions in the United States, serving members nationwide. Branch locations are typically found in areas with a strong military presence, but PenFed also offers online and mobile banking options for convenience. You can find the nearest PenFed location or ATM using their online branch locator tool.

What are the key skills and qualifications needed to thrive as a branch manager at PenFed, and why are they important?

To thrive as a Branch Manager at PenFed, you need a strong background in financial services, leadership experience, and a degree in business or related fields. Familiarity with banking software, compliance regulations, and sales management systems is typically required. Exceptional customer service, communication, and team leadership skills set top performers apart. These competencies are vital to effectively manage branch operations, ensure regulatory compliance, and drive member satisfaction in a competitive banking environment.

What cities are hiring for Penfed Location jobs?

Cities with the most Penfed Location job openings:

What states have the most Penfed Location jobs?

States with the most job openings for Penfed Location jobs include:

What job categories do people searching Penfed Location jobs look for?

The top searched job categories for Penfed Location jobs are:

Penfed Location jobs near you
Infographic showing various Penfed Location job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

PenFed Home Purchase Advisor

PenFed Credit Union

Irving, TX • Hybrid

$20.82 - $43.36/hr

Full-time

Posted 8 days ago

PenFed Credit Union rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview

PenFed is hiring a (Hybrid) PenFed Home Purchase Advisor at our Phoenix, Arizona or Irving, Texas location.  The PenFed Home Purchase Advisor serves members seeking home-related financial solutions and plays a dual role as a trusted home purchase advisor and mortgage loan officer. This position is responsible for identifying member needs, deepening their relationship with PenFed, and delivering an integrated lending and real estate experience. This role conducts a home buying needs assessment, provides mortgage consultations, completes preapprovals, originates full mortgage applications, and guides members through the mortgage process from initial inquiry through funding. In addition they are able to to provide qualified referrals to PenFed Realty. Success requires exceptional communication, strong mortgage acumen (supported through training), and a member-first mindset that ensures each member receives personalized guidance across all PenFed Home offerings.


Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

  • Serve as the trusted advisor for members seeking home lending and real estate solutions, ensuring a seamless and welcoming experience.
  • Acquire, deepen, and maintain member relationships through consultative conversations, needs assessments, and proactive outreach.
  • Provide qualified referrals to PenFed Realty, ensuring members are paired with trusted real estate partners.
  • Educate members on the value of PenFed’s Home solutions portfolio, helping them make informed financial decisions.
  • Collaborate with internal partners across PenFed Home to deliver consistent service and meet member product deepening objectives.
  • Maintain an accurate pipeline of member referrals and track outcomes to measure impact on engagement and growth.
  • Adapt to evolving market conditions, member expectations, and sales practices while maintaining compliance with policies and regulations.
  • Represent the PenFed brand by reinforcing trust, service excellence, and a member-focused experience in every interaction.
  • Act as a trusted advocate to PenFed members and prospective membership, related to the the purchase of their home.
  • Promptly answer and follow up on all phone calls and lead opportunities.
  • Ensure all quality measures for the application are being met.
  • Learn and utilize assigned programs and technology to maintain regulatory requirements related to the position.

Qualifications

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in management, marketing or a related field is required.
  • Minimum of three (3) years of experience in self generating sales roles such as account management, inside sales, retail, or real estate is preferred.
  • Strong communication, organizational, and analytical skills required, with the ability to engage members in consultative conversations.
  • Ability to quickly learn, understand, and clearly explain financial and real estate concepts to members.
  • Basic financial literacy and strong math skills required.
  • Proficiency with digital tools and platforms, including CRM, LOS systems, chat, and web portals; must be able to manage multiple systems simultaneously.
  • Ability to prioritize and handle multiple tasks in a fast-paced environment while maintaining accuracy and service quality.
  • Strong follow-up skills with the ability to track referrals, outcomes, and member engagement effectively.
  • No prior mortgage or real estate experience required; comprehensive training will be provided.
  • Flexibility to work evenings and weekends as business needs require.
  • Must have access to a designated home workspace in case remote work is needed.
  • Experience using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

Must have an active NMLS license.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may be required.

Pay Transparency 
The anticipated starting hourly range for this role is $20.82 - $43.36
This position includes commission/incentive plan compensation.

#LI-Hybrid

Qualifications:

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in management, marketing or a related field is required.
  • Minimum of three (3) years of experience in self generating sales roles such as account management, inside sales, retail, or real estate is preferred.
  • Strong communication, organizational, and analytical skills required, with the ability to engage members in consultative conversations.
  • Ability to quickly learn, understand, and clearly explain financial and real estate concepts to members.
  • Basic financial literacy and strong math skills required.
  • Proficiency with digital tools and platforms, including CRM, LOS systems, chat, and web portals; must be able to manage multiple systems simultaneously.
  • Ability to prioritize and handle multiple tasks in a fast-paced environment while maintaining accuracy and service quality.
  • Strong follow-up skills with the ability to track referrals, outcomes, and member engagement effectively.
  • No prior mortgage or real estate experience required; comprehensive training will be provided.
  • Flexibility to work evenings and weekends as business needs require.
  • Must have access to a designated home workspace in case remote work is needed.
  • Experience using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

Must have an active NMLS license.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may be required.

Pay Transparency 
The anticipated starting hourly range for this role is $20.82 - $43.36
This position includes commission/incentive plan compensation.

#LI-Hybrid

Education:UNAVAILABLEEmployment Type: FULL_TIME

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