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Flexible Pos Systems Analyst Jobs (NOW HIRING)

POS Systems Analyst II - 2nd Shift Location: Corporate Department: Information Technology Shift: 2:00-10:00 PM Job Summary : The POS Systems Analyst II is responsible for providing tier 2 support for ...

POS Systems Analyst II - 2nd Shift Location: Corporate Department: Information Technology Shift: 2:00-10:00 PM Job Summary : The POS Systems Analyst II is responsible for providing tier 2 support for ...

IT Systems Analyst - POS Systems Support Job Overview We are seeking a skilled and detail-oriented IT Systems Analyst to support and maintain critical business technology systems across the ...

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Flexible Pos Systems Analyst information

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$41.5K

$89.3K

$141K

How much do flexible pos systems analyst jobs pay per year?

As of Aug 27, 2026, the average yearly pay for flexible pos systems analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is the difference between Flexible Pos Systems Analyst vs Point of Sale (POS) Technician?

AspectFlexible Pos Systems AnalystPoint of Sale (POS) Technician
Primary RoleAnalyzes and optimizes POS systems, supports software integration, and improves system efficiencyInstalls, maintains, and repairs POS hardware and software at retail locations
Required SkillsIT skills, system analysis, troubleshooting, software knowledgeHardware troubleshooting, installation, repair skills
Work EnvironmentOffice settings, client sites, remote supportRetail stores, on-site hardware repair
CertificationsIT certifications, POS system trainingHardware repair certifications, technical training

The Flexible Pos Systems Analyst focuses on analyzing and improving POS software systems, often working in office or remote environments. In contrast, the POS Technician primarily handles hardware installation and repairs on-site at retail locations. Both roles require technical skills, but their daily tasks and focus areas differ significantly.

More about Flexible Pos Systems Analyst jobs

What cities are hiring for Flexible Pos Systems Analyst jobs?

Cities with the most Flexible Pos Systems Analyst job openings:

What are the most commonly searched types of Pos Systems Analyst jobs?

The most popular types of Pos Systems Analyst jobs are:

What states have the most Flexible Pos Systems Analyst jobs?

States with the most job openings for Flexible Pos Systems Analyst jobs include:

Infographic showing various Flexible Pos Systems Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $89,296 per year, or $42.9 per hour.

POS Systems Analyst II - 2nd Shift

Media, PA • On-site


Wawa, Inc.
Food and Beverage Stores • 10K+ employees

6.5

Company rating: 6.5 out of 10

Based on 1,125 frontline employees who took The Breakroom Quiz

9th of 47 rated convenience stores

Free food

People enjoy working here

Recommended by students


Full-time

Posted 9 days ago


Job description

Job Description
Job Title: POS Systems Analyst II - 2nd Shift
Location: Corporate
Department: Information Technology
Shift: 2:00-10:00 PM
Job Summary: The POS Systems Analyst II is responsible for providing tier 2 support for the Point of Sale (POS) system and interfacing systems. This position primarily focuses on the support and operational activities of POS software and the devices running that software. Other systems are also supported such as fuel control, electronic payment, kitchen production, and rewards systems. This position performs provisioning, configuration, testing, implementation, and support for new stores to ensure that stores open with no issues and on time.
Principal Duties:
  • Perform root cause analysis (RCA) of problems impacting multiple stores. Document actions and discoveries during the RCA process in problem tickets. Identify and analyze incident trends and collect information and logs to aid in the root cause analysis of systemic problems.
  • Serve as an escalation point for off-shore contractors and junior team members to guide in the troubleshooting and resolution of moderate to complex problems.
  • Recommend potential workarounds to problems and incidents, advising business of the impact of each potential solution. Develop workaround solution to identified trends to increase 1st contact resolution to incidents while RCA continues.
  • Utilize expertise in POS systems and good judgment to make decisions for deploying or communicating workarounds to complex problems while the permanent fix is in progress.
  • Create deployment plans that include validation steps to ensure hotfixes have been successfully installed in all stores and included in the new store provisioning.
  • Deploy software upgrades to the chain. Work with Store Operations to collect feedback from stores and identify incident trends during the pilot phase and throughout the deployment. Make solution recommendations.
  • Identify system-level changes required when business processes change, or new software features are introduced.
  • Gather and analyze business requirements for business-as-usual system changes and/or modifications; perform configurations to implement solutions for business.
  • Understand and document business processes that have dependencies on the POS software and peripherals.
  • Provide weekly status reports to the team lead on open problems, new store readiness, and business requests.
  • Engage the technology teams to establish the appropriate configurations and security model for any new enhancements or changes.
  • Open cases with vendors and partner with them on the investigation, reproduction and resolution of problems and software defects.
  • Identify incident trends, analyze them to determine root cause and report finding to team leadership.
  • Create change control documents, participate in end-to-end testing, deploy software.
  • Administer the POS control application, manage user access, perform audits to ensure all users of the system are active and require access to perform their job function.
  • Make all required changes in support of new store openings. Support the new store team ensuring new stores open with no issues and on time.
  • Fulfill requests for POS changes from business partners including activating and deactivating promotions, adding card bin ranges, changes to tax rates, and other requests.
  • Provide training to new team members and off-shore contractors.
  • Utilize analytical and problem-solving skills to investigate, document, and resolve technology issues in a timely manner.
  • Document support procedures. Periodically review and update procedures when changes to systems are made. Serve as a knowledge manager for the team's Knowledgebase.
  • Test and deploy hotfixes received from vendors.

Essential Functions:
  • Solid understanding of the Windows operating system
  • Work independently to apply expertise and judgment in decision making
  • Ability to write PowerShell scripts for deploying files and software hotfixes to store servers
  • Make decisions related to operational changes and support based on documented policies and procedures
  • Strong analytical and problem-solving skills
  • Solve moderate to complex problems with minimal guidance and direction
  • Ability to handle multiple remediation efforts simultaneously
  • Vendor relationship skills
  • Excellent oral and written communication skills
  • Excellent customer service skills
  • Ability to work with little or no supervision
  • Detail oriented and strong organizational skills
  • Ability to participate in an on-call 24/7 rotational schedule
  • Ability to learn quickly and apply knowledge to new situations
  • Offers technical expertise, feedback or advice as a valuable resource to others

Basic Qualifications:
  • Bachelor's degree in Information Technology or a technical discipline (e.g., engineering) preferred, or technical certifications
  • 3 to 5 years of retail POS experience preferred
  • Experience working in a PCI compliant environment
  • Experience with MS SQL server
  • PowerShell experience
  • Strong working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
  • Working knowledge of software testing methodologies

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.


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