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Peloton Customer Service Jobs (NOW HIRING)

Peloton

Lead Expert - Hartford Westfarms

Hartford, CT · On-site

$21/hr

Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome ... Access to mental health services * 401k, tuition reimbursement and student loan paydown plans

Peloton

Lead Expert - Orlando Florida Mall

Orlando, FL · On-site

$20/hr

Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome ... Access to mental health services * 401k, tuition reimbursement and student loan paydown plans

Peloton

IT Support Engineer

New York, NY · On-site

ABOUT THE ROLE Peloton is looking for a forward-thinking, adaptable, and hardworking IT Support ... In this role, a premium is put on customer service and ultimately customer satisfaction by ...

Peloton

Lead Expert - Detroit Twelve Oaks

Novi, MI · On-site

$21/hr

Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome ... Access to mental health services * 401k, tuition reimbursement and student loan paydown plans

Peloton

Lead Expert - Chicago Woodfield

Schaumburg, IL · On-site

$21/hr

Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome ... Access to mental health services * 401k, tuition reimbursement and student loan paydown plans

Peloton

Senior Android Engineer

New York, NY · On-site

$173K - $213K/yr

YOUR DAILY IMPACT AT PELOTON * Build highly engaging, responsive, and scalable customer-facing ... Access to mental health services * 401k, tuition reimbursement and student loan paydown plans

Peloton

Lead Product Manager

New York, NY · On-site

$215K - $265K/yr

ABOUT THE ROLE Peloton is seeking an experienced Lead Product Manager to define and execute the ... Partner with Customer Support, Service & Installation Teams, Engineering, Hardware, Research ...

Peloton

Android Engineer III

New York, NY · On-site

$140K - $168K/yr

YOU BRING TO PELOTON * Passion for building scalable and responsive customer-facing applications ... Access to mental health services * 401k, tuition reimbursement and student loan paydown plans

PELOTON Workforce Inc.

Be Seen First

Sales Representative - Batavia, IL 60510

Batavia, IL · On-site

$50K - $75K/yr

Peloton Workforce is currently seeking qualified candidates on behalf of our client, a growing ... Collaborate with internal teams to ensure exceptional customer service * Maintain accurate records ...

PELOTON Workforce Inc.

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Sales Representative - Batavia, IL 60510

Batavia, IL · On-site

$50K - $75K/yr

Peloton Workforce is currently seeking qualified candidates on behalf of our client, a growing ... Collaborate with internal teams to ensure exceptional customer service * Maintain accurate records ...

PELOTON Workforce Inc.

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Amazon DSP - Class C Driver with DOT Medical Card required

Elgin, IL · On-site

$23.50/hr

PELOTON Workforce Inc. is looking for Class C Drivers to work for our client, Amazon Delivery ... This role requires excellent customer service, safe driving habits, and the ability to work ...

Peloton

Senior Service Design Analyst

Plano, TX · On-site

$84K - $111K/yr

YOUR DAILY IMPACT AT PELOTON * Own and continuously evolve end-to-end customer journey maps for all ... Apply service design principles and human-centered design methodologies to re-engineer support ...

PELOTON Workforce Inc.

Be Seen First

Amazon DSP - Class C Driver with DOT Medical Card required

Elgin, IL · On-site

$23.50/hr

PELOTON Workforce Inc. is looking for Class C Drivers to work for our client, Amazon Delivery ... This role requires excellent customer service, safe driving habits, and the ability to work ...

Peloton

Senior Service Design Analyst

Plano, TX

$84K - $111K/yr

YOUR DAILY IMPACT AT PELOTON * Own and continuously evolve end-to-end customer journey maps for all ... Apply service design principles and human-centered design methodologies to re-engineer support ...

Peloton Group

Director, Global Accounting

Boston, MA · On-site +1

$155K - $165K/yr

... Services, Manufacturing, Consumer Packaged Goods, and more. Peloton Consulting Group has the vision ... Customer Experience (CX), Analytics, and Data Management for the cloud. Through connected ...

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Peloton Customer Service information

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How much do peloton customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for peloton customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Peloton Customer Service?

Peloton Customer Service representatives handle a variety of tasks each day, such as responding to member inquiries via phone, email, and chat, troubleshooting technical issues with Peloton equipment or software, and assisting with billing and account questions. They work closely with other team members and departments to resolve more complex issues and ensure a seamless customer experience. Additionally, representatives document customer interactions and use internal systems to track and follow up on cases. This role often involves multitasking and requires a proactive approach to addressing customer needs efficiently and professionally.

How to get hired at Peloton customer service?

To get hired as a Peloton customer service representative, candidates should apply through the company's careers page, ensuring they meet the minimum requirements such as excellent communication skills and a customer-focused attitude. Prior experience in customer service and familiarity with digital tools or fitness products can be advantageous. The hiring process typically involves an online application, phone screening, and virtual or in-person interviews.

Does Peloton Customer Service allow remote work?

Peloton Customer Service roles often offer remote work options, especially for customer support positions, allowing employees to work from home. These roles typically require strong communication skills and familiarity with customer service tools, and remote work policies can vary by location and position. Candidates should review specific job postings for detailed remote work availability.

What are the key skills and qualifications needed to thrive in the Peloton Customer Service position, and why are they important?

To thrive as a Peloton Customer Service representative, you need strong communication abilities, problem-solving skills, and experience in customer support, often demonstrated through prior roles or relevant training. Familiarity with CRM platforms like Salesforce, live chat software, and basic troubleshooting tools for fitness hardware and software is typically required. Empathy, patience, and resilience are valued soft skills that help manage complex customer inquiries and ensure a positive experience. These competencies are crucial for delivering high-quality support, representing the Peloton brand, and maintaining customer satisfaction in a fast-paced, tech-driven environment.

Is Peloton customer service a good company to work for?

Peloton customer service roles are generally considered to offer a dynamic work environment with opportunities for remote work and skill development. Employee reviews highlight factors such as company culture, work-life balance, and compensation, but experiences can vary based on individual roles and locations.

What is a Peloton Customer Service?

A Peloton Customer Service job involves assisting customers with inquiries about Peloton products, memberships, and troubleshooting issues. Representatives provide support via phone, chat, or email, ensuring a positive customer experience. They help with orders, technical issues, billing concerns, and general product guidance. Strong communication and problem-solving skills are essential for this role.

More about Peloton Customer Service jobs
What cities are hiring for Peloton Customer Service jobs? Cities with the most Peloton Customer Service job openings:
What are the most commonly searched types of Peloton Customer Service jobs? The most popular types of Peloton Customer Service jobs are:
What states have the most Peloton Customer Service jobs? States with the most job openings for Peloton Customer Service jobs include:
What job categories do people searching Peloton Customer Service jobs look for? The top searched job categories for Peloton Customer Service jobs are:
Peloton Customer Service jobs near you
Infographic showing various Peloton Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Peloton Expert (Part-Time) - The Mall at Short Hills

Peloton

Short Hills, NJ

$16.25 - $19.50/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

ABOUT THE ROLE

** This role will be eligible to participate in the monthly commission compensation plan ** 

All part-time team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more.

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members! 

YOUR DAILY IMPACT AT PELOTON

  • Provide excellent service and solutions to all current and future Members

  • Stay current with new products, features, and content 

  • Help customers find the right product fit for their needs

  • Meet or exceed established performance goals

  • Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned

  • Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support

YOU BRING TO PELOTON

  • You are approachable, a good listener, and empathetic

  • You have sales, service, or fitness experience in a customer-centric environment

  • You have the ability to create immersive customer experiences

  • Strong verbal and written communication skills

  • You are ambitious, hardworking and team-oriented

  • You are flexible with your schedule,  including the ability to work evenings, weekends, and holidays

  • Passion for health and wellness

PHYSICAL REQUIREMENTS

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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